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“Overnight business”

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DoubleTree by Hilton Hotel Princeton
Ranked #7 of 15 Hotels in Princeton
Canterbury, United Kingdom
Level Contributor
76 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Overnight business”
Reviewed November 7, 2013

Great hotel with lovely clean rooms and good facilities. The adjoining restaurant was good value and gave really good service.

Coffee in rooms, but you may need extra milk if you are from the UK!

Would recommend to all.

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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trailingrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjdrios, General Manager at DoubleTree by Hilton Hotel Princeton, responded to this review, November 16, 2013
It was great to hear that your visit was enjoyable and a good experiance. We look forward in servicing your hotel needs the next time your in Princeton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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867 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Washington, DC, United States
1 review
Reviewed November 7, 2013

Very nice hotel in Princeton area. Rooms were clean and comfortable and service was good. Great cookies! Only drawback was that it was not right in a business area; however, it was just a short drive down Route 1 to get to restaurants and shops. About 8 - 10 minutes from downtown Princetown.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjdrios, General Manager at DoubleTree by Hilton Hotel Princeton, responded to this review, November 16, 2013
Thank you for taking the time to share such positive feedback on your recent stay at our hotel. Please be assured that I will share your overall service experience with our team.

We hope you will allow the Doubletree Princeton to be of service the next time you are in our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slingerlands, United States
1 review
Reviewed November 6, 2013

Second stay - second review. Similar to first stay but room was on the Rt.1 side this time - very noisy! No comp wi-fi in rooms - even in executive suite!(only free wi-fi internet access in lobby) My warm cookie was not available at check-in as promised. Cob- webs behind wall sconces in bathroom. Very limited tv channels and even more limited HD channels. No mini-fridge in rooms unless requested. Hotel staff very friendly and for the most part the hotel/room is very clean with few exceptions. Executive lounge(6th floor) is NOT open on weekends. In-hotel restaurant(SteakHouse) seemed busy on a Saturday night but I dined elsewhere in nearby Princeton. Didn't seem to be much night life entertainment within the hotel itself. Probably would stay again if nothing better was available.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J.P. A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjdrios, General Manager at DoubleTree by Hilton Hotel Princeton, responded to this review, November 16, 2013
Thank you for taking the time to share such candid feedback on your recent experience at our hotel. We’re very sorry that you were disappointed in the cleanliness of your room and Ex. Lounge operational hours. We do our best to make sure all of our guests have a rewarding stay and we will use your comments as we continuously work to improve our guest experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indialantic, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 4, 2013

GREAT front desk staff.....the team does a great job of making me feel welcome and appreciated. I stay here often and they never fails to greet me warmly and welcome me back. One of the best front desk staffs I have even encountered.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjdrios, General Manager at DoubleTree by Hilton Hotel Princeton, responded to this review, November 6, 2013
Thank you for recognizing the Front Desk staff for the service they provide our guest. I will pass along your kind comments to the team.

We appreciate your loyalty to the Doubletree Hotel, Princeton.

Best Regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
132 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed October 29, 2013

Stayed for one night on a business trip, room on 3rd floor.

ROOM size was as expected (not really spacious, but OK enough). Worn out furniture, many and large dirty spots in carpet, dirty and smelly curtains, holes in the bed sheets; toilet seat broken, shower head dirty and crusted with lime, tooth paste (from last guest) at the outside of the chipped bathtub, hairs (from last guest) on bathroom floor. No minibar, no drinking water in room. Aircondition noisy (and probably never cleaned since installed). Dirty, sticky coffe maker.
SERVICE: Check in service swift but to much 'hey buddy' style of blabla for my taste. Breakfast room unattractive, no daylight when sitting on the right side of the room, worn out and chipped furniture. The table where they seated me was quite sticky (i didn't really help that the boy 'cleaned' it with a filthy rug). Buffet boring, service untrained but friendly enough.
LOCATION: Quite good, close to main traffic road (Route 1).
PRICE: OK but still too much for what you get.

OVERALL: Very disappointing; there are many better places in the area. Cannot recommend it at all.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BjoernBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjdrios, General Manager at DoubleTree by Hilton Hotel Princeton, responded to this review, November 1, 2013
Thank you for taking the time to share such candid feedback on your recent experience at our hotel. We’re very sorry that you were disappointed in the condition & cleanliness of your room and level of service encountered from our restaurant.

We do our best to make sure all of our guests have a rewarding stay and we will use your comments as we continuously work to improve our guest experience.

We’ve addressed the restaurant issues with our food and beverage staff and we’ve shared your guest room cleanliness concerns with our head of housekeeping.

We hope that next time you’re in the area, you’ll visit us again and experience the level of customer service and quality accommodations you expect and deserve from us.

Regards,

Michael Rios
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen County NJ, United States
1 review
Reviewed October 29, 2013

Booked this through Hotwire and was a good experience overal. The property and the accomodations were great. Hotel staff were very pleasant, efficient and helpful. Beds were awesome. the warm chocolate chips were a nice touch after sitting in traffic for 2 hours prior to arrival!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjdrios, General Manager at DoubleTree by Hilton Hotel Princeton, responded to this review, November 1, 2013
Thank you for taking the time to share such positive feedback on your recent stay at our hotel.

Please be assured that I will share your overall comments with our team and recognize them for meeting your service expectations.

Regards,

Michael Rios
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, United States
1 review
Reviewed October 28, 2013

When I reserved the room it said that the room would have a fridge, but then they wanted to charge me an extra $10/day for it. Also, the breakfast buffet was uncomfortable because of the arguments among the staff.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjdrios, General Manager at DoubleTree by Hilton Hotel Princeton, responded to this review, November 1, 2013
Thank you for taking the time to share such candid feedback on your recent experience at our hotel.

We’re very sorry that you were disappointed in the additional refrigerator charge and in the level of service you encountered in our restaurant. Please be assured we’ve addressed the restaurant issues with our food and beverage staff, as we continue to improve the servive we provide our guest..

We hope you will give us another opportunity the next time you are in our area as we are eager to make your stay with us the best hotel experience possible.

Regards,

Michael Rios
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Princeton

Property: DoubleTree by Hilton Hotel Princeton
Address: 4355 US Route 1 at Ridge Road, Princeton, NJ 08540
Phone Number:
Location: United States > New Jersey > Princeton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Princeton
#5 Business Hotel in Princeton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Princeton 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
Completely renovated in 2008, the beautiful Doubletree Hotel Princeton features the exquisite Sweet Dreams beds, Precor Fitness Center, heated indoor pool, business center, wireless HSIA, and of course our signature warm chocolate chip cookie. We offer complimentary shuttle service to popular destinations and businesses within a five-mile radius of the hotel, and are conveniently located off US Route 1 near historic downtown Princeton, New Jersey. We look forward to welcoming you! ... more   less 
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Also Known As:
Doubletree Princeton
Princeton Doubletree

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