As I rarely work on the NJ/PA border, I had little previous experience with Princeton hotels, and opted for the Doubletree based on a points-plus-minimal-dollars special. I was a bit apprehensive as some of the bad reviews here are REALLY bad, but I will always give a Hilton one shot to prove such things wrong, and for the most part I was happy I'd done so. The couple of glitches (mostly around food) were not enough for me to downgrade the experience.
Staff: friendly, helpful, cheerful and gracious, fully understanding how to give good customer service. I came in, and was promptly greeted by Brenda, who presented me with the double pleasure of a cookie AND an upgrade to a suite from the normal king on the executive floor. The extra towels I ordered came wrapped with a ribbon and a note both days. When I needed assistance on keeping some ice packs frozen (there was a fridge in the room but it had no freezer compartment) they were obliging enough to store it downstairs for me. When I came in late on Saturday and simply wanted room service, it was delivered promptly.
Room: Nicely appointed, furniture all in good repair, with a bar/seating area and a comfortable bed with crisp sheets in the bedroom. I don't really watch TV but I noted there were two and they both worked well. The walls were thick and soundproof. The A/C worked very well (I sleep best in a cool room). The fan was a bit noisy, but I consider it "white noise" and found it soothing.
Bathroom: Good water pressure and good lighting. A bit small, but for one person perfectly fine. Here were two of the glitches I mentioned: one lonely little earwig greeted me in the bathtub, and the decorative metal around the faucet needed repair or replacing. The bug was dispatched and I imagine they will fix the shower when I leave (I told them about it yesterday but it was not repaired while I was here.) I saw absolutely NO evidence of the dreaded bedbugs that people so fear these days; that bed was clean and I woke up in fine shape. (Frankly, that is why I stay at Hiltons; I find them exceedingly careful about such things.)
Food: here is the difficulty that prevents me from giving them a 5. The Executive Lounge (a perk of staying on the Exec Floor) is closed weekends, so I was given a voucher for the buffet breakfast in the hotel main restaurant. Except for weak and watery eggs and underdone bacon and sausage, there was nothing low-carb or gluten free. The head front person was very apologetic and at least sent back some bacon to be crisped up, but a little bacon and a couple of pieces of melon do not a breakfast make. And if I'd had to PAY $15 for the privilege (the worth of my voucher), I'd have been a lot more upset. Also, as another reviewer mentioned, the Kobe burger came without the promised coleslaw, but I was just too tired to care. (The burger itself was tasty).
I would certainly stay here again -- as I said, the pros vastly outweigh the cons. But their executive chef needs to step up to the plate a bit more.
- Official Description (provided by the hotel):
- Completely renovated in 2008, the beautiful Doubletree Hotel Princeton features the exquisite Sweet Dreams beds, Precor Fitness Center, heated indoor pool, business center, wireless HSIA, and of course our signature warm chocolate chip cookie. We offer complimentary shuttle service to popular destinations and businesses within a five-mile radius of the hotel, and are conveniently located off US Route 1 near historic downtown Princeton, New Jersey. We look forward to welcoming you! ... more less
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- Also Known As:
- Doubletree Princeton
- Princeton Doubletree