When you view this property from the road and even as you pull up, it looks promising. The front desk staff is personable and responsive. Walking down the hallway to our room, we counted no less than a half dozen room service trays in the hallway. Located on the corner of the sixth floor (we were assured that it would be a "quiet" room), our room smelled extremely musty when we entered. The room itself was clean and our "heavenly" bed was comfortable with a variety of pillows, and several layers of bedding. The towels were thick and plush, the white tea amenities were standard, but pleasant smelling. It was observed that perhaps the musty odor came from areas that appeared to be mold in the shower? The television was a little small for the room and distance from the bed, but not terribly so. After a good night's sleep, we went downstairs for the free breakfast that was part of our package. We were informed that only the buffet was being served. It consisted of scrambled eggs, hash browns, bacon, french toast, and oatmeal. Fruits and cereals were also available. Great fare unless you have food allergies and sensitivities. But immediately upon learning of this, Shaquana Thompson, a guest specialist, didn't miss a beat: she quickly offered alternative options that were more than acceptable, doing so with a warm friendly smile. It might be nice to disclose up front that when the bed and breakfast rate is booked on the weekend, only a buffet breakfast is available. Free parking is appreciated. Our checkout was easy and professionally handled. Our only complaint was the mustiness of the room. Hope this gets addressed.
- Official Description (provided by the hotel):
- Set in a beautiful suburban setting, The Westin Princeton at Forrestal Village is situated in the picturesque Princeton Forrestal Village shopping center. ... more less
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- Also Known As:
- The Westin Princeton At Forrestal Village Hotel Princeton
- Westin Forrestal Village
- Westin Princeton
- Princeton Westin