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“Great hotel ” 4 of 5 stars
Review of The Westin Princeton at Forrestal Village

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The Westin Princeton at Forrestal Village
Ranked #8 of 15 Hotels in Princeton
GreenLeadersBronze level
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel ”
4 of 5 stars Reviewed July 26, 2014 via mobile

This place is very clean! The staff is friendly and the hotel is very accommodating overall. Nice indoor/ outdoor pool and bar. Courtyard is very nice. Room service is pretty good. Quality of food is better then average. Overall a wonderful experience.

Stayed July 2014
Helpful?
Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
64mariek, General Manager at The Westin Princeton at Forrestal Village, responded to this review, July 27, 2014
Danielle,

Thank you so much for your comments and for staying at the Westin. The most important piece of your review was to know our staff was so very accomodating. We train very hard to execute flawless service as well as being prepared to handle any special request that may come up.

i look forward to being your host in the near future.

Regards
Marie Kupfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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557 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Montreal, Quebec, Canada
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed July 22, 2014

We asked to change our room after check in to have a better view and a staff member came up to us with a new set of keys. Very clean, nice neighborhood, great breakfast and pool, gym facilities, etc. Second time here for business and will come back again.

Room Tip: third floor far end, north side you will have the view of the roof of the building next door.
See more room tips
Green Features: great option to ask for room service when we need.
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ati A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
64mariek, General Manager at The Westin Princeton at Forrestal Village, responded to this review, July 25, 2014
Thank you so much for your great review. Clearly you are a frequent traveler with discerning taste.
I appreciate your Starwood loyalty and look forward to being our host. in teh near future.

Regards
Marie Kupfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saddle Brook, New Jersey
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 22, 2014

My husband and I stayed here this past weekend for an anniversary getaway. Location in forrestal village is a nice touch but there really isn't much to see at forrestal village. We did have a casual dinner at Salt Creek Grille which is ok but was overpriced for what you get, and celebrated our anniversary with dinner at Ruth Chris Steakhouse. Both places are walking distance. The parking lot is free and there is plenty of space to park. The staff are friendly. The bed which is why we like to book at the Westin is always the most comfortable. The only downside was we booked a deluxe room which is priced more than a traditional room but was no bigger as the other reviewer commented don't waste your money booking a deluxe room. If you go for a special occasion don't expect this particular hotel to do anything special like all the other hotels we've stayed at during our birthdays/anniversary, I mentioned this under comments when booking in case they did do something nice but sadly they don't, which is fine but for a Westin, almost expected. Other places gave us anniversary cards, champagne, chocolates, vouchers. So stay here if all you are looking for is a good night's sleep.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mishhh01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
64mariek, General Manager at The Westin Princeton at Forrestal Village, responded to this review, July 25, 2014
Thank you so much for commenting on the great staff, complimentary parking and of course our Heavenly Beds. We would have loved to share your anniversary with you and my apologies we missed that. Hotels, and specifically the Westin, are always an important part of many special memories.

We look forward to being your host in the near future.

Best Regards
Marie Kupfer
General Manager

I
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tustin, California
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 21, 2014

The Westin is a hotel we often use for business travel. In this case, we wouldn't return. After pre-paying for a Deluxe Room, we were told upon check in were told initially there was no distinction between Traditional King and Deluxe King. After we pulled up our reservation, a supervisor confirmed that there was indeed a difference - well at least for some Deluxe Rooms. The pitch is the Deluxe room, but in reality "some just have a better view, but no more space". After all that we were then informed that despite our pre-paying, our Deluxe Room had in fact been sold to someone else. Nice. Despite the refund of the difference, it was simply unacceptable.

And the Traditional King room to which we were then assigned, has a terrible poky bathroom, mirror area. One cannot get out of the bathroom door if the other person is in front of the mirror. Super.

Oh but wait, we could at least open the slider on to the false balcony to get some fresh air. Nope. It clearly used to open, but is not screwed shut.

The restaurant was an option for us on a Sunday evening. No, wait. Closed. So we ate out and brought a nice bottle of wine back for the evening. But it seems that one only gets a single set of glasses for the whole stay, because post room service for the day the now used glasses remained.

So . . . we wouldn't stay here again - despite the as always comfortable Westin bed.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Service
Helpful?
Thank ajnsnnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
64mariek, General Manager at The Westin Princeton at Forrestal Village, responded to this review, July 25, 2014
My apologies we fell short of your expectations. We train tirelessly to insure every aspect of your stay is perfect. I am not quite clear on why there was confusion regarding your deluxe room. There are a number of these rooms that provide additional space and have a great view. We do serve dinner every night of the week in either Parelel 40 or our Latitudes Lounge.

Again my apologies things didn't turn out quite as you or I planned. I'd like an opportunity to be your host in the near future and am committed to winning you back as a guest. If you do happen to visit Princeton again please contact me directly so I may personally oversee your stay.

Marie Kupfer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Princeton hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014 via mobile

Again my wife and I ate at your hotel and again Neven the bartender was great. He is really a very nice man who takes pride in his job. Whenever we're in Princeton we will stop for dinner. We will be back within the next month we may make reservations at the Westin.

  • Stayed July 2014
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank Cmdwpw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
64mariek, General Manager at The Westin Princeton at Forrestal Village, responded to this review, July 20, 2014
We are very fortunate to have Neven on our team. He takes great care of our guests each and every day whether you are staying at the Westin and or just passing through for a meal.

Thanks for the great review and continued supported of the Westin. We look forward to seeing you soon

Marie Kupfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

Clean modern lobby is welcoming after a long day of business travel. The hotel check in staff was extremely courteous and professional. The price seems standard for a Westin, but a bit high for the area. Nice option for future visits.

Stayed July 2014, traveled on business
Helpful?
Thank MyFriendsFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
64mariek, General Manager at The Westin Princeton at Forrestal Village, responded to this review, July 20, 2014
Thanks so much for the great review. We train our team regularly to insure every guest is made to feel welcome. That along with our world renowned heavenly bed and heavenly bath helps guest relax, refresh and renew whether they are staying for business or leisure purposes .

We look forward to being your host for future stays

Regards
Marie Kupfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
81 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 12, 2014

Stayed here on a visit to Princeton. The price was relatively cheap for a Westin. The location is terrific - it's right next to a shopping mall called Forrestal Village, and it's a really short drive into the town of Princeton. The room is standard Westin - luxurious, specious, and clean, and the interior design is both elegant and modern but unfortunately I did not try the on-site restaurants because I had to leave early the next morning for the tour and information session.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fzwa1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarieKupfer, General Manager at The Westin Princeton at Forrestal Village, responded to this review, July 13, 2014
Thank you so much for the perfect review. It sounds like you were visiting the university which is less than ten minutes away so I trust you will be a frequent guest. Perhaps the next time you will be able to stay and join us for dinner or breakfast in Parallel 40

Be sure to sign up to be an SPG member which is our loyalty program. You are able to accrue points each time you stay which can than be used for complimentary stays at any Starwood property throughout the world.

Thanks again for the review and I look forward to being your host in the near future

Regards
Marie Kupfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Princeton at Forrestal Village

Property: The Westin Princeton at Forrestal Village
Address: 201 Village Blvd, Princeton, NJ 08540-5737
Phone Number:
Location: United States > New Jersey > Princeton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Princeton
#10 Business Hotel in Princeton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Princeton at Forrestal Village 4*
Number of rooms: 294
Official Description (provided by the hotel):
Set in a beautiful suburban setting, The Westin Princeton at Forrestal Village is situated in the picturesque Princeton Forrestal Village shopping center. ... more   less 
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Also Known As:
The Westin Princeton At Forrestal Village Hotel Princeton
Westin Forrestal Village
Westin Princeton
Princeton Westin

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