I think Starwood hotels would do well to visit this hotel and have some of their employees in other cities learn how to be helpful like these folks. The hotel is not too busy and is very close to Princeton University.
The hotel shuttle bus picked us up promptly at Princeton Junction station, and also took us later to the university campus and back to the Station the next day. Incredibly friendly and courteous driver. At check in, a nice young man promptly got us the room and actually gave us his card to call if we needed anything--his name on the card is Dawan Turner-- when was the last time did anyone in a hotel chain actually take personal responsibility to ensure a guest was happy? This guy certainly understands what we all hope for, but rarely ever receive in service.
Room was clean and modern. Internet fine. Sadly miss the heavenly shower as they turn off the other shower head for environmental reasons. Breakfast and lunch staff excellent
Overall this place is great, not because of the facility, but because of the staff.
- Official Description (provided by the hotel):
- Set in a beautiful suburban setting, The Westin Princeton at Forrestal Village is situated in the picturesque Princeton Forrestal Village shopping center. ... more less
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- Also Known As:
- The Westin Princeton At Forrestal Village Hotel Princeton
- Westin Forrestal Village
- Westin Princeton
- Princeton Westin