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“Nice local weekend getaway”

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The Westin Princeton at Forrestal Village
Ranked #8 of 15 Hotels in Princeton
GreenLeadersBronze level
Princeton, New Jersey
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice local weekend getaway”
Reviewed January 25, 2012

We live in the area and took my daughter and niece for a quick overnight getaway - mainly to let them swim in the indoor pool during a particularly cold January weekend.

The staff was wonderful. Everyone was very friendly and helpful. As a gold SPG member, my room was on the SPG secure floor (need a hotel key to get on the floor) but beyond the elevator security, there was nothing special about the rooms, it seemed. The deluxe room was definitely on the small side and the claim of two full beds was overblown - more like two large twins rather than an actual full size bed.

But the room, public areas and pool area were extremely clean and well-kept. Only downside on the pool was that it was a bit too cold on the first day, but was definitely warmer the second day. They have a special pool menu and you can have lunch or dinner there which was very nice and convenient.

It was extremely quiet during the weekend. This is definitely a business hotel. The restaurant and bar areas were totally empty, which for us was fine but if you are looking for a bit of bustle on a Saturday night, this is not the place!

Room Tip: Ask for a room that does not face Route 1 to reduce noise.
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  • Stayed January 2012, traveled with family
    • Value
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Helpful?
3 Thank cmmnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princetonwestin, General Manager at The Westin Princeton at Forrestal Village, responded to this review, February 27, 2012
Hello cmmnj,
Thank you for staying at the Westin Princeton and posting such positive comments. Our staff is always pleased to read reviews such as yours. Our double bedded rooms are actually a bit longer than a typical full size bed and are specially made for Westin. Please accept my apology for the temperature of the swimming pool and how quiet the hotel was. Our weekends can become quite busy but some winter weekends are a little quieter. Please visit us again soon and thank you for choosing Westin.
Be well
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611 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
Level Contributor
123 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 11, 2012

Like many of the previous reviews, I found the Princeton Westin overall bland and lacking personality. The staff was exceptionally professional, accommodating, and genuinely delightful, but beyond that, there was really nothing memorable about the hotel, room, location, or overall experience.

What I do recall was that the hotel was well past showing signs of aging although relatively clean. Scuff marks, dated faucet designs, tired carpeting, chairs with fabric upholstery (instead of vinyl or leather), akward shower/tub combo, and an ancient appearing television (a true tell-tell sign of updating needs well past due).

Food that was catered from the hotel for our event was basically flavorless. There is basically nothing of interest to do in this area so don't show up without a car. Since my room was paid for by my meeting host, I can't speak to value, but I can only hope that he got an exceptional deal.

  • Stayed January 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Advourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcofour, General Manager at The Westin Princeton at Forrestal Village, responded to this review, January 24, 2012
Hello Advourner,
Thank you for taking the time to post your comments about our hotel and the feedback you provided on our guest survey. Again, I apologize for our shortfall in the guest room and am appreciative of your comments about our staff. While we don't have a lot of control over the decor, we can provide exceptional service. My operations team has taken care of the scuff marks and I have challenged our culinary team on your feedback regarding the food. The hotel was refreshed in 2010 and 32" flat screen LCD TV's are in every room. We have the full complement of HD stations as well. I will keep track of further issues regarding the televisions and make appropriate recommendations to our corporate team. Thank you for choosing Westin and please take me up on my offer to personally make your next travel arrangements.
Be well,
Marc
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NJ
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 8, 2011

If you are willing to drive on some small winding roads through residential neighborhoods or a straight shot on US1, you can easily get back and forth between this hotel and Princeton's main campus. It is located near one of the satellite campuses. It is a pretty standard Westin, nicely appointed features in the room, clean, and tasteful. It is also quiet, especially given its close proximity to US1, which is a highway. We had a room facing the highway and the only thing to note is that you must close the dark-out shades. The wireless wasn't working and the staff who manages it weren't available, so I had to rely on the hard-wired internet cable that worked well. We weren't there during the day, so can't say if the noise from the surrounding shops and related traffic is an issue. The room was ample-sized and the beds comfortable. Both the room and the bathroom were clean. The free breakfast on the preferred levels is a small nook on the top floor, providing a continental breakfast and no seating.

Positives: The staff is incredibly polite, lovely, and helpful. I was struck by how everyone makes eye contact (almost to the point of being over-friendly). The downstairs store, open during the day and most of the night, serves good coffee. The lobby is designed so sounds are muffled. You can't hear commotion a few feet away. The pool is pleasant.

Cautions or negatives: There is no hot tub or whirlpool next to the pool. The outdoor part of the pool is closed at night. The parking lot configuration is a little confusing because there is a huge turning circle at the front of the hotel and the actual parking lot for the hotel is on the side. It is challenging to figure out how to get to that parking lot exactly because of one way roads in the parking lot.

Room Tip: Rooms on upper floors are quieter.
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  • Stayed November 2011, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank DoubleDoors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcofour, General Manager at The Westin Princeton at Forrestal Village, responded to this review, January 24, 2012
Hello Doubledoors,
Thank you for your kind feedback regarding our hotel. I sincerely appreciate your visiting us and taking the time to give comments. Our outdoor pool is closed out of season but will open up again in May. We have investigated the wireless issue and have had it repaired. My staff was very pleased to read your comments about their service.
Thank you and I hope we see you again soon.
Be well,
Marc
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Boston, Massachusetts
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 3, 2011

Stayed at a nicer hotel in NYC for cheaper the night before, which seems a bit uneven to me given the location and no-frill accommodations. Staff was very polite.

  • Stayed November 2011, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank W T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Westin_Princeton, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this review, December 8, 2011
Hello Woody1811,

Thank you for choosing the Westin Princeton. I'm very glad to hear your feedback about our staff, but I'm very sorry if you found our guest rooms to be underwhelming. Was there anything in particular that we could do better to improve upon our experience in the rooms? Please feel free to message me directly if you have any additional comments or concerns. We do hope you choose to try us again the next time you are in the Princeton area.

Be well,
Mike
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San Francisco, California
Level Contributor
71 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 30, 2011

We stayed here for a few nights over Thanksgiving and had a great experience! When we first arrived we had to take a cab to the hotel (we were told a shuttle would come and pick us up but it wasn't running). We told the front desk this and the man working was so helpful he reduced our rate significantly for both nights to cover our cost and inconvenience. The hotel had running paths marked out that we used and took a beautiful 2.5 mile run on Thanksgiving day. The room was very nice and modern - very quiet and warm. We swam a few times in their indoor pool which was really nice except when a lot of people get in it since it's not huge! Their hotel shuttle took us into town several times and picked us up which was so nice since the hotel is about a 10 minute drive from downtown. Highly recommend this and definitely eat at the Salt Creek Grille right next door if you do stay here :)

  • Stayed November 2011, traveled with family
    • Value
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Helpful?
1 Thank krc11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Westin_Princeton, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this review, December 8, 2011
Hello krc11,

Thank you very much for your extremely kind words regarding your stay with us. I'm delighted to hear that we provided such a renewing experience while you were with us. We are thrilled you chose to spend your Thanksgiving with us, and we look forward to seeing you again the next time you are in Princeton.

Be well,
Mike
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Victoria, Canada
Level Contributor
153 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 29, 2011

...just down the road from downtown Princeton, the Westin is a nice property with ample rooms, large Bathrooms and Balconies overlooking the Forrestal village. We were attending a Wedding so didn't have enough time to explore the shops and resturants in the village or the Hotel. Loads of parking (valet if you want it) and friendly, helpful staff. A well run Hotel for sure. A bit pricey if we hadn't received a special rate for the wedding.

Room Tip: Get one on the front of the Hotel to have a good view, of the Village, from the Balcony. The other w...
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank GaryReg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Westin_Princeton, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this review, December 8, 2011
Hello GaryReg,

Thank you very much for your kind words regarding your stay with us. I'm very happy to hear that enjoyed your time at the hotel, and I hope your wedding was equally enjoyable. You are correct that the room opposite yours would like out to the hallway. That said, it also overlooks our outdoor terrace, and is set back far enough from the highway to avoid any issues with noise. Again, thank you for choosing Westin, and we hope you choose to stay with us again.

Be well,
Mike
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Philadelphia, Pennsylvania
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 26, 2011

We stayed at this hotel when it was managed by another big hotel chain. I remember it being very nice and convenient. Our room was spacious, modern and appeared to be well appointed. However, it was extremely dusty, and in desperate need of additional cleaning. Small things like the remote and phone appeared filthy.The head board and night stands were covered in a layer of dust. I did some dusting and cleaning so that we could feel comfortable. I usually do not do this but did not want to make a big fuss by calling the desk and asking for another room. Once I did a little detail form of cleaning it was fine.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EaglesSteelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM_Westin_Princeton, Front Office Manager at The Westin Princeton at Forrestal Village, responded to this review, November 27, 2011
Hello EaglesSteelers,

Thank you so much for choosing the Westin Princeton. I'm very sorry to hear about the condition of your room when you first checked in. Our team absolutely needs to be on top of dust in our guest rooms, and these issues should have been resolved prior to your being registered to the room. I have forwarded your review to our housekeeping director so that we can use this as an opportunity to revisit our cleanliness standards with our team.

Thank you for your feedback. Should I be of any assistance, please do not hesitate to send me a direct message.

Be well,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Princeton at Forrestal Village

Property: The Westin Princeton at Forrestal Village
Address: 201 Village Blvd, Princeton, NJ 08540-5737
Phone Number:
Location: United States > New Jersey > Princeton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Princeton
#10 Business Hotel in Princeton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Princeton at Forrestal Village 4*
Number of rooms: 294
Official Description (provided by the hotel):
Set in a beautiful suburban setting, The Westin Princeton at Forrestal Village is situated in the picturesque Princeton Forrestal Village shopping center. ... more   less 
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Also Known As:
The Westin Princeton At Forrestal Village Hotel Princeton
Westin Forrestal Village
Westin Princeton
Princeton Westin

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