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Nassau Inn
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Reviews (619)
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349 - 354 of 619 reviews
Reviewed May 28, 2013

This is a just-OK hotel whose only claim is its convenient location in central Princeton.
I have given it 2 /5. I would really say 2.5, somewhere between poor and extremely average. The room was OK but dark, which seems to be the norm for hotels worldwide. There were public areas but these were taken up for one whole day and night of our 2 day stay by a very loud wedding which monopolised the public areas of the hotel. There is no restaurant so breakfast is effectively going to an neighbouring, though connected restaurant and buying it a la carte-very odd indeed. Staff were not actively bad in any way but certainly did not seem to be enjoying themselves very much
Here's a tip if you want the free Wi-Fi. There are two chairs by the reception desk. If you stand on the left hand one and hold you phone in the air it may work. Other people may have been luckier. Why don't these places get it?--it costs them nothing to provide free wifi in all rooms. The lower priced hotels can do it but the stuck up expensive ones refuse!
The hotel is very very tired and needs dragging up to date It's not exactly dirty but our room was made up at 3 pm and then only after asking, so I don't suppose that is their priority.
There was one thing they were very good at and that is the bill. They cant be held responsible (but somebody should be) for the THREE extra lots of taxes banged on at the end (state, city and occupancy) but the bill came to £325/night. It could just have stomached half.
We then moved to one of the many out of town hotels. Holiday Inn, Marriot, Hilton are all there--bigger, brighter, cheaper and friendlier. Taxis would be expensive but they have shuttle buses into town.
Bad luck if you really must be in town for eg late night university business because you may be stuck with the ultra-average Nassau Inn

  • Stayed: May 2013, traveled with family
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Thank davidnkaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nassaugm, Guest Relations Manager at Nassau Inn, responded to this reviewResponded August 2, 2013

Dear davidnkaye, Thank you for your review of our hotel. We apologize that you found the Inn was not to your liking. We at the Nassau Inn pride ourselves on 100% guest satisfaction and clearly we have come short of that for you during your time with us. I would like to discuss with you some of the details you’ve raised so we might get a better understanding of our perceived shortcomings and address them at once. At your convenience please call (609) 921-7500. Yours in Hospitality,
Nick Ballas
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

The location of this hotel is superb if you are visiting Princeton University without a car. You can walk three blocks to the University and the hotel is surrounded by good restaurants, pubs and shopping opportunities. The facility is historic and outdated. For the price I expected it to be more recently renovated. The rooms are spacious for a historic hotel and quite comfy. The staff are courteous, but not very friendly.

  • Stayed: March 2013, traveled with family
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Thank Kathryn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nassaugm, Guest Relations Manager at Nassau Inn, responded to this reviewResponded June 28, 2013

Dear Kathryn L,
We are thrilled that you were able to take advantage of our wonderful location within downtown Princeton in the heart of Palmer Square. It is wonderful to be able to park the car and leave it behind for the duration of your stay here. Although you found your room to be comfortable and spacious, I’m sorry you felt it was not renovated recently enough for your liking. The renovation was completed in January of this year and I would like to get a better understanding on what you found substandard with our rejuvenation to the Inn, as well as further discuss your experience with our staff. We always strive for 100% guest satisfaction and our guest’s feedback is invaluable to us in order to achieve this goal. At your convenience please call me at (609) 921-7500.
Yours in hospitality,
Nick Ballas
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

We were traveling to the area and the Nassau Inn was recommended to me by a local as an alternative to another night's stay in Manhattan, and I am quite happy that we took our friend up on his suggestion! Although the accomodations were definitely not five-star, it was nonetheless a pleasure it was to stay here and enjoy all that Palmer Square and downtown Princeton have to offer. While our room was comfortable and clean, I would only suggest that it costs just a few cents to include conditioner with the shampoo, body wash and lotion in the bathrooms. That small investment would go a long way toward guest satisfaction. All in all, I would still stay here again on a future visit to Princeton.

  • Stayed: May 2013, traveled as a couple
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Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nassaugm, Guest Relations Manager at Nassau Inn, responded to this reviewResponded June 27, 2013

Dear Kevin R,
Thank you for taking the time to provide us with your feedback. We are very happy that you chose to accept the recommendation of your friend to stay with us here in downtown Princeton. We are pleased to read that you found your room in good standing as well as comfortable. Amenities provided in your room should always include body wash and lotion. In an effort to ascertain what may have occurred that these items were not in your room please at your convenience, give me a call at (609) 921-7500. We thank you again for your kind and insightful review.
Yours in hospitality,
Nick Ballas
Director of Rooms

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Reviewed April 24, 2013

What was once a first class property has grown tired and lazy. The couldn't-be-more-convenient location is wonderful, but service is bad, food so-so, and the facility just generally in need of a major overhaul. The dining room, which back in the day was once one of the better dining spots in towns, has been sectioned off and rented out as retail , leaving only the cave-like bar as the only food service on site. Just another sign of decline and indifference. Rooms are on par with the local Hampton Inn, but at Westin prices. If you want to be able to walk to your children's dorms, maybe it's worth it -- otherwise, take a pass and drive the couple of miles to a facility where the owners actually give a hoot.

  • Stayed: April 2013, traveled with family
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1  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nassaugm, Guest Relations Manager at Nassau Inn, responded to this reviewResponded June 27, 2013

Dear Bruce M, Our location is wonderful with regard to Princeton University and the general downtown area and Palmer Square, and we thank you for making mention of this. However, we are disappointed with your view of the rest of our Inn. Our recent rejuvenation to the property has brought a great amount of positive feedback from guests past and present and we are sorry that you do not find these improvements to your liking. The Yankee Doodle Tap Room has been part of the Nassau Inn for generations and remains a Princeton cornerstone gathering place for our guests and Princetonians alike, recently we’ve added to it an outdoor patio for dining and this too has been well received. We appreciate that this may not be what you prefer but make no mistake; there is no indifference or laziness towards our beloved Nassau Inn and Yankee Doodle Tap Room. We are always listening to our guests and always improving our service and accommodations. If your plans in the future include another visit to the Princeton area we hope that you will reconsider and once again stay with us. I can be reached for further discussion or perhaps future arrangements at (609) 921-7500.
Yours in hospitality,
Nick Ballas
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

located at the square, from a walking distance to the university. seems a bit run-down. not an excellent value for money, good location though. the building stands since 1756, the old historic charm is still visible.

  • Stayed: April 2013, traveled solo
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Thank aviray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nassaugm, Guest Relations Manager at Nassau Inn, responded to this reviewResponded June 27, 2013

Dear aviary,
We appreciate you taking the time to share your thoughts of our historic inn. We are happy to hear that you were pleased with our location. We are sorry to read that you felt Nassau Inn was a bit run down, we recently completed a full-scale rejuvenation to the property and it has been received very well. I would like you to contact me at your convenience so we can better understand your vantage point and address areas of concern.
Yours in hospitality,
Nick Ballas
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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