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Comfort Inn & Suites West Atlantic City
Ranked #2 of 15 Hotels in Pleasantville
Montreal, Canada
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Maintenance might be an issue”
1 of 5 bubbles Reviewed January 10, 2014

Update after my August 2013 review. One of the party that stayed in the same room caught a skin infection walking barefeet in the room. We had noticed some cleaning issues in the room ( hair that did not belong to us, dust and so on ) but never thought we could get sick and a round of antibiotics at it! I wrote to Choice Hotels and they sent my concerns to the management of that Comfort Inn in Pleasantville, NJ but never heard anything from them since Spetember!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dober10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, February 6, 2014
I am so sorry to hear about your stay at the Comfort Inn Suites, We work very hard to ensure a good experience here. When every you are here it is important to address your issue right away and we will gladly resolve them. We would have never let you walk out the door feeling unsatified. So let me apologize for not meeting your expantatation. We hope this do not discourage you form future stay's with us.
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425 reviews from our community

Traveler rating
    129
    159
    79
    37
    21
See reviews for
110
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27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Spring Valley, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 16, 2013

My husband and I visit Atlantic City about 4 or more times a year and we ALWAYS stay at the Comfort Inn. Its safe, clean, quiet and a great view of the bay. The rooms are always clean. Bed and pillows are really comfortable! Plenty of parking and the continental breakfast is amazing. - waffles, all types of bread, sausage, hard boiled eggs, yogurt, scrambled eggs, cereal, apple juice, orange juice, and coffee. Staff is friendly and always willing to help. There is also a bus that takes you to the boardwalk.

Room Tip: Ask for a room facing the bay. Its much better than facing the street.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VNolan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, February 6, 2014
I am really glad you enjoyed your stay at the Comfort inn & Suites! We are so glad you chose to stay with us. It is alway our pleasure to serve you and we are looking forward to having you back again! Enjoy your New year and DO AC this Spring and Summer!
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Dollard-Des-Ormeaux, Quebec
Level Contributor
164 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed December 10, 2013

Hotel is a very good location just minutes from downtown atlantic city. Lots of parking very cool and friendly staff and they were extremely helpful. The room was very big and a nice comfy bed ( got the king size room ) enjoyed our stay alot. Very quiet even though we were next to an elevator and the breakfast the next day was delicious eggs were good sausage cereals waffles etc. The only thing not to much is open at night so there is a mcdonalds about 5 minutes away. Would highly recomend for the price and especially the friendly staff.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank silent_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, February 6, 2014
Thank you for staying with us, we enjoyed having you and we are looking forward to see you again in the near future!
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Iselin, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

I choose this hotel over and over for their amazing hospitality, clean rooms, amazing hot breakfast buffet, friendly sttaff, shuttle to and from AC casinos, Wi_Fi access, and competitive prices. I highly recommend it to all. See you all again in January.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ita m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, February 6, 2014
Awesome! Let the cat out the bag. We are really glad you chose to stay with us. We really enjoyed having you and we are looking forward to seeing you again real soon !
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Bethlehem, Pennsylvania, USA
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 15, 2013

Very nice hotel and wonderful service. Also, the breakfast buffet was very good. Location is not far from Atlantic City and easy drive. On weekends, there is a free bus service to the Atlantic City Boardwalk with many convenient times. Would definitely stay again.

Room Tip: Not far from Atlantic City and a better buy on the weekends.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allentown, Pennsylvania
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed November 1, 2013

My wife and I recently stayed at this hotel. We stayed in a standard room with a king sized bed. The room was clean and our stay was pretty average for the $100/night price tag. The room could use a bit of updating. There were marks on the tub, the towel rack was falling out of the wall, the hallways were in need of some paint. Overall, the stay was what we expected for the price.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bret E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, November 6, 2013
Dear Biship,

First and foremost, let me apologize for the problem with your credit card being over charged. However a debit card works differently from a regular credit card. Once the debit card is swiped, it will take out an additional amount for incidentals at check in. At check out we will bill you for the room and tax only. All other money will be released between 2-5 days, according to your bank policy.
We are so sorry you encounter problems doing your stay. We have taking your comments and concerns very seriously. As I speak, we are having all the bath tubs in our guest rooms replaced and we are also replacing all bedding/ linen, we invite you back to a new experience.

Thank You,

Margie Williams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pittsburgh
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

We took a quick trip to AC and couldn't get a room close to the beach for a reasonable price. We drove down Black Horse looking to see what else was out there. This was worh the price. The hotel has a very welcoming lobby; clean. We were warmly greeted and given a room quickly. The room was clean, flat screen TV and considering some of the sleezy places in AC, this place was great. They have a complimentary shuttle to Marguaritaville (after a 6 1/2 hour drive - that was just what we needed). In the morning, a great breakfast - you can even make a waffle. The coffee was great. I could not say a bad thing about this place. Spend the extra couple bucks you will not regret it. Thanks for a very pleasant stay.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rumbum49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review, November 6, 2013
Thank you so much for your feedback, We appreciate you taking the time out to complete our survey. More importantly, we appreciate the feedback, it is very important to helping us approve our service to you.

Have a happy and safe Holiday and we look forward to seeing you again soon!

Thank You,

Margie Williams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites West Atlantic City

Property: Comfort Inn & Suites West Atlantic City
Address: 7079 Black Horse Pike, Pleasantville, NJ 08232-2860
Phone Number:
Location: United States > New Jersey > Jersey Shore > Pleasantville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Pleasantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites West Atlantic City 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Comfort Inn® & Suites West Atlantic City is your home away from home! Our convenient location is very close to the exciting casinos of Atlantic City, without all of the traffic hassles! Located on Lakes Bay, the Comfort Inn® & Suites hotel is conveniently located near many area attractions and provides access to a private beach. The Atlantic City Boardwalk and many Atlantic City casinos are just four miles away. ... more   less 
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Also Known As:
Comfort Inn And Suites West Atlantic City
Comfort Inn & Suites West Atlantic City Hotel Pleasantville
Baymont Inn Atlantic City
Hampton Inn Atlantic City
Atlantic City Hampton Inn

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