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“Wonderful!”

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Crowne Plaza Princeton - Conference Center
Ranked #2 of 2 Hotels in Plainsboro
New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wonderful!”
5 of 5 bubbles Reviewed July 3, 2014

We stayed just one night during a road trip. I am extremely picky, and so my husband knew this when booking the hotel and did his research. :) The place is great; well lit, pretty entrance, renovated, clean, nice bath products, friendly check-in. Breakfast not included, but there are several diners in the area. We have discussed coming back to see Princeton itself and having the opportunity to stay in the hotel again. Fantastic value.

  • Stayed June 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparkle78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPrinceton, Complex Director of Sales & Marketing at Crowne Plaza Princeton - Conference Center, responded to this review, July 8, 2014
Dear Sparkle78,

Thank you so much for a wonderful review. We are so pleased that you enjoyed your stay with us and found the Crowne Plaza Princeton to be “Wonderful!” Next time your travel plans bring you back to Princeton please contact us so we can assist with reservations. Also, let us know if we can help arrange a tour of Princeton and the University. It really is a great town and the University tours really are special.
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211 reviews from our community

Traveler rating
    85
    70
    38
    8
    10
See reviews for
51
27
6
98
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Scottsdale, Arizona
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 1, 2014

This hotel is set-off Route 1 in a corporate area, but is surrounded by trees. The grounds have a rural feel to it and offers a quiet night's sleep. Short drive to Princeton (although Route 1 traffic is an issue). Check-in was smooth. Our TV did not work, but it was quickly fixed. The indoor pool and spa were a nice surprise. The bar/lounge offered a great place to watch some World Cup soccer. The room was clean and well-appointed.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keig7544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPrinceton, Complex Director of Sales & Marketing at Crowne Plaza Princeton - Conference Center, responded to this review, July 8, 2014
Dear Keig7544,

Thanks for your review. We really appreciate you taking the time to give us a strong review. So glad you enjoyed the indoor pool and Flight Martini & Wine Lounge. We hope your favorite team is advancing through the World Cup.
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Philadelphia, Pennsylvania
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed June 30, 2014

I stayed at the hotel for business. My room on the 5th floor of the South Tower was spotless and the bed was very comfortable. Best of all, the a/c was efficient and QUIET.
My room had a large bathroom which had a small tub and shower combo. Plenty of towels (one of my pet peeves is the one per guest at some establishments). The hotel was full and they nonetheless did a good job with fairly quick check-in and check-out. They had thoughtfully placed two bottled waters in the room next to the ice bucket. The room did not have a microwave or refrigerator for keeping anything cold. I was too busy to take advantage of the concierge room on the floor but I saw remnants of cake on a plate near the open door (there was a lacrosse competition somewhere in the area and I saw many well-behaved kids and their parents in the hallway).

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPrinceton, Complex Director of Sales & Marketing at Crowne Plaza Princeton - Conference Center, responded to this review, July 8, 2014
Dear Lee G,

Thanks for a great review. We are pleased to know your room was spotless and comfortable. Please know that while we don’t have microwave ovens in the rooms each room does have a refrigerator…it is located in the armoire under the television. When you return to Princeton we hope to see you again.
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Warwick, Rhode Island, United States
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

The room was excellent. The staff friendly and helpful. Room service a little overpriced, but good food. We stayed one night and was peaceful. The only thing I would say is the hotel pool was cold, it was 86 degrees outside and the pool was very cold for an indoor pool. Also the signage to find the pool was minimal and could improve.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mario R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPrinceton, Complex Director of Sales & Marketing at Crowne Plaza Princeton - Conference Center, responded to this review, July 8, 2014
Dear Mario R,

Thank you for the wonderful review. We are so pleased that you found the Crowne Plaza Princeton to be a “Beautiful Hotel.” We agree…the design team did a wonderful job with the décor. Thanks for your comments regarding the pool and the signage we are working on corrective measures to improve both issues. When your travel plans bring you back to Princeton we hope to see you again.
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Philadelphia, Pennsylvania
Level Contributor
500 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 bubbles Reviewed June 24, 2014

Stayed for 2 weekend nights in the North section of the hotel & enjoyed our visit very much. Rooms were well sized & clean with good closet space. Bathroom was spotless, very sensitive water temperature (a good thing) & solid pressure in shower. Also a plus was the lighted makeup mirror in the bathroom.

As others have noted the air conditioning units in the rooms are very loud. If you are a light sleeper this may cause problems. One other minor problem: a room service tray sat outside in the hallway for well over 12 hours. That's a lot of time for no one in housekeeping, room service or management to notice. Unless, of course they were trying to scent the halls with aroma of pomme frites.

Room Tip: South tower may be quieter as it faces toward wooded area away from parking lot.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pookala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPrinceton, Complex Director of Sales & Marketing at Crowne Plaza Princeton - Conference Center, responded to this review, June 26, 2014
Dear Pookala;

Thank you for your review. We are very pleased that you had an enjoyable stay and enjoyed your visit to Princeton. Thank you for recognizing the cleanliness of your guest room and bathroom…our housekeeping associates take great pride in providing the best experience possible. Sorry that a room service tray was left in the hallway for that length of time. We have reminded our associates to pay better attention so this does not happen again. When your ravel plans bring you back to Princeton please let us know if we can assist you with reservations.
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Luxembourg City, Luxembourg
Level Contributor
231 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 bubbles Reviewed June 18, 2014

This hotel changed ownership and recently got remodeled. The lobby is large and bright and the new rooms are modern and spotless, in my view several notches above the standardized, old-fashioned rooms found in so many US hotel chains. I liked the bathroom, with tiled walls and a walk-in shower. It would have been perfect had the noisy, antiquated air-conditioning units been replaced as well, as well as those dodgy and tired elevators… Check-in and check-out proved to be very smooth. The hotel is also located in a very quiet are in the middle of a large park, which is rather pleasant. Definitely a good choice in Princeton.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lablanche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPrinceton, Complex Director of Sales & Marketing at Crowne Plaza Princeton - Conference Center, responded to this review, June 21, 2014
Dear LaBlanche,

Thank you for your review and thank you for recognizing the efforts of our housekeeping department. Our associates take great pride in assuring the hotel is spotless so we appreciate you recognizing the cleanliness of the hotel. To your point the hotel recently underwent an extensive renovation and the guest rooms and guest bathrooms truly are a highlight of the renovation. All of the HVAC units were replaced during the renovation as well. We will have our engineering department check the units to make sure they are all working properly. When you travel plans bring you back to Princeton we hope to have the opportunity to serve you again.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 7, 2014

Spent two nights at the crowne and like be the hotel. Rooms were great, front desk was awesome but the service in the lounge was awful. First night very understaffed but I can wait but the rude attitude was awful. So maybe a bad night, right? Nope. Night two not as busy and had to wait 10 minutes before I could have a beer at the bar. Then I decided to have a second and jaf to ask again. The bartender complained and didn't smile once. What a shame. Great hotel and bad rude service at the bar.I have been a hotel GM for 15 years so I am very understanding of challenges and would usually just mention something like this to a manager but I don't think it would change for the guest. Like I said great hotel just awful lounge service. I guess I should add that for two nights I sat and listened to other guests complain under their breath as well. What a shame.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dva129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPrinceton, Director of Food&Beverage at Crowne Plaza Princeton - Conference Center, responded to this review, June 16, 2014
I am completely sorry for your unpleasant experience. The “customer experience” is very important to us, and it is with much regret we did not take care of you. Since your timely feedback, the appropriate actions have been taken to ensure we are creating the best possible service, for every guest. Please feel free to contact me directly upon your next visit.

Craig Covino

Director, Food & Beverage
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Additional Information about Crowne Plaza Princeton - Conference Center

Property: Crowne Plaza Princeton - Conference Center
Address: 900 Scudders Mill Rd, Plainsboro, NJ 08536-1607
Phone Number:
Location: United States > New Jersey > Plainsboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Plainsboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Princeton - Conference Center 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
Nestled on 27 acres of beautiful wooded grounds with an idyllic lakefront and minutes from Princeton University, the newly opened Crowne Plaza Princeton offers first-class service and a wealth of amenities. Situated halfway between New York and Philadelphia, this Princeton, NJ, hotel is the ideal venue to enjoy a relaxing and productive business retreat or meeting and is within easy access of many Fortune 500 companies as well as a host of attractions, making this Princeton hotel a premier choice for all travelers. This smoke-free hotel boasts many amenities, including a heated indoor pool and whirlpool where guests can relax after a productive day. Those who like to stay fit have an array of options and can enjoy a workout in the expansive fitness center or a morning run on the scenic jogging paths. The Forrestal Grille offers casual dining in a comfortable environment. Flight, martini and wine lounge is Princeton's coolest lounge. Each of the 291 smoke-free guest rooms has many thoughtful features and most of the guest rooms offer beautiful views of the serene, campus-like setting. Guests can work productively at the spacious work station and benefit from complimentary Wi-Fi and when it is time to relax, enjoy the Crowne Plaza Sleep Advantage(R) program. This Plainsboro hotel features an IACC-approved conference center with 54 conference rooms and 37,000 square feet of meeting space, including a 360-seat amphitheater. ... more   less 
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Also Known As:
Wyndham Princeton Forrestal Hotel Plainsboro
Wyndham Plainsboro
Plainsboro Wyndham

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