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“Needs an upgrade”

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Embassy Suites by Hilton Piscataway - Somerset
Ranked #1 of 4 Hotels in Piscataway
Certificate of Excellence
Baltimore, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Needs an upgrade”
Reviewed September 15, 2013

Have used the location frequently and the staff is good. However, the site desperately needs an upgrade. A number of the rooms have noisy HVAC, the elevators have a noticable stench, and the bathrooms and furniture are old. The property is very convenient for me, so I hope they make changes before I have to switch

  • Stayed September 2013, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Thomas F I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Director of Sales at Embassy Suites by Hilton Piscataway - Somerset, responded to this review, October 11, 2013
You will be happy to know that the hotel has a wonderful renovation planned in the very near future. All of our suites, public space and meeting rooms will be brand new. Please check back with us in the near future....we would love to have you stay with us again. Thanks
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750 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Springfield, Virginia
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 14, 2013

Decent enough place. Always crowded though, lots of kids running rampid at all times of night. Included breakfast definitely a bonus. Strange situation with bartender tho, all material says one complementary drink. He wanted to charge me $2. Not bad, but not what is advertised. Management needs to check into the African-American who tried to pull this on me.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kuliman22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Director of Sales at Embassy Suites by Hilton Piscataway - Somerset, responded to this review, October 11, 2013
Thank you for taking the time to write a response. We are glad you enjoyed your stay. As for the bar, we offer a complimentary drink during our manager's reception. For certain top shelf liquor, we offer a great discount charge of $2. All other liquor besides top shelf is complimentary during the evening reception. We will certainly look into this and make sure that was the case. Thanks again and we hope to see you soon.
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raritan,new jersey, United States
1 review
Reviewed September 6, 2013

excellent service.the hotel staff were very good. good place to visit.i would love to come there next year for a visit. the bed was very comfortable.everything was clean and the room smelled fresh.they changed our sheets every day and gave us clean towels and cleaned the room.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Director of Sales at Embassy Suites by Hilton Piscataway - Somerset, responded to this review, October 11, 2013
Its great to have such a positive review. Thanks for sharing and we hope to see you soon!
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Pickerington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2013

Very friendly and helpful staff. The hotel was pretty and a great location. Room was clean. However, the amenities was a bit under par compared to other Embassy Suites locations. At breakfast, the fruit was a bit mushy and there was a leak in the fitness room. We decided not to go into the pool because it was too cloudy and had some white pieces floating around.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Anne N J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Director of Sales at Embassy Suites by Hilton Piscataway - Somerset, responded to this review, October 11, 2013
Thanks for your review. We are glad to hear about your stay. Your few concerns will certainly be addressed so we can make your next stay better than "ok". Please stay with us again in the near future and allow us to exceed your expectations. Thanks again.
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Boston, Massachusetts
Level 5 Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 2, 2013

We stay at Embassy Suites but never stayed at one like Piscataway. The building was old & tired. Room was clean but AC was so loud - it was hard to sleep. The guests were very interesting - covered in tattoos & smoking outside the main entrance. We felt like we were at a motel. Breakfast was fine. This hotel was also hard to find & nothing around. The other oddity - we had to review & sign a hotel policy that stated such things as guests had to wear clothing in public areas- really?! Never again at this location.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chappylover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Director of Sales at Embassy Suites by Hilton Piscataway - Somerset, responded to this review, September 4, 2013
Thanks for the review. I checked the hotel bookings for that weekend and we did not have any specific groups in-house. I can ensure you that no matter what some of the guests may have looked like (tattoos and smokers), we experienced no problems and all guests shared great feedback.

As for the hotel being a bit old and/or tired, you and others will be happy to know that we have a wonderful renovation which has started and will be finished in the near future. We are very excited about this and we hope you give us another chance to impress you. Thanks again
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Toms River, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

All things considered this hotel is one I would stay at with my family again. Our only bad experience with this property was the condition of the pool early in the morning. We felt that at 9am if the proper chemicals were put in overnight and if the pool was skimmed it would have been a lot cleaner.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Pete J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Director of Sales at Embassy Suites by Hilton Piscataway - Somerset, responded to this review, September 4, 2013
Thanks for staying with us and for taking the time to write a review. We are glad you enjoyed your stay. As for the hotel pool, we have a maintenance program that we follow each day. I will look into your concern personally and make sure you and other guests do not experience and cleanliness concerns in the pool. Thanks and we hope to see you soon.
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A TripAdvisor Member
Reviewed August 29, 2013

Very well kept hotel to stay with the family. Clean rooms, helpful staff, Dinner was great and Breakfast was a hit with the children. The security was excellent and felt safe having the children tour the hotle. We are definitly stay at Embassy Suites again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Director of Sales at Embassy Suites by Hilton Piscataway - Somerset, responded to this review, September 4, 2013
Thanks for the kind comments. It seems you were very pleased with your stay. Please come and see us again soon as we will have a fully renovated hotel. It's an exciting time for the Embassy Suites Piscataway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Piscataway - Somerset

Property: Embassy Suites by Hilton Piscataway - Somerset
Address: 121 Centennial Ave, Piscataway, NJ 08854-8103
Phone Number:
Location: United States > New Jersey > Piscataway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Piscataway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Piscataway - Somerset 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
This All Suite Hotel is located on the border of Piscataway and Somerset, just minutes from downtown New Brunswick and Rutgers University. Experience more comfort and freedom in two-room suites, complete with 2 TV's, a refrigerator and microwave. Wake up to complimentary made-to-order breakfast with fresh omelets and pancakes. Enjoy complimentary snacks and one drink during the Evening Manager's Reception. Host a business meeting or event at this modern hotel. Select from 7,000 sq. ft. of meeting and ballroom space. Wi-Fi and parking is complimentary. ... more   less 
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Also Known As:
Embassy Suites Piscataway - Somerset Hotel Piscataway
Embassy Suites Hotel Piscataway
Piscataway Embassy Suites

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