We recently stayed at this Residence Inn for 1 night. We were very much looking forward to it since we had such good experiences with other Residence Inns before. Our experience was definitely disappointing on this stay. We arrived on a Saturday evening to find utter chaos all around. There were people running up and down the halls, unattended children in the pool area (which was an unkempt disaster - dirty towels and trash everywhere). The coffee station was also overflowing with trash and the workout area looked like a tornado had just blown through.
Our room itself was okay - clean with comfortable furniture and all the amenities we were hoping for. But once we set foot outside of the room it turned into a totally different experience. We inquired at the front desk about the constant noise and commotion outside our room. They acknowledged that there was an issue with some of the guests and offered to move us but ultimately we declined. Shouldn't they ask the people causing the problem to stop instead of just moving us?More
- Free Wifi
- Free Parking