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“Giving them the Benefit of the Doubt since they are renovating”

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Residence Inn Parsippany
Ranked #13 of 16 Hotels in Parsippany
Southborough, Massachusetts
Level Contributor
140 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Giving them the Benefit of the Doubt since they are renovating”
4 of 5 bubbles Reviewed March 3, 2012

First off, great location, very central for doing any sightseeing in NJ and very easy to get into NYC by train. I chose this hotel because I was traveling with my two teenage sons and I didn't want to sleep in the same room as them. Sorry, nothing personal. They have a much later bedtime than me!

Anyway - the whole place is going through a reno. I was pleasantly surprised that they had not started the renovations on the exercise room which their reservation confirmation indicated. So I was able to use the "gym". Very small but they had two treadmills, an elliptical, and a bike. Also some dumbbells. Didn't have much competition so no problems getting on the machines. Staying on the exercise subject - the pool was okay. Kind of warm but again we had the pool to ourselves a couple times so all the better.

The room was fine. Our building was not renovated yet so I can say that it definitely was in need of updating. Kitchen was just plain laminant top, electric stove, full size frig, microwave and a dishwasher. Pots, pans, dishes and utensils. Only a small stash of salt, pepper and sugar. Went down to the breakfast room in the evening and swiped a salt shaker. Would have been nice to have a cookie sheet for things like frozen fries. Will look nicer when renovated with granite countertops and stainless but was totally workable, especially for $169 a night.

Bathroom in each bedroom was also outdated. My tub had a little tinge to it from a dripping faucet but not gross. And the toilet ran so I shut it off during the night so it didn't keep me up.

Living area was fine. Pull out sofa was comfy for my 16 year old. TV's in each room. Worked fine. Gas fireplace also worked but was too warm in the room to use it.

All in all a fine stay. The staff was helpful and apologetic for the disheveled look of their lobby. We did not help ourselves to their breakfast. Did grab a cup of coffee one morning. Looked like standard fare....sausages, pancakes, chewy bacon. Although they did have a waffle iron which was different. They also had special hot snacky type things in the evenings (italian night, mexican night) I forgot to check this out so I'm not sure how it was.

Needed to get over to the Morris Plains train station one morning. Booked a space in their van the day before. Was very convenient to have access to that. Driver also worked in afternoon (4-7) so was able to get a ride back to the hotel. One major drawback - the hotel was made up of three separate buildings. So to go to the lobby, breakfast room, pool or exercise room you had to go outside AND you had to remember your key. Normally I might not think about that because I might have left someone in the room but if you don't have it you can't get back into the building. Not to mention it's cold between buildings in February.

However, even with some minor issues I would return if spending any further time in NJ.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael H, General Manager at Residence Inn Parsippany, responded to this review, October 24, 2012
Dear Guest,
Thank you for the detailed feedback about your stay at the Residence Inn Parsippany. We appreciate and welcome it all. Glad you were able to enjoy our facility, even though we were going through renovations at the time. I would like to apologize for any inconveniences you may have experienced. Our hotel is completely renovated and looks beautiful! We invite you and your family to stay with us again the next time you are in the area.

Sincerely,
Rachael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Oak Ridge, New Jersey
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 17, 2012

Pro - The rooms are clean and comfortable. Check in was smooth and staff is courteous and professional. Breakfast was good. Triple AAA rate made the hotel cheaper than local discount motels. This is an older property so the rooms are larger than the newer Residence Inns.

Con - I stayed in Room 321. The room was dated and the arm chair had stains on it. The website stated the hotel is under renovation. I telephoned before booking to find out the impact of the renovations on guests. I was advised the renovations had not begun.

Location - The hotel is located on Route 10 where there are numerous choices of restaurants, fast food and groceries. Hotel is easily accessible from the highway.

  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mondetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastern NC
Level Contributor
242 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed November 10, 2011

Residence Inn Parsippany was a great hotel. Service was excellent. Breakfeast was enjoyable each day and supper is also offered. Would definitly recommend staying here if in the area.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andyb10s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed November 8, 2011

My normal hotel in town was sold out due a snowstrom so i tried the residence inn. When i arrived they had no power but the staff certainley were welcoming and putting guests at ease. By the time i returned after work at midnite thenkights were om. The room was a bit dated, but clean and the staff friendly, a good night sleep after a brjutal snowstorm

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaileysJazzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed October 3, 2011

Chose this hotel because I am a Marriott member and we were in town 1 night to see a show. The Marriott Hanover wasn't available. Check in was smooth. Got room 353 which is a 1 bedroom suite. Everything about it needs to be updated. It was clean but looked liked the furniture hadn't been updated in 30 years. Another unpleasantry was in the morning. Anytime someone in another room took a shower, it sounded as if they were in our room. It was very loud. My husband took advantage of the free breakfast which is your standard continental breakfast w a few hot items. Overall, I wish the Marriott Hanover had been available.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank kathen302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey, USA
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed September 13, 2011

What a warm, friendly hotel. It is great for families and business alike. The front desk people are the most helpful.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank familyoffourNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atenas, Costa Rica
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed September 10, 2011

We were traveling from Cape Cod to West Virginia and most time do the trip in 10 to 11 hours in one day. We had a free night to use and we had 15 lbs of frozen frish and this Marriott had a full size fridge which was perfect fo the 5 hour drive with all the fish in the cooler. The room was large with the kitchen although it didnt have the oven but we only need the fridge. We did not exspect the light dinner offered but it was nice also. We didnt have much trafic in Ct. so we were at the hotel at 130 and there was no problem check in

  • Stayed September 2011, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GeraldHirsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Parsippany

Property: Residence Inn Parsippany
Address: 3 Gatehall Dr, Parsippany, NJ 07054-4513
Phone Number:
Location: United States > New Jersey > Morris County > Parsippany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Parsippany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Parsippany 3*
Number of rooms: 156
Official Description (provided by the hotel):
The Residence Inn Parsippany, located off Route 10 and 202, is ideal for extended stays, nearby events, and temporary or corporate housing. All of our Parsippany suites combine the comforts of home with the quality and service you've come to expect from Marriott hotels. Our Parsippany, NJ hotel features three buildings of large guest suites with separate areas for living and sleeping, full kitchens, luxury Marriott bedding, ergonomic work desks, free WiFi and more. Guests can prepare a meal in our in-suite kitchens or stop by The Market, open 24 hours, for snacks and sundries. After a busy day of meetings or events, guests can unwind in our main building featuring indoor swimming pool, whirlpool, fitness center, game room or on our outdoor Sport Court. As one of the premier Parsippany, NJ hotels, we offer complimentary hot breakfast buffet and The Residence Inn Mix - our complimentary evening socials featuring local flavors. Our Parsippany suites are ideal for business trips, NJ weddings and much more! ... more   less 
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Also Known As:
Residence Inn Parsippany Hotel Parsippany
Parsippany Residence Inn

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