We checked in and that went very smooth. We were given the keys to a room on the first floor. We walked in and everything looked ok. I looked in the bathroom and the tub had some very long black hair in it and when we checked the bed there was numerous black hairs on the bedding. This was supposed to be an accessible room, with a bathub? We called the front desk and they said come back and we will give you the keys to another room Off we go for the other set of keys! Why they did not send them with someone is beyond me. We go to the other room, walk in shower with hand held shower mcuh better for handicapped. Turn on the light switch for the bathroom, no light comes on. They send a maintenance worker and two show up. One to do the work and one to watch. They change the bulb and off they go. We look at the bed and when we pull down the comforter, there is blood on it. Call the front desk and they will send housekeeping. A very nice woman shows up and she remakes the entire bed with all new linens. She leaves and we notice popcorn on the floor, hmm they didn't say snacks were included. Clean up the popcorn myself, tired of waiting on hold for the front desk. Go into bathroom and there are boot prints on the floor from maintenance. I clean up the floor using one of their towels.
We unpack the hanging bag and we are tired and all of a sudden the phone rings and its the front desk calling us for a change. The person on the phone wants to switch our room to a higher floor because they are having a couple of weddings and the music would be very loud and it might disturb us. So iasked for a room on the 6th floor, the club floor but of course there were none available, He then offers us the 4th floor and he proceeds to tell me that there was a note in the computer and at the front desk to not put anyone into any first floor rooms because of the noise. I tell him we will stay put and deal with any noise issue later. I cranked up the a/c and the noise from that unit drowned out any noise from the weddings. There were no towel bars in the bathroom? Just a hook on the door. After all of that the rest of the stay was uneventful. The hotel is very slow cleaning up and lobby garbage receptacles and in front of the hotel were always over flowing. Great location close to the highways and shopping. Just a very indifferent staff.
- Official Description (provided by the hotel):
- The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more less
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- Also Known As:
- Sheraton Parsippany
- Sheraton Hotel Parsippany Nj
- Parsippany Sheraton