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“Very nice hotel, but only if you have a car” 5 of 5 stars
Review of Sheraton Parsippany Hotel

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Sheraton Parsippany Hotel
Ranked #6 of 17 Hotels in Parsippany
Level Contributor
136 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Very nice hotel, but only if you have a car”
5 of 5 stars Reviewed February 14, 2013

The exterior is, well, hokey, but the interior is tasteful, comfortable and relaxing. The rooms are comfortable and clean, the staff is competent even when there is stress, and the grounds are pretty.

The hotel restaurant is nothing to get excited about. The most important advice is to figure out what else is around and drive there.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Leif K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review, April 8, 2013
Dear Leif K –
Thank you for taking the time to share your feedback. We look upon feedback as a gift to help us continually enhance our guests' experience. We appreciate you positive comments and trust that by your 5-Star rating, you enjoyed your stay in our newly renovated guest rooms and enjoyed our other facilities in spite of our being a little too “suburban,” and look forward to welcoming you back the next time your plans bring you to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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535 reviews from our community

Traveler rating
    207
    169
    95
    43
    21
See reviews for
152
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189
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 31, 2013

I was very happy with this hotel. One of the best Sheraton's I ahve stayed at. THe club was elegant and well laid out. The staff was friendly and accomodating and extremely helpful. The new guy was pretty good who checked me uin, but the manager was great at straightening things out. They quickly corrected a small problem on the bill as well at the end. A great alternative to styaying in the city.

Room Tip: Consider staying on the club floor.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Oltimetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review, February 10, 2013
Dear Oltimetraveler –

Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. We look forward to welcoming you back to the Sheraton Parsippany again for your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, New Jersey
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed January 28, 2013

I stayed at Sheraton, when I attended a Wedding there. The Rooms were quite comfortable. I enjoyed spending time at the gym and the indoor swimming pool. I liked the Breakfast at the Club Lounge with a variety of drinks in the evening as well. The Hall was pretty good for the function, which we had to attend & the food was quite pleasant too. Overall, it was quite a pleasant stay if you want to come for 3-4 days, as we always had time to exercise and relax, enjoy the buffet and drinks & reset inside the rooms in our free time. I would give them 3 out of 5, as they might become a little bit better in service and comfort, which they provide.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank patelrajdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review, April 8, 2013
Dear Patelrajdev –
First, thank you for taking the time to share your feedback. We look upon feedback as a gift to help us continually enhance our guests' experience. We appreciate your positive comments and were pleased to hear you enjoyed your stay overall in our newly renovated guest rooms and enjoyed our other facilities.

However, we were disappointed to learn that you felt our service and comfort were a bit lacking. We have shared your feedback with our leadership team members to follow-up and ensure that the service is improved for future guests. Again, we appreciate your feedback to help us fine-tune our service. Our entire team looks forward to welcoming you back in the near future to experience the improved Sheraton Parsippany.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hill, New Jersey
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed January 26, 2013

As I'm writing this review, I'm on the phone with my credit card company trying to dispute/put a block on my credit card so the hotel cannot put any more random charges on it. I paid for my ONE night stay back in October (that they charged me for ahead of time). Since then I've been charged at least 2 other times for that same one night. Numerous calls to management did not resolve the issue. The hotel is shabby, worn, down, and is way overdue for a takeover by another company who can run this hotel in a better fashion.

Stayed October 2012, traveled with family
Helpful?
Thank R0bin72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review, April 8, 2013
Dear Robin72 –
First, thank you for taking the time to share your feedback. We look upon feedback as a gift to help us continually enhance our guests' experience. While we are very proud of our renovated facility and the service our team typically provides, we were not pleased to hear about the less than impressive experience you’ve had with our accounting area. I trust that the billing issues have been rectified at this time, however, we would like the opportunity to recover from the challenges you faced. To discuss things in further detail, please contact me, Scott, in the hotel’s Executive Office at 973-560-5162. Thank you again, and we appreciate your staying with us and hope to have the opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

Stayed at the Sheraton in December. We have stayed here before and have always had a good stay. This time was no different. When I booked our reservation I was only able to book for two beds (not a king). When we got there, they didn't have a regular king room available but he front desk woman was able to get us into a corner king (which I think they said was an upgrade). It was perfect for us. Overall we had a great stay once again.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank virginiard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review, April 8, 2013
Dear Virginiard -
Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it once again as well. We look forward to welcoming you back to the Sheraton Parsippany again for your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
norwich, Connecticut, USA
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 23, 2013

we spent one night here and it was very nice. I enjoyed the gym and my husband went and fell asleep by the pool! It was spotless and the staff was very nice.

The buffet breakfast was ok, especially for 20. bucks a person !

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Laurie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review, April 8, 2013
Dear Laurieinct -
Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. We look forward to welcoming you back to the Sheraton Parsippany again for your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, NY
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 22, 2013

We stayed one night for a visit to see relatives, a family of four in a deluxe room with 2 queen beds. We had a corner room with a nice view of the river. A couple of problems with the lighting in the bathroom and the TV were quickly remedied; not all hotels respond so quickly to service requests. The facility is great, be sure to check out the "living room" off the lobby. We didn't eat any meals in the hotel so I can't say anything about the quality of the food, but the location is just off Route 46, where there are a great many choices of eateries. Interstates 287 and 80 are also immediately adjacent. If there is a downside here it is that the hotel is probably usually too expensive for a routine stay, we got a good AAA deal on the MLK holiday weekend which brought the price down to close to $100 per night, but normally you would pay more to stay here.

Room Tip: Corner rooms facing the river on higher floors have great views.
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank davidsfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review, April 8, 2013
Dear Davidsfr -
Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you also enjoyed both our facilities and the responsive service of our staff. We look forward to welcoming you back to the Sheraton Parsippany again for your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Parsippany Hotel

Property: Sheraton Parsippany Hotel
Address: 199 Smith Rd, Parsippany, NJ 07054-2813
Location: United States > New Jersey > Morris County > Parsippany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Parsippany
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Parsippany Hotel 4*
Number of rooms: 370
Official Description (provided by the hotel):
The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more   less 
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Also Known As:
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Parsippany Sheraton

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