When you think of Sheraton , you accept something a little more upscale, THIS IS NOT THAT SHERATON. If it had another name maybe it would be acceptable but it is a sheraton. Only one staff member was courteous a deaf gentleman in the front desk, besides that no one else. I am very saddened at how the staff is completely not trained. ALSO the pool they have a section with "swim noodles" my 6 yr old took one as did other kids then a woman comes in yelling those are for swim class only give them back. As a parent I believe in teaching my child sharing. The rudeness of this woman is disgusting and you shouldn't have a pool lesson that takes half the pool on the shallow end and leaving all the young kids that can not swim in a deep end and you cant even give them a noodle???? WE ARE PAYING GUESTS for the NIGHT not some people to be treated as second class citizens. I am very upset that we pay to stay at a facility in the winter specifically to use a pool and then not to have access to it. or the any of the equipment they have on display. Thats is just cruel and mean. WHich is what i would describe the staff as. I would rather stay at a holiday inn Express then there. The rooms were recently updated and very nice BUT its time to re vamp the staff and the swimming lessons..are you a HOTEL OR YMCA????? Still angry that I wasted my money to enjoy a pool for my kid and got "kicked" out because my 6 yr old cant swim and needs that shallow end. and they are so rude Im disgusted. ... I want what I pay for a Sheraton not a motel in shape of a castle.
- Official Description (provided by the hotel):
- The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more less
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- Also Known As:
- Sheraton Parsippany
- Sheraton Hotel Parsippany Nj
- Parsippany Sheraton