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All reviews our night stay room was clean nyc area restaurant staff ample free parking friendly front desk staff decent place to stay check in was easy pleasant stay convenient location definitely stay here again easy access ihg ryan spire longhorn housekeeping
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Reviewed July 17, 2018 via mobile

Never made it to this hotel. When I called for a late check in to avoid getting bumped when I knew the hotel was full as colleagues tried to book... I was informed I was moved to a another Holiday Inn 20 min away. With traffic this would have set me further by 45 min in the morning. Already that this practice is insane, hotels should at least find you a room in the same neighborhood. Bad bad customer service. You can apologize all you want, hotel’s basic product is a good night sleep. If you put that in jeopardy the rest doesn’t matter.

Stayed: July 2018, traveled on business
1  Thank 239nadinel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mabeck2018, Front Office Manager at Holiday Inn Hotel & Suites Parsippany Fairfield, responded to this reviewResponded July 23, 2018

Thank you for your feedback regarding your recent experience with your reservation at our hotel and please accept our sincerest apologies for the disturbance you have experienced. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2018

Lots of issues on our weekend stay -- stayed on 1st floor (supposedly renovated past few months). Stains on carpets, fridge missing front leg, two tiny drawers is all the space you have to unpack, no fan in bathroom (ceiling was repaired and paint already peeling. Cold eggs for breakfast -- rest of the selection was mediocre. 1st night was awoken a number of times as the next room over kept going in and out of room and the door closed loudly each time (not sure what activity was going on there but obviously sound proofing is an issue,) Second day room was not cleaned -- no clean towels. Staying 40-50 nights a year in hotel rooms this is the worst experience in the past two years. As an IHG Platinum member I am just appalled. Traveler beware.

Room Tip: Choose another hotel if you really want a good room
  • Stayed: July 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank musicman40nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2018 via mobile

I stayed at this property because of its location near a training facility where I would be working from early Saturday until after midnight that night. Front desk staff was very understanding and accommodating. I also got a recommendation for an all night diner. They put me in a room away from the elevator and the construction. They allowed the latest checkout I could get as an IHG club member.

Two concerns: very few outlets in the room and while i was resting, a housekeeper stood outside my door and yelled down the hall to a colleague several times.

Stayed: June 2018, traveled on business
1  Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mabeck2018, Front Office Manager at Holiday Inn Hotel & Suites Parsippany Fairfield, responded to this reviewResponded June 21, 2018

Dear Becky B,

Thank you for your kind words. We truly appreciate our loyal IHG Members and only want to provide the highest quality of service. We do hope you will come by and visit us again in the near future and have a great day.

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Reviewed May 12, 2018 via mobile

Very competitive price for the NYC area. Lots of parking. Tour buses come here. Lots of outlets in rooms. But just one elevator to serve four guest floors. Attached bar and restaurant. Being renovated, our room had a king and was nice. Room 341. Would stay again because of the price.

Stayed: May 2018, traveled as a couple
Thank dt07039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mabeck2018, Front Office Manager at Holiday Inn Hotel & Suites Parsippany Fairfield, responded to this reviewResponded May 25, 2018

Dear dt07039

Thank you for taking your time and leaving us a feedback. We truly appreciate it.Hope to see you back in the area now that our pool is also open for the summer. We only want to provide our guests with the highest quality of service and experience during their stay in our property, so if there is anything we can do make your stay a memorable one, please do let us know. Thank you and have a wonderful day.

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Reviewed May 8, 2018

this is standard hotel, breakfast was good, not much option but it's nice. the waiters, they are friendly. room is good. the backyard is good for photo taking. they provide more amenities at the front office. near dunkin donuts and mc donald

  • Stayed: March 2018, traveled with friends
    • Value
    • Location
    • Service
1  Thank Feli C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mabeck2018, Front Office Manager at Holiday Inn Hotel & Suites Parsippany Fairfield, responded to this reviewResponded May 11, 2018

Dear Feli C,

Thank you for taking your time and leaving us a feedback. We truly appreciate it. Please come and visit us soon when we open our pool to our valued guests on May 26. We only want to provide our guests with the highest quality of service and experience during their stay in our property, so if there is anything we can do make your stay a memorable one, please do let us know. Thank you and have a wonderful day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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