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“Do Not Book Slumber Package”

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Embassy Suites by Hilton Parsippany
Ranked #5 of 16 Hotels in Parsippany
Randolph, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Do Not Book Slumber Package”
Reviewed September 17, 2013

Booked the Slumber Package for my daughters Birthday. It is not worth the extra money. The popcorn and goodies consisted of 1 sleeve of microwave popcorn for 6 people and 4 "bite sized" candies. Not enough for all the girls. The movies were outdated and the DVD player (which you have to go to customer service desk to get and hook up yourself) had problems as well as the dvd's. The hotel itself was fine but would not pay the extra for the packages again and just bring yourself!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick D, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this review, September 18, 2013
I sincerely apologize on behalf of all the staff here at the Embassy Suites in Parsippany that you did not have a completely enjoyable stay. We appreciate your feedback and are glad you filled out a survey to let us know how we can better assist you at our property.

If there is anything else that I can do for you to ensure that Embassy Suites is still your hotel of choice in Parsippany please let me know. We are always open to any suggestions or comments you have for us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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944 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Charlottesville, United States
2 reviews
Reviewed September 15, 2013

This hotel is great, we've always been fans of Embassy Suites and this is the best one we've ever visited. Excellent value for the quality. Room service was great, bed was really comfortable, staff very helpful and pleasant. Great place to stay!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick D, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this review, September 18, 2013
Thank you so much for taking your time to provide positive feedback on our hotel in your recent survey! We appreciate your business and would like to thank you for making the Embassy Suites Parsippany your choice hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft Myers, United States
2 reviews
Reviewed September 11, 2013

From the complimentary made to order breakfast to the free nightly manager's reception, everything about this hotel is first rate. The staff is friendly, the rooms clean and comfortable. The location of the hotel is very convenient. A short ride gets you to I80, I287 or Route 46. The Business Center has two computers for your use. We will definitely stay here the next time we are in the area.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Frederick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick D, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this review, September 12, 2013
Thank you so much for taking your time to provide positive feedback on our hotel in your recent survey! We appreciate your business and would like to thank you for making the Embassy Suites Parsippany your choice hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philadelphia, United States
2 reviews
Reviewed September 11, 2013

I was in North Jersey for a three day ice hockey challenge and stayed at the property for two nights. I had some time during the weekend to prepare for the games in my room both in the morning and in the evening. The desk was large and the desk chair was comfortable which made it easy to do work. I used the business center to make photocopies and did some brief research on one of the computers that had a large screen. There was a good breakfast selection including both hot and cold options. I ordered an omelet each morning and both were well-cooked and enjoyable. The fitness center had a good number of cardio machines including treadmills, stationary bikes, and elliptical machines. It also had a large selection of dumbbells and a few weight machines. The hotel was clean and designed in the typical open atrium style for Embassy Suites, which I really like.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick D, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this review, September 12, 2013
Thank you so much for taking your time to provide positive feedback on our hotel in your recent survey! We appreciate your business and would like to thank you for making the Embassy Suites Parsippany your choice hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Ridge, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 10, 2013

The room was dark, smelled and very dirty. The furniture dated and dirty. The complimentary cocktail hour was extremely poor. The complimentary breakfast was just as poor. T WILL NEVER RETURN TO THIS LOCATION.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Aruba02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick D, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this review, September 12, 2013
I sincerely apologize on behalf of all the staff here at the Embassy Suites in Parsippany that you did not have a completely enjoyable stay. We appreciate your feedback and are glad you filled out a survey to let us know how we can better assist you at our property. Had we been made aware during your stay of any issues you had, we would have welcomed the opportunity to make a difference to WOW you as we strive for all of our guest.

If there is anything else that I can do for you to ensure that Embassy Suites is still your hotel of choice in Parsippany please let me know. We are always open to any suggestions or comments you have for us. I look forward to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 8, 2013

I'm never surprised by awesome Embassy Suites properties...and I wasn't here. First off, it was very conveniently located right off a couple of major freeways and even more conveniently is located on a coach bus route that takes you right into downtown NYC's port authority on 42nd near Times Square.

Pretty similar layout to many other ES properties with a very large, open atrium in the middle, and very comfortable 2-room suites. Our rooms weren't connected, but right next to each other. Breakfast is included in the rates at ES properties and again - was excellent as always. cooked to order perfectly and plenty of everything.

It took the shuttle bus just under an hour to get into NYC and about 25 minutes to drive in. I think for the rates they generally charge that it's a perfect deal!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WindyCityFinest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick D, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this review, September 12, 2013
Thank you so much for taking your time to provide positive feedback on our hotel in your recent survey! We appreciate your business and would like to thank you for making the Embassy Suites Parsippany your choice hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 3, 2013 via mobile

Huge rooms, clean and modern. Liked the kitchenette. Big clean bathroom. The bar downstairs is nice, but it closes very early. Good choices for breakfast. Large parking lot. Good service, attentive. Goos location, easy to find.

Stayed July 2013, traveled on business
Helpful?
Thank Stuttgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick D, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this review, September 6, 2013
Thank you so much for taking your time to provide positive feedback on our hotel in your recent survey! We appreciate your business and would like to thank you for making the Embassy Suites Parsippany your choice hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Parsippany

Property: Embassy Suites by Hilton Parsippany
Address: 909 Parsippany Blvd, Parsippany, NJ 07054-1277
Phone Number:
Location: United States > New Jersey > Morris County > Parsippany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Parsippany
#5 Business Hotel in Parsippany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Parsippany 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Welcome to the Embassy Suites Parsippany New Jersey Hotel! Enjoy the best in Parsippany Hotels- our luxurious all-suites hotel is located just a few miles from Interstate 80 and Interstate 287, and is near Newark International Airport. We are also located near many Parsippany, NJ attractions, making us the premier destination for dining, shopping, business, or even a romantic getaway! Our hotel is a proud member of the Hilton Family of Brands in Parsippany, New Jersey! So book your stay online or call the Embassy Suites Parsippany for our Best Rate Guaranteed. ... more   less 
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Also Known As:
Embassy Suites Parsippany
Parsippany Embassy Suites

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