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Embassy Suites by Hilton Parsippany
Ranked #5 of 16 Hotels in Parsippany
Reviewed March 28, 2013

Overall the hotel was great, the lobby is beautiful, and the kids enjoyed the pool. We were only in town one night. The room had updated decor and smelled clean. No musty or moldy odor. The staff was friendly and very helpful. The breakfast was great with prepared to order omelets, other warm foods, cereals, bagels, etc. The only problem we had was the cleanliness of the bathroom. We found hair in the tub and on the floor. I could have called housekeeping, but did not because we were in town for a medical appointment.

  • Stayed: March 2013, traveled with family
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Thank 963SabrinaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this reviewResponded April 10, 2013

Dear Sabrina L,

Thank you for providing feedback regarding your stay with us. I am sorry to hear that the bathroom was not presentable, I have provided your feedback to our Execuvtive Houseekeeper and I am sure she will address the issue. It is great to hear you enjoyed our service, atrium lobby, and the complimentary breakfast.

We look forward you seeing you again in the future!
Thank You.

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864 - 870 of 1,043 reviews

Reviewed March 26, 2013

Great lobby and helpful staff. Decent breakfast too, but the room was quite dated and inconsistent with how nice the rest of the hotel was. Cracks in the toilet and bathtub and carpet that was a few years past its prime made for a less-than-ideal experience.

Also, while the suite is a good use of space in many ways, having two double beds instead of two queens was not optimal for my family. However, it would be tough to fit two queens in the bedroom as it was quiet snug.

Price was too high to justify the condition of the rooms.

  • Stayed: March 2013, traveled with family
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2  Thank Traveler from M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this reviewResponded April 10, 2013

Dear Traveler from M,

We appreciate that you took time to wright a review about your stay. We would like to let you know that we will be completing a few upgrades to our guest rooms and some of our public spaces later this year. Thank you for mentioning that you enjoyed our service as well as our complimentary breakfast.

We look forward to welcoming you back in the future!

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Reviewed February 26, 2013

I stayed in an executive two room suite non-smoker. Does not justify the price, I've stayed at much better hotels for lower cost. Poor cleanliness, the room smelled bad it was dusty, the decor needs a major update, the hallway carped looked dirty, its just was not a good experience.

  • Stayed: February 2013, traveled as a couple
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2  Thank Lina s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this reviewResponded April 8, 2013

Dear Lina S,

Thank you for honesty, it only helps us improve our guest experience. I do apologize that we were not able to get it right the first time.I would like to let you know that later this year we will be completeing reonvations of some of our public spaces as well as making improvements to our guest rooms. We would like to welcome you back to our property in the future so you can experience these new improvements.

Again, Thank You for your review.

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Reviewed February 24, 2013

My company office is nearby and I have been staying at this hotel for years. It is a HUGE, old Embassy Suites that has long been in need of a room remodel. I am glad that the rooms have finally been done and the smell of mildew from previous trips has been resolved. I enjoyed the suite on this particular trip because a coworker needed a place to crash after a couple drinks. The bar is decent, but the draft beer needs to be colder. The restaurant is extremely overpriced and the food options are somewhat limited. When eating at the hotel, I usually stick with the pizza, which is surprisingly good. The breakfast, as with most Embassy Suites, is top notch. I especially enjoy the omelette bar. The only downfall is the "courtyard", it is extremely dated and in need of a major remodel. A simple update of the color scheme and replacing the 80s brick would work wonders. The only downfall is that I always find the check in staff to be less than friendly, it always seem as if I am inconveniencing them when I walk up (a simple smile would go a long way).

  • Stayed: January 2013, traveled on business
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Thank BizTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this reviewResponded April 8, 2013

Dear BizTravellers,

Thank you for writing a review on our hotel. The improvements we are doing in our rooms are still underway and we hope to have even more amenities completed by the end of this year. We will also be remodeling our indoor pool as well some elements of our atrium. We do apologize for our initial front desk presentation as this is not what we try to offer our guests.

We look forward to welcoming you back to our hotel so you can experience even more of our updates. Thank You!

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Reviewed February 19, 2013

Spent a week at this hotel and was very pleased with this property. There is nothing better than a huge selection for breakfast, and the included free cook to order omelets available each morning. The room was very spacious and comfortable. The fixtures in the bathroom could use a little updating, but are still kept clean. Would stay here again if in the Parsippany area!

  • Stayed: January 2013, traveled on business
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Thank 92ScottL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this reviewResponded March 31, 2013

Dear Scott L,

It is great to hear you enjoyed your stay with us. Our complimentary breakfast is a staple of our brand so we are glad to hear you enjoyed that as well. If your business travels bring you back to Parsippany, we would love to have the chance to serve you again.

Thank you for the review. We wish you safe travels!

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Reviewed February 19, 2013

The Embassy suites is billed as the premier long term business hotel, yet this one is not premier. The hotel and its amenities are dated and showing thier age. The carpet is well worn and pulling up at it seems. The tubs are cracked and dented. The furnishings are sparse and worn.

The staff is professional, but aloof. The managers reception is held Monday - Thursday. The hotel puts out some chips and salsa, but never refresh the food, so what is put out at 5:30 either is finished quickly or still the same food at 7:30 when it is over.

The breakfast buffett is great though, the omletes are made to order and the staff onhand is always available and friendly.

The hotel staff does respond to requests quickly and they are very professional.

  • Stayed: February 2013, traveled on business
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1  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this reviewResponded March 27, 2013

Dear David W,

Thank you for taking the time to provide feedback on your stay, information from our guests only helps us to improve. The feedback you provided has been seen by all department managers of the hotel and it will be addressed. We would also like to let you know that we are planning a renovation of the hotel later this year which will address the condition concerns you mentioned. We look forward to welcoming you back again so you can experience these improvements.

Thank you again and have a great rest of the week!

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Reviewed February 11, 2013

The hotel is on the outskirts but has a few stores nearby. Loved our stay here. The staff is very helpful and the breakfast buffet is also good. The bar is nice and so is teh gym which is usually empty during the day.

We loved our stay here. A good business hotel would highly reccomend.

  • Stayed: November 2012, traveled on business
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Thank prankshere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, Front Office Manager at Embassy Suites by Hilton Parsippany, responded to this reviewResponded March 27, 2013

Dear prankshere,

Thank you very much for writing a review on your recent stay with us. We are happy to hear you enjoyed your stay with us and we look forward to welcoming you back again soon!

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Additional Information about Embassy Suites by Hilton Parsippany

Address: 909 Parsippany Blvd, Parsippany, NJ 07054-1277
Phone Number:
Location: United States > New Jersey > Morris County > Parsippany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Parsippany
#5 Family Hotel in Parsippany
Price Range: $109 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Parsippany 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Welcome to the Embassy Suites Parsippany New Jersey Hotel! Enjoy the best in Parsippany Hotels- our luxurious all-suites hotel is located just a few miles from Interstate 80 and Interstate 287, and is near Newark International Airport. We are also located near many Parsippany, NJ attractions, making us the premier destination for dining, shopping, business, or even a romantic getaway! Our hotel is a proud member of the Hilton Family of Brands in Parsippany, New Jersey! So book your stay online or call the Embassy Suites Parsippany for our Best Rate Guaranteed. ... more   less 
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Also Known As:
Embassy Suites Parsippany
Parsippany Embassy Suites

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