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“What customer service?” 2 of 5 bubbles
Review of Sonesta ES Suites Parsippany

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Sonesta ES Suites Parsippany
Ranked #3 of 16 Hotels in Parsippany
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“What customer service?”
2 of 5 bubbles Reviewed June 22, 2012

Check-in is @3:00.....arrived @3:23 and had to wait 50 minutes.....Almost late for event we were attending ...then in morning a women (housekeeping.?) open the door @ 8:30am without knocking...must have saw me and quickly shut the door..never said anything and didn't come back later to clean....staff not friendly and did not acknowledge comings and goings. Will not stay again and not recommended.

  • Stayed June 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Murphy286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
    255
    99
    30
    13
    14
See reviews for
154
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lewisville
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 7, 2012

Great hotel for the value and close to Morris Plains, Morristown. Rooms clean and GREAT breakfast!

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft. Lauderdale, FL
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed May 9, 2012

Stayed for a quick overnight....wish there had been more time. Everything about this place was great. The room was spacious, comfortable, quiet, and well equipped. The staff was also great and very professional, even when I gave them a hard time about something I shouldn't have, as it was my mistake.

You can't go wrong staying at this Staybridge!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jbreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 5, 2012

The price I got for this place is amazing. Free parking for your car, and free Wi-Fi. The place is equipped with a fridge, small stove, dish washer, TV, Iron and a coffee maker. Its 30mins far from NY in case no traffic. Also There is a bus stop close to the hotel that takes you NY, but it takes 45mins, and it seems long for me, but someone might like the idea. The staff and the reception are professional when it comes to dealing with guests. I still cant believe how good is the price for this place. I would definitely recommend this place for anyone who wants to visit New York. And I will absolutely stay in this place again if the service they provide doesn't change.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Brhom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockaway, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 4, 2012

I can not rave enough about this hotel! The place is comfy, clean and they accept pets at a small fee so I could take my cat :D Plus the best part is that it has great service and some free food! Excellent place, couldn't be better!

Room Tip: If you are a very light sleeper and need a dark room, make sure to use the black out shades. It make...
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ann m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin Park, New Jersey
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed March 27, 2012

We needed a place to spend some time with my grandson. This was the place. Pool, two beds in two separate rooms and a great Italian place that delivered. The management was nice enough to extend our check out and that made it all the better!

  • Stayed March 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Roberta F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N Tonawanda
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 14, 2012

We continue our search for the perfect hotel in the Parsippany, NJ, area, looking for a combination of value and amenities. We stayed for a weekend in November, and this was a nice change for us with a large comfortable room, great breakfast and eating area, and an overall good value. We were greeted warmly by the front desk staff and, since we are Priority Club members, we were given a free spin of their prize wheel, and received some hotel “bucks” that could be used at their “Pantry” convenience store. The entire hotel staff was awesome the entire weekend.
The room was spacious and the bed was very comfortable. There is a well designed bathroom, efficient kitchen area and plenty of space for sitting or working. We actually babysat our granddaughter, while we were there and found the facilities worked out great. There is a very clean looking pool and exercise area, although we did not actually use them.
The breakfast featured a really nice variety of breakfast foods, very extensive compared to most hotels we have experienced with complimentary breakfasts.
Although, the hotel is right next to an interstate highway (I-80), you don’t really notice, since it is situated in a lovely wooded business park. Overall, we were very satisfied with our stay, and will definitely plan on a return visit.

Room Tip: Probably request the north side of building, away from the interstate highway.
See more room tips
  • Stayed November 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jpmcblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta ES Suites Parsippany

Property: Sonesta ES Suites Parsippany
Address: 61 Interpace Pkwy, Parsippany, NJ 07054-1134
Phone Number:
Location: United States > New Jersey > Morris County > Parsippany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Parsippany
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sonesta ES Suites Parsippany 3*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to the all new Sonesta ES Suites in Parsippany, New Jersey! Our dynamic, re-imagined all suites hotel has been designed to accommodate a wide range of companies needs, specializing in training, special projects, relocations and transient travel. Just minutes from Interstate 80 and Interstate 287, Sonesta ES Suites Parsippany is conveniently located in Morris Corporate Business Park. This extended stay hotel located in Parsippany NJ is only 30 minutes from New York City The individual suite amenities in include free high-speed Internet access, dedicated phone number for each suite, premium television package including residential type selections featuring HBO and other movie channels. Every suite features a kitchen with a stove top, full size refrigerator, microwave, dishwasher, and all cooking and eating utensils. Included in the hotel package is complimentary hot & cold breakfast buffet seven days a week, reception Tuesday - Thursday evenings from 5:30pm-7:30pm, business center, fitness center,guest laundry facilities, sports court, indoor swimming pool, and dry cleaning/valet service is available at a nominal fee. Pets are always welcome! When in the area, come and make your home at the Sonesta ES Suites Parsippany, New Jersey. ... more   less 
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