100% Great Service by Darren Rosenberg (I hope I spelled his name correctly). We stayed there on a Saturday night in August 2013. I had made the reservation the morning of. We were traveling with our daughter and son-in-law. After a family reunion in Succasunna, NJ, we drove about the 10 miles to the hotel. It was right around midnight. My check-in was super smooth - - no issues not complaints!!! Our daughter and son-in-law’s check-in was not so smooth; as background - - they were paying with points and when they called, they asked for this hotel. When they tried to check-in - - No Reservation!!! Little did they know, there are 4 different Hilton Hotels in area and the agent who made their reservation, made it in another hotel, OUCH!!! They tried to call the other hotel that had their reservation to release their points so they could use them here - - for about 20 minutes their line was busy. So Mr. Rosenberg called the Hilton Honors and helped them straighten the situation out.
The condition of the hotel was as expected - - fantastic. The breakfast was also as expected - - very enjoyable. Location is pretty quite even though it is on Route 46 - - it sits off the road a bit and down the hill.
Once again, super job Mr. Rosenberg - - he even remembered us and welcomed us at breakfast on Sunday morning. Thank You for Mr. Rosenberg.
- Official Description (provided by the hotel):
- Located in beautiful historic Parsippany, the new Hampton Inn & Suites Parsippany/North is located at the center of it all! Convenient to major highways 287, 80 and 46, the Hampton Inn & Suites Parsippany/North is ready to welcome you to your new home away from home! ... more less
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- Also Known As:
- Hampton Inn & Suites Parsippany/North Hotel Parsippany
- Hampton Inn And Suites Parsippany/North