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“Thieves”

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Hampton Inn & Suites Parsippany/North
Ranked #1 of 16 Hotels in Parsippany
Certificate of Excellence
Allentown, Pennsylvania
Level 6 Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Thieves”
Reviewed November 28, 2012

I called to make a reservation because Hurricane Sandy was reeking havoc in the area. I spoke to Samantha the front desk rep, and asked her about the hotel and the generator situation. She informed me that she was unsure if the hotel had one. Then, I asked about emergency plans and such since its a hotel that offers breakfast, would they still, how would they accommodate us with supplies, etc, and again Samantha didn't know. She did know a room was $300 a night. Absurd. I said to her that she must be joking and she said "no, it's called supply and demand. That's our rate." It's not like we were trying to find the latest tickle me Elmo doll, we were trying to find shelter and heat during a hurricane AND a state of emergency! C'mon, you're better than that. I asked Samantha if she'd find out the answers to my questions and her reply was "no, we are busy. You'll just have to keep calling till someone answers who knows." Are you serious, Samantha? That's guest service? Being in a tough spot, I made the reservation here. I ended up canceling the remainder of my reservation because they had no power and weren't telling people anything - not that it was gone or when it was expected back- and I found better lodging for half the price. This place should be ashamed!

  • Stayed October 2012, traveled with family
    • Service
Helpful?
3 Thank TheTravelingCuRicans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Hudson, Wisconsin
Level 5 Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 15, 2012

The hotel is wonderful, clean, staff is friendly, location great (but a bit of challenge navigating to). However, I stayed there on a Friday and Saturday and I could not get to sleep until after midnight because unescorted children (soccer tournament in town) were running in the hallways. The parents were all in the lobby drinking. After repeated calls to front desk, there still was no change because of understaffing. They were very apologetic which was kind. They did put up a 11pm curfew sign up the next night, but the children still ran wild up and down hallways yelling and slamming doors.

Room Tip: Ask for a quiet floor!
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lumomtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tall Timbers, Maryland
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 5, 2012

Chose this area because it is exactly half-way between our two homes, Vermont & Southern Maryland. Picked this hotel for this particular stop based strictly on price. We have previously stayed at the Denville Hampton Inn. We really enjoyed our stay. We had a large end King Suite which was very nice. Then the next morning the breakfast was the best we have ever had at a Hampton Inn. We don't usually have the bagels, doughnuts, or muffins at these places because they are not good. You know, refrigerated, prepackaged goods. Here, they were honest to goodness fresh items from a local bakery. I know, because I asked where they got them. You couldn't get a better bagel if you drove into the City. The doughnuts, I don't usually eat these, but they looked so good, I had to have one and it was as good as you will find anywhere. Of course, they also have the usual make-it-yourself waffles, and the eggs and sausage offerings.

The breakfast topped off two great meals in a row, as the Reservoir Tavern the night before was wonderful.

As long as it remains reasonably competitively priced in comparison to area Hilton properties, this is where we will stop from now on on.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Houston, Texas
Level 5 Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 4, 2012

We stayed at this location on 19th of October. We were driving late on Friday night to NYC from Toronto. We thought, it would be good to stay over the night a bit outside of NYC and then leave early morning for Manhattan. And it was best decision ever.
I personally, got a better deal by calling the hotel directly instead of going through all reservation sites. I cross-checked both and calling in was the best decision.
The price was really cheap. We arrived late (2AM) and the person at the front desk knew me by my name as I am the last person to check in that day of course. My check-in was done in less than 1 minute. They didn’t wanna disturb us as we were carrying both sleeping kids. Swiftly showed us to our rooms. And that’s it! The rooms were very clearn and they already had a crib for my son waiting with blankets.
They even slipped the bill/invoice under our door in the morning. And also told us the breakfast timing. Hampton is known for its family atmosphere and great hot breakfast. This is why, wherever I go, we always stay at Hamptons. This was no less than any other Hamptons we stay over around the world. The breakfast was hot, fresh! My kids love the Hampton’s breakfast.
Anytime, we drive back to NYC, we will definitely stay over here again. This is now our favourite stop over between NYC-Toronto. I highly recommend anyone driving between these locations for the price and the effortless breakfast you get! The best resting point ever!!!

Room Tip: Dont forget to take the HOT breakfast. Ask for kid's crib. They are really accommodating. Take t...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CanadianEngineer007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 3, 2012

In the wake of Hurricane Sandy there are many people without electricity, heat, or water in North Jersey. This hotel is (as of Friday, November 2) is taking online reservations even though there is NO ELECTRICITY IN THE ROOMS. They will take your reservation and your money without apprising you of this situation until you arrive at the dark hotel. Once there, there is virtually no chance of finding another room anywhere in the area and with gasoline in short supply, driving any distance may not be possible.
To be clear: there was no warning on the reservation site and no mention in the confirmation letter even though the hotel was without power at the time.
Hampton Inn / Hilton's response? Suck it up.

Room Tip: Bring a flashlight and a sleeping bag.
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Stayed November 2012, traveled with family
Helpful?
1 Thank mylestoogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N Tonawanda
Level 4 Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 22, 2012

I reviewed this hotel in May, 2012, and gave it high marks all the way around. Just a quick update. SKIP THE EGGS. I'm not sure how they prepare these, but they are actually gross looking. Little balls of burnt egg like matter in the warming tray. I hope they can address this minor annoyance.

Still - this hotel is great in every other way, so we will still be staying here, but enjoying the waffles or oatmeal instead.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpmcblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
127 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 2, 2012

I really enjoyed my time here. I was traveling on business and I spent two nights at this hotel. I was very comfortable, slept well, and ate well. I would definitely recommend this hotel. In fact, I will be staying here again in October and November.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Parsippany/North

Property: Hampton Inn & Suites Parsippany/North
Address: 3737 US Highway 46, Parsippany, NJ 07054-1018
Phone Number:
Location: United States > New Jersey > Morris County > Parsippany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Parsippany
#3 Romantic Hotel in Parsippany
#4 Business Hotel in Parsippany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Parsippany/North 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Located in beautiful historic Parsippany, the new Hampton Inn & Suites Parsippany/North is located at the center of it all! Convenient to major highways 287, 80 and 46, the Hampton Inn & Suites Parsippany/North is ready to welcome you to your new home away from home! ... more   less 
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Also Known As:
Hampton Inn And Suites Parsippany/North
Hampton Inn & Suites Parsippany/North Hotel Parsippany

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