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“Pleasantly surprised”

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Holiday Inn Express Paramus
Ranked #4 of 5 Hotels in Paramus
Certificate of Excellence
GreenLeadersBronze level
Upstate New York
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Pleasantly surprised”
Reviewed August 4, 2014

If you need a place to stay on 17 North near the City and/or Met Life Stadium -- this is a solid choice. You know what you're getting on 17, no frills, not luxury, but if it is convenient, clean, and quiet you are doing well and that's what the HI Express in Paramus offers. Pleasantly surprised.

  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank JPCJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Manager at Holiday Inn Express Paramus, responded to this review, August 8, 2014
Dear Guest,

Thank you very much for taking the time to write this review about your stay with us. We are very happy to hear you enjoyed your stay with us. We look forward to assist you again when you are back to the area.

Sincerely,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Oak Creek, Wisconsin
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2014

It was very helpful to read various reviews, such as a difficult entrance to get in and out of off busy Route 17, but this past weekend (Aug 2nd) the roadside is missing. Upon checkin I was told that a semi recently took out the sign in an accident. This was late at night, which is even more difficult. The next morning I discovered a back way that leads you to Farview Ave., which can lead you back to the hwy. It helps to have GPS, but I grew up in Paramus, so I prefer to maneuver along the side roads, because the highways are ridiculous. That being mentioned, the accommodations were comfortable, although I don't know why the carpet felt clammy, even with the A/C going.
I wish this area wasn't so expensive, it's cheaper elsewhere.

Room Tip: Rooms in the back are away from the highway and quieter
See more room tips
  • Stayed August 2014, traveled solo
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Manager at Holiday Inn Express Paramus, responded to this review, August 8, 2014
Dear Guest,

Thank you very much for writing this review. We are very sorry to hear you found our hotel location difficult to find. We apologize for the inconvenience unfortunately there was an accident in front of our hotel and we lost our sign. We are in the process of getting our sign back very soon. We hope you give us a second chance and stay with us again when you are back to the area.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockville, Ontario, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2014

stayed here to attend concert in NYC. were very pleased. shopping mall near with good dining options. it is on a busy highway so you have to move quickly to get in and out, but on the flip side the highway is a direct route out of the area as well.

  • Stayed June 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Manager at Holiday Inn Express Paramus, responded to this review, July 31, 2014
Dear Guest,

Thank you very much for taking the time to write this review about our hotel. We are very happy to hear you enjoyed your stay with us. We look forward to have you as a guest again when you are back to the area.

Sincerely,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 30, 2014

I must say the reason I was staying there was because I was temporarily homeless.
I was working at a upscale store in the mall but had no place to call home. My family was not able to take me in anymore.
I was treated like royalty when I was at the hotel. I always recommend this one in particular because the service was excellent! If they only knew!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SaltedCARAmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Manager at Holiday Inn Express Paramus, responded to this review, July 6, 2014
Dear Guest,

Thank you very much for your wonderful review . We are very happy to hear you enjoyed your stay with us. Our team work very hard every day to make sure all our guests are 100% satisfy with their stay. We look forward to assist you again when you are back to the area.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seymour, Connecticut
Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed June 12, 2014

A hallmark of the Holiday Inn Express chain is the consistency found across the properties. As expected, the property was well maintained and the interior lobby and furnishings inviting. The front desk staff was cordial in welcoming us and seemed genuinely interested in ensuring that our needs were met.

Our room was one of the larger Express rooms that I have stayed in, with plenty of space to move around in. The room was in very good condition with little to no signs of wear or abuse. Two queen beds were comfortable with the added enjoyment of selecting between "firm" and "soft" pillows. It was really quite an enjoyable stay and I would not hesitate to stay here again.

Traveling with three growing boys, I love the complimentary breakfast offered at the Holiday Inn Express. Eggs, bacon, fresh fruit, muffins, toast, cereal, pancakes, etc. The amount saved on eating breakfast at a restaurant, easily, pays for a third of the hotel room.

The only issue with this particular stay was a concern regarding the side entrance to the building. The door lock did not work and created a security risk to the guests. This was pointed out to the front desk with the hopes that on our next visit to this area it would be corrected.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaelic_Gypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Manager at Holiday Inn Express Paramus, responded to this review, June 13, 2014
Dear Guest,

Thank you very much for writing this review about our hotel. We are very happy to hear you enjoyed your stay with us. We apologize about the incovenience that you had with the room keys. We look forward to have you as a guest again when you are back to the area.

Sincerely,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 7, 2014

Stayed here for several weeks in the April to June 2014 period.
Good is the location : next to Route 17, close to 4 and Interstate 80. Close to Westfield shopping as well as Bergen County Outlets.
Good is also the parking facility. All around the building.
Issue with the hotel is noise. I originally had a room with jacuzzi. These are in the front of the building, really adjacent the Route 17. Noise is as if the cars and trucks are passing through your room.
I moved then towards the back of the hotel, and based on my experience would say that the rooms on level 2 and with even numbering (larger than 230) are the better ones. As such you are quite far away from the Route 17.
Reception staff is very nice and helpful.
Breakfast is standard Holiday Inn Express. Must say that for people that like the pancakes, the machine was often not working.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeertVdS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Manager at Holiday Inn Express Paramus, responded to this review, June 13, 2014
Dear Guest,

Thank you for taking the time to write this review about our hotel. We are very sorry to hear that you found our hotel location to be very noise because of route 17. We are glar to hear you enjoyed you stay and you liked the room on the second floor. We look forward to assist you again when you are back to the area.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Orange, New Jersey
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 4, 2014

Stayed at this property for four days 05/28 - 06/01. The service is excellent . There were some challenges with my reservation and Venaka, at the front desk owned the problem from start to finish and brought a resolution. He is absolutely helpful and deserves to be acknowledged by management. As the saying goes , you will never get a second chance to make a first impression and first impression is usually lasting. So thanks Venaka . Great job. I had a great time at this hotel. The bed is very comfortable. The room is very clean and the breakfast which is included in the rate is great . Wide variety to chose from eggs, bacon, pancakes, muffins, yogurts etc. Great value for the rate. The hotel is located close to a shopping mall and several restaurants are within close proximity. New York is not far away from this hotel, hence if you need to be in the city, you can really save by staying here and travel into the city. Great amenities, business center , gym opens 24 hours. Great Great place. Love it - Will definitely return .

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GAC33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Manager at Holiday Inn Express Paramus, responded to this review, June 13, 2014
Dear Guest,

Thank you very much for giving us a five star review. Our team is very happy to hear that Venkat went above and beyong to make sure you had a wonderful stay with. All our employees work very hard everyday to make sure all our guests are 100% satisfy with their stay. We look forward to assist you again in the near future.

Sincerely,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Paramus

Property: Holiday Inn Express Paramus
Address: 50 Rte 17 North, Paramus, NJ 07652
Phone Number:
Location: United States > New Jersey > Paramus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Paramus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Paramus 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Newly Renovated 100% non-smoking Holiday Inn Express is right where the action is in Paramus. Located on Route 17 North and is very close proximity to major highways like Route 4, Garden State Parkway, and I-80, the Holiday Inn Express is where you want to be, whether you are traveling for business or pleasure,or leisure in and around Paramus. New York City is only a few miles drive away from the Hotel. Hop on to the George Washington Bridge or take the Lincoln Tunnel and you are in the heart of Manhattan, New York City is the heartbeat. Shopping could never be closer: Garden State Plaza Mall, New Jersey is the largest and busiest Mall is across the street from the hotel. With over 300 stores, which include Macy s, J.C.Penney, Lord & Taylor, Nordstrom and Ikea to name a few,the mall is a major bus transfer point for New Jersey Transit Commuters. Bergen Mall is also minutes away. Throughout your stay you will enjoy our warm and professional hospitality. Start your mornings off with complimentary Express Start breakfast including hot items Take advantage of our free wireless & wired high-speed Internet. 32''LCD TVs, DVD players & refrigerators in all rooms. The hotel has free and ample parking spots. Please ask for our concierge service if you want to schedule a NYC tour. All our 89 rooms and lobby area are newly renovated.Come experience our Stay Smart hospitality. Enjoy our 24 hour fitness Center along with our Business Center. ... more   less 
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Also Known As:
Holiday Inn Express Paramus Hotel Paramus
Holiday Inn Paramus

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