I came here last weekend with a group of 10 people for a quick bite to eat before a movie. The restaurant was pretty empty (it was a weird time, around 3:40pm), but even so, it took them a while to seat our party. When they finally sat us, they stuck us at the table right next to the door that opens to the freezing outdoors, even though most of the restaurant was open. We asked to be moved, which took another bit of waiting (I really don't know why it took so long to push 3-4 tables together...). So that wasn't awesome.
The burgers here are ~$10-12 (add $5 if you want to make it a Kobe burger), and each additional topping is $1.25 extra. This meant that my husband's non-Kobe burger came out to $15, which is pretty ridiculous when you consider that THEY DO NOT COME WITH FRIES. Fries are $6 more ("for two," but I couldn't eaten them all myself).
Let me pause and say that I think that all burgers in the world should come with fries, and that any restaurant that does not give fries with their burgers has no chance of scoring higher than 3 stars with me.
When our food came out, there were quite a few errors and mixups, because there were 10 of us and some people's customized toppings went on others' burgers, so that was annoying. All that said, our burgers were delicious. They were fresh and greasy, just the way I like them, and they kind of fell apart as you ate them. I got "El Diablo" which is a burger with roasted jalepenos, pepper Jack cheese, and grilled onions. Amazingly delicious. They have some really creative and deliciously-concocted burgers here. I will give them that.
Bottom line for me: Burgers are really good, but don't come with fries and are really expensive. Between myself and my husband (2 burgers with an order of fries, no drinks or anything else) our meal came out to over $40, which I just don't think is worth it when we're talking about burgers.
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