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Courtyard by Marriott Paramus
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Reviews (220)
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All reviewsindoor poolcup of coffeefront desk staffnice roomclean hotelcomfortable bedfree parkingnice sizebreakfast staffeasy accessconvenient locationnew jerseywould stay here againbusiness travelerparking lotup to datestaff was very friendly
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138 - 143 of 220 reviews
Reviewed September 15, 2013

Location was convenient to the city. Was very comfortable and clean. Challenging to get to if not comfortable with the area traffic patterns.

A little confusion over the whirlpool which was removed to make room for the pool lift (which I completely understand) but wasn't clear this was not available at the time.

Breakfast was a little expensive in my opinion but the staff was great.

  • Stayed: February 2013, traveled with family
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1  Thank Jiberjab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Courtyard by Marriott Paramus, responded to this reviewResponded September 17, 2013

To our Valued Guest,

We appreciate your comments regarding your stay with us at the Paramus Courtyard. We are very happy that we were able to meet your needs during your recent stay with us.
As you mentioned, we did remove the spa whirlpool approximately a year ago. However, it did free up much more space for chairs and recliners around our year round indoor heated pool.
Again, thank you for your comments and we hope to have you back soon as a guest of our hotel.

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Reviewed August 7, 2013

The hotel is right off the Garden State Parkway on Hwy 17. VERY LARGE, clean, updated rooms. VERY comfortable "cushion top" mattresses. Late check out (noon). In room coffee (extra bags given with a smile on request). There is no charge to use the pool or exercise room (well kept equipment: an elliptical trainer, stepper, bike and treadmills with weights). The breakfast is well worth the price- made to order omelets, French toast or Belgian waffles... fresh fruits, oatmeal, bacon, eggs, scrambled eggs, pastries, breads and cereals. Coffee always available in the lobby but at breakfast you are served by a DELIGHTFUL wait staff. The front desk was very helpful and extremely friendly. I would highly recommend this hotel for families or business travelers who are in the NYC metro area.

  • Stayed: August 2013, traveled with family
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1  Thank sue2elon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Courtyard by Marriott Paramus, responded to this reviewResponded August 22, 2013

Thank you for providing feedback on your recent stay at our hotel. We are very happy that you enjoyed your stay with us and were able to take advantage of the amenities that the hotel offers. Our exercise room and pool are definately popular with our guests as is our hot breakfast buffet. I will certainly let our staff know what a great job they did in making your visit an enjoyable one. We do hope to see you again during your next visit to the Paramus area!

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Reviewed July 15, 2013

A belated review (stayed there a year ago). Staff were pleasant and excellent. Breakfast was good. Only comment is when you come off the Gargen State Pkwy onto Hwy 17, the exit to the hotel comes up real quick - is the first exit on your right. If you miss it, you'll have to travel up 17 until you reach a cross-over exit; go back down to a cross-over exit past the Courtyard then, backtrack to the correct exit for the CY. Hwy 17 has a barrier down the middle of it so no left turns.

I'd stay there again, now that I know how to get to it :).

  • Stayed: August 2012, traveled on business
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Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Courtyard by Marriott Paramus, responded to this reviewResponded September 6, 2013

To our Valued Guest,

Thank you so much for your review of our hotel. We are very pleased that you enjoyed your stay with us. As you mentioned, the entrance to our hotel does come up quickly after you exit the Garden State Parkway. As long as you stay in the right lane it is an easy turn into our hotel. We have recently cut down many trees in front of the hotel in response to guest comments and this has improved visibility of the hotel location. We hope to have you back soon as our guest!

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Reviewed July 8, 2013

24 hour coffee was good. Breakfast staff was polite. Quality of breakfast was good. It is a nice location for college shopping and visiting New York city. Large parking lot. Entry to the hotel is a little strange...you have to enter through SYM's entrance...exit is alsoa little strange.

  • Stayed: July 2013, traveled with family
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Thank Uday P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Courtyard by Marriott Paramus, responded to this reviewResponded September 6, 2013

Thank you for your feedback of our hotel. We are very pleased that you had a good stay with us. We do share an entrance with the Sym's department store. Once turning off of Rt 17 North into the Syms parking lot the hotel is right there next to it.
Visitors are often suprised just how close we are to all of the great shopping available in the Paramus area, as well as being in close proximity to Manhattan.

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Reviewed June 16, 2013

The hotel is very nice and clean. We are a family of 2 adults and 2 small kids, ages 3 and 1. Any request I had the hotel staff accommodated. The room we had - had a king size bed, fold out sofa, coffee table, desk and free Internet.....it was very spacious! The parking lot gets full at night, so a close parking is hard to get but the parking area is well lit. The only thing I didn't like was the breakfast was expensive and kids were half off but with a 3 yr old and 1 year old, paying for bfast that they barely eat is not fun. Also the hotel does not have complementary water so you will need to bring your own bottled water for your kids. However I was told I could request a microwave for our room when we arrived but that is not true, The only microwave is in the loby and it is not that great at all.

  • Stayed: June 2013
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Thank Tiffals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Courtyard by Marriott Paramus, responded to this reviewResponded September 13, 2013

Thank you for your review of our hotel. We are very happy that your family enjoyed your time at the Paramus Courtyard. We are very fortunate to have such a great staff at the property, and we appreciate your comments regarding the great service that you experienced.
I would like to apologize that a microwave was not available for you during your stay. We do have a supply of microwaves that can be placed in our guestrooms. We recently doubled our supply, so not having one available will not be an issue during any future visits.

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