We stayed at the Majestic Hotel and Bia is located within the building so we had lunch there twice. Unfortunately we had the same young, untrained taciturn server both times. We had to ask for silverware (both times) and straws, which he said they didn't have (both times)! As we were leaving the restaurant on the second day I saw another server bringing his table iced tea with, yes, straws! The first time I ordered a burger and the roll was so hard that I couldn't take a bite or chew it. The second time i ordered a crab cake sandwich. I asked him if I could have it with a different roll and he assured me that I could - yet, out it came with the same inedible roll. We also ordered a cheese plate for the table, he brought it out but no one had plates to put their portions on! All in all a very frustrating experience!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.