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“Overrated”

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Atlantis Inn Luxury B&B
Ranked #1 of 20 Ocean City B&B and Inns
Certificate of Excellence
Reviewed June 2, 2013

The Room and Overall Decor:

The room was small, but was charming and nicely appointed. That being said it was not private, as the walls were paper thin. The rest of the inn was very nicely decorated and the roof top deck would have been nice...had it not been shared with four teenagers as described under service.

Also, the narrow staircase may be an issue for elderly guests.

Location:

The location was more or less perfect based upon the proximity to the boardwalk, however parking was a nightmare. Although the inn has parking passes for a lot in Ocean City it's a good 4-5 blocks away. Again, may be an issue for elderly guests.

Service:

The biggest let down when it came to the inn was the service, and hence why my review title was titled "overrated". During our stay:

When we arrived about 6PM, no one was there to greet us. In fact we didn't meet anyone from the hotel until the next afternoon

Teenagers were staying at the hotel that seemed to have a relation to the hotel manager. This was confirmed when they stated having to pick up other guests. Really?

While going for breakfast one morning we waited twenty minutes with no one coming to help us. The hotel manager had went on an errand and when we notified the kitchen we were there we were ignored. We ended up going to the boardwalk for breakfast.

They do not clean the rooms. I've never stayed at a B&B that does not do this.

The simple niceties that generally accompany a well run B&B did not seem to exist. Yes, there was sangria and cookies for a few hours but simple things seem to have been missed like having coffee available, or snacks throughout the day.

Overall:

Would I stay at the Atlantis again? It's doubtful.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank twilight43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innonmainmanasquan, Owner at Atlantis Inn Luxury B&B, responded to this reviewResponded June 4, 2013

We are pleased to announce that the Inn has been awarded the TripAdvisor Certificate of Excellence two years in a row, 2013 & 2012, the only lodging so recognized in Ocean City.
The inn has consistently won praise for its high standards and professionalism. We thank our patrons for writing in.

We thank the reviewer for his feedback. Reviewer compliments us on decor and appointments, thank you. I am told by our manager that there were no teenagers at the Inn, rather they were very young looking adults (25-27 years old). We impose a minimum age of 25 for check-in.
Reviewer eavesdropped on these guests' conversations and inferred that they may be guests of the manager, which they were not. Nevertheless, if there was improper behavior by anyone, regardless of age, we would have been happy to intercede.

We do not have sufficient information on the alleged lack of cleaning and opt not to respond. The Reviewer stayed 3 nights and could have simply complained to us, so we can rectify immediately. With regard to check-in beyond 5:30pm, Reviewer was aware of special procedures via emails and a phone conversation. Why this is now an issue when he agreed to all this, is puzzling. Reviewer gained easy access to the Lobby and his Suite.

Many of our guests help themselves to tea, fruit, or request fresh coffee. This has never been a problem, and special requests are welcome.

Finally, on the subject of breakfast service…the Manager had to run out for fresh French Baguette as none were delivered that morning for our popular French Toast. Service was indeed deficient for a brief period, as the Reviewer stated, as our backup employee was too embarrassed to be seen with bad sunburn. We have strongly reprimanded this employee. We sincerely apologize to the Reviewer and offer him a complimentary breakfast when he is back in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 - 142 of 284 reviews

Reviewed May 25, 2013

My boyfriend and I had the most wonderful stay at this beautiful B&B...from the moment we walked in until the moment we left the experience was truely amazing.The staff was above and beyond with their friendliness and willingness to make our stay perfect! Our room was luxurious to say the least and I enjoyed the jacuzzi in our gorgeous bathroom. In the morning we had a delicious breakfast in an elegant dining room...the french toast and made to order omelet with potatoes and bacon was the best we ever had ! We had a wonderful stay and highly recommend everyone looking for the perfect B&B to make your reservations at Atlantis in Ocean City !

  • Stayed: April 2013, traveled as a couple
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Thank Marie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

Very rarely do we write reviews, but felt the need to let everyone know about the best place to stay in Ocean City. As very picky travelers, we were just blown away by the attention to detail at The Atlantis. We could not have been more pleased with our recent romantic stay at this gorgeous B&B. The decor throughout the property is beyond tasteful and our room was so comfortable. From the wine reception upon check-in, to the personalized breakfast each morning, we could not have asked for more. Every detail was attended to with perfection.
A definite 5 star experience! We can not wait for our return trip.

Room Tip: Be sure to check out the roof deck. It was such a peaceful place to just relax.
See more room tips
  • Stayed: May 2013, traveled as a couple
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Thank Cleo1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013

Perfect weekend getaway! Beautiful décor and furnishings abound in the Atlantis. My husband and I stayed in the Villa d'Milano and enjoyed every minute of it. Situated on the ground floor we had our own separate private entrance and outdoor patio which made our comings and goings a breeze! Morning breakfasts at the Atlantis were a treat ~ the food was outstanding and Michael, the manager, served us with a smile. We look forward to returning again to the Atlantis in the future.

  • Stayed: May 2013, traveled as a couple
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Thank dkotschneff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013 via mobile

Let me set the stage: upon arrival my party was immediately enthralled with the decor and the hospitality; we were greeted by Val, the owner, who is an amazing host. This man really knows how to run a first class establishment. Heavenly is the first word that comes to mind when describing the sheets and bedding, I felt like I was swimming in butter! My suit had the most romantic and decadent bed and jacuzzi. Later on we discovered the amazing view from the beautifully furnished roof top deck- it's perfect for a quiet day in the sun. I don't want to bore the reader with all my personal vacation details so I'll just recommend that you stay at the Atlantis the next time you're in town.

  • Stayed: April 2013
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Thank briantsosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

My boyfriend and decided to spend a last minute a weekend at The Atlantis in mid May since we were participating in a 5k walk along the beach. The Atlantis was in perfect proximity to the OC boardwalk, beach, and shopping area. All of our needs were taken care of by Michael, the inn keeper. We had a beautiful jacuzzi tub in our room which was perfect post 5k! The room was adorable and inviting, and even had a fire place. We enjoyed wine in the foyer, cocktails on the roof deck (the view is superb for sunsets), and a delicious breakfast in the gorgeous dining room. It was the most perfect weekend and we can not wait to return as soon as possible!

  • Stayed: May 2013, traveled as a couple
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Thank lani000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2013

Where to even begin?! My husband and I checked into this lovely Bed and Breakfast last weekend for a little romantic getaway. Well, from check-in to check-out, we were treated royally. The innkeeper, Michael, was so sweet and was so helpful with getting us to our room. He went over all of the information about the place, as well as the town and informed us of the local Block Party that was going on the next two afternoons. So glad he did, we had so much fun!

When we checked into our room, I didn't want to leave! Everything was so relaxing, and the decor was superb! After our first night in our amazing bed with the softest sheets I had ever slept on, we made our way down to a TRULY gourmet breakfast. Everything was made to order, which meant it was fresh and boy you sure could taste it! Michael was also the waiter for breakfast and he did such a great job, especially considering every table in the dining room was occupied!

After the Block Party, where we spent our whole afternoon, we came back for some R&R and found freshly made Sangria, along with snacks that Michael had put out for all of the guests to enjoy. Everything was amazing and the presentation was so pristine! The sangria itself was so delicious and full of fresh fruit! He really knows what he is doing!

Later that night after relaxing and taking advantage of our Jacuzzi in our room, we headed up to the roof deck to relax and check out the view. Beautiful! Although it was a little windy so we had to retire a little earlier than we would have liked!

The next morning, sadly, was our check out. Before we checked-out, we enjoyed a second amazing breakfast in the dining room. This time we had Eggs Benedict, which are only served on Sundays. The sauce was absolutely delicious!

I must add, the detail that Michael and the staff put into this place is like no other! We have stayed at many bed and breakfasts but none even come close to The Atlantis!

If you are looking for a place where you truly get your monies worth, GO FOR IT. My husband and I were a little afraid at first when booking, because so many of the other places we stayed were average, NOT THIS PLACE! They go ABOVE AND BEYOND what you would expect at a Bed and Breakfast down at the shore!

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank The Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis Inn Luxury B&B

Address: 601 Atlantic Ave, Ocean City, NJ 08226-3844
Phone Number:
Location: United States > New Jersey > Jersey Shore > Cape May County > Ocean City
Amenities:
Free Breakfast Spa Suites
Hotel Style:
Ranked #1 of 20 B&Bs / Inns in Ocean City
Price Range: $232 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Inn Luxury B&B 4*
Number of rooms: 12
Official Description (provided by the hotel):
Voted #1 B&B & #1 Luxury Inn at the South Jersey Shore/ Winner of "BEST OF THE BEST" Award, this upscale Inn is Ocean City's newest and most exquisite and luxurious place to stay! Conveniently located right on the Beach block, the Inn offers 12 King/Queen Luxury Suites & 2 Italian Apartment Villas with luxury bedding, upscale amenities, some with Jacuzzi tubs, spa showers, & fireplaces. Full gourmet breakfast, on-site spa services, & rooftop deck with ocean views. Rated by AAA as a 3-Diamond Property. ... more   less 
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Also Known As:
Atlantis Inn Luxury Bed And Breakfast
Atlantis Inn Luxury Hotel Ocean City

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