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“negative reviews are a joke”
Review of Horizon Motor Inn

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Horizon Motor Inn
Ranked #19 of 39 Hotels in North Wildwood
Certificate of Excellence
Reviewed August 25, 2012

I am absolutely shocked by the negative reviews i found on trip advisor. I am not sure what hotel these people were staying in but it certainly wasn't the Horizon. This is one of the cleanest nicest hotels we have stayed in at wildwood. my family of seven plus my mom have been coming to the Horizon for at least 6 years and for the last three years have been doing two weekends and a week in july. The hotel staff is amazing and will do anything you ask. If your kids come in and get the floor sandy just ask and they will vacuum. If you need something extra they will provide it. We had a remote that wasn't working right, asked for help and it was fixed in five minutes and i think my son was the one who screwed it up to begin with. They have a free wienie roast on wednesdays that the kids love, and smores roasts too. The pool is beautiful and the music gives it a great beach party atmosphere. The rooms are clean and well stocked and they have made many upgrades of furniture, tvs, matresses, etc. Never have any trouble sleeping with the matresses or the air conditioning. The owners are truely amazing and if you give them a chance they will give you an amazing vacation. Don't pay attention to the negative nelly's give the horizon a try and you will never look for another hotel to stay in. I know we never will. Going back in 1 week.

  • Stayed: July 2012, traveled with family
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3  Thank DawnRaskiewicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 - 100 of 166 reviews

Reviewed August 24, 2012

i stayed with family had a great time rooms were clean staff was very nice and whenever asked for something they accomadated us love the smores on friday nites after fire works also the free hot dogs on weds. looking forwards to coming back next year with the rest of our family members. parking was no problems also had handicapped parking which we needed.as far as the kitchen goes no matter what hotel you stay at i have learned to bring a few of my own cooking utensils with us. have been coming to wildwood for 20 years and with most of the hotels gone this is one of the best we have stayed at in a long time.we are looking forward to coming back.

  • Stayed: August 2012, traveled with family
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Thank diana b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

We had the best time at the horizon! My family and I were so happy how the staff was so friendly and would go out of there way for are needs. The rooms were very welcoming and had all the amenities of home. With small children that is a must. The place overall was kept up beautiful. They even wowed us with a night for smores over a pit and one day we roasted hot dogs all free of charge. Kids loved it I loved it. The best was once we got there we never got in the car because everything was in walking distance. Cant wait to go back next year!

  • Stayed: July 2012, traveled with family
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Thank marcella c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

The room was dirty and old. Furnitue is falling apart. An inch of dust behind the furntiure, the mirrors were so dirty you couldn't see yourself in them. Not enough cutlery, no steaks knives, had to go to the reception to borrow knives. Not much in the kitchen to cook. The air conditioning in the room was so loud that we couldn't hear the TV. It sounded like a train was crossing our room everytime it went off. The parking lot was horrible. You had to park one behind the other so you had to leave your keys at the front desk in case they needed to move your car. Would not go back.......very dissapointed for the price we paid.

  • Stayed: August 2012, traveled with family
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2  Thank Jean d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

This was our third year in a row to Wildwood and by far this was the worst property we ever stayed at anywhere in the world.. We left midway through our stay because of the unsanitary conditions. We chose this motel because and it was an efficiency suite with an extra room, a bonus when you have two small children, and it was very close to the boardwalk and beach. Whoever gave this place five stars I can only imagine what the inside of their home looks like. If you look at their website, the pictures are from a long time ago and do not represent the present.

We arrived early and were able to check in because our room was ready. The original room we were given smelled and had stains on the carpet. My wife requested to move and they gave us the room next door where the carpet was only marginally better but still filthy. I wore my flip flops in the room during our stay because it was just that gross. Why would management put in cheap carpets at a beach motel? A recommendation to management, TILE IT, it would be much easier to maintain and much more sanitary. It’s very apparent that management doesn’t reinvest any money into the rooms.

The furniture is old and worn down, the cabinets were still from the 70’s, the bathroom outdated but clean, an old refrigerator with rust marks, peeling paint off the walls and dirty ceiling tiles. The sofa was also stained and so filthy that we asked for extra sheets to cover it so we can sit on it. Even the concrete steps and walkways are stained! Their idea of daily maid service is to empty the garbage and replace the towels, that’s it nothing more. The pool was clean so I’ll give them credit for that and the sheets and towels were also clean only because they outsource the service. The entire property is need of a major overhaul. Definitely won’t be returning and would not recommend.

  • Stayed: August 2012, traveled with family
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2  Thank Beach4Us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
horizonmotorinn, General Manager at Horizon Motor Inn, responded to this reviewResponded September 10, 2012

Thank you for your feedback. We would certainly love to renovate every one of our rooms to a brand new level however this would increase prices and would hurt many hard working guests who stay with us year in and year out, however each year we make major improvements. We also have our carpets cleaned twice per year. New refrigerators, mattresses, toasters, microwaves, kitchen supplies, sofa beds, TV units, etc all have been replaced over the last 3 years. It is always a work in progress and just when you have a new item in all the rooms, one needs to be replaced again or something else takes priority. We pride ourselves on cleanliness and only wished that we could have heard this type of feedback while you stayed with us and maybe we could have made a change at that time rather than waiting for this forum which can be detrimental to those who don't realize that this is subjective. Thank you for your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2012

last year 2011 had the best time with the staff of horizon.They were very friendly, pleasant beds were comfortable ,a/c cold pool was clean and warm. Close to the boardwalk recommend this place to all my friends

  • Stayed: September 2011, traveled with family
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Thank BillF219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

My wife and I have been staying at the Horizon for the past 10 years. The owners, Jim and Kathy are great people. We are treated like family there. Our special requests are promptly taken care of. There is no hassle when arriving a little early or when checking out. This year, while checking out and saying good byes,, I forgot to return our keys -they will be mailed back tomorrow. We are hoping they won't be too angry with us! All kidding aside, you will enjoy your stay at the Horizon Motor Inn.

  • Stayed: August 2012, traveled with family
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Thank Leonard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horizon Motor Inn

Address: 401 E. 21st & Beach Block, P. O. Box 1167, North Wildwood, NJ 08260
Location: United States > New Jersey > Jersey Shore > Cape May County > North Wildwood
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in North Wildwood
#15 On the Beach Hotel in North Wildwood
Hotel Class:2.5 star — Horizon Motor Inn 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Brand new carpeting throughout in 2016! All beach block efficiency suites with kitchens and no streets to cross to the beach and boardwalk. Our rooms were all updated in 2013. The one bedroom units all have Two 32" flat-screen TVs and the two bedroom units all have 3 flat-screens. You'll love our ideal location in the Wildwoods, adjacent to the beach and boardwalk and a few short steps from the amusement piers and water parks. ... more   less 
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Also Known As:
Horizon Motor Hotel North Wildwood
Horizon Hotel North Wildwood

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