The Florentine has always had excellent service; the place is always very clean--even the deck chairs are wiped down twice a day. It is a great family friendly place with a lot of amenities.
However, they took their customer service up another notch this week after a violent storm trashed the pool area and blew off part of the roof. By the next morning the debris and the pool had been cleaned and there was a crew working on the roof! It hardly affected any of the guests (there was unfortunately some damage to cars from the debris). I could not have been more impressed with the organization!
Our room was very comfortable. It was a little stuffy when we first arrived but they fixed the problem immediately by replacing the air conditioner. We will definitely be back!More
- Free Wifi
- Free Parking