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“This hotel is fine for an evening or two.”

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DoubleTree by Hilton Hotel Newark Airport
Ranked #11 of 16 Hotels in Newark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“This hotel is fine for an evening or two.”
4 of 5 bubbles Reviewed March 26, 2014

We had our annual convention at this location. Its proximity to both the NJ Turnpike and Newark Airport cannot be beat. Hotel staff was friendly and responsive to our needs. Food at hotel was quite good, as was the service.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cristinat231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, March 28, 2014
Thank you very much for taking the time to review our hotel. I appreciate the details you outlined, especially those of the service you received and of our cuisine. It is our primary goal to exceed our guests expections each and every time. We value your business and look forward to being of service to you in the near future when traveling and trust you will select The DoubleTree by Hilton Newark Airport as your home away from home!
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1,359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (168)
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English first
rochester, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 26, 2014

We did not enjoy our stay at your hotel. Honestly, there are just too many bogus charges that we encountered. After paying the nightly rate of $147.95 we ran into a parking fee of $18 plus tax! After spending $148, just to spend the night, I cannot understand why I needed to pay more just to park my vehicle. The room was clean and the hotel layout is nice.. but I ran into another fee of almost $15 for WiFi use. And this charge was per device! Had I known of all these bogus charges I would have not stayed in this hotel. My family frequently travels to hockey games throughout the year so we are often staying in hotels. I'm not against staying in a Double-Tree again, even this specific one, but the charges should be drastically lowered.. if not totally dropped. Thank you for taking the time to read this.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, April 7, 2014
Thank you for your review of your recent stay, I respect your candor. We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments to our offerings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
252 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed March 22, 2014 via mobile

Stayed here one night after flying in to Newark. Shuttle service was good, check in was fine. Room was a decent size except that the bathroom was smaller than I would have liked. Overall, not bad though. My wife really liked the French onion soup at the restaurant. Breakfast was less than impressive, eggs looked dried out like they had been sitting there a while. Not terrible overall, just not as good as the breakfasts I have had at some other DoubleTree's. All told, I would still consider staying here if I need a place near Newark airport again.

Stayed March 2014, traveled as a couple
Helpful?
Thank Sunofthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, April 7, 2014
Thank you for taking the time to share your recent experience with us and other travelers. I am delighted to hear that you had a good time and you liked our services. I will be sure to share your kind thoughts with the rest of the team especially our Chef. He would be thrilled to know that he had such an impact on your restaurant experience. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
portland oregon, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 18, 2014

Your staff is excellent from the moment you check in until you leave. The rooms are clean and well-furnished and restaurants offer very decent good. I would consider the hotel excellent if it didn't hold so much extra money from my debit card for my stay and then refund it to me a couple days after I depart. That seems extreme and unnecessary.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, March 20, 2014
Thank you very much for taking the time to review our hotel. I appreciate the details you outlined, especially those of the staff members and the service they provided. It is our primary goal to exceed our guests expections each and every time. We value your business and look forward to being of service to you in the near future when traveling and trust you will select The DoubleTree by Hilton Newark Airport as your home away from home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, United States
1 review
4 of 5 bubbles Reviewed March 18, 2014

Our flight was cancelled out of Newark. We were told that there was a distressed passenger rate at this hotel. After calling 7 hotels - all with no rooms available, we came to Double Tree. There was NO distressedd passenger rate. Luckily the man working the check in was able to give us a slight discount.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rajani Didi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, March 19, 2014
Thank you very much for taking the time to review our hotel. I appreciate the details you outlined, especially that of the staff member who assisted you with a discounted rate due to your circumstance. It is our primary goal to exceed our guests expections each and every time. We value your business and look forward to being of service to you in the near future when traveling and trust you will select The DoubleTree by Hilton Newark Airport as your home away from home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 17, 2014

very clean,accessible & staff nice.room & bed good enough for 3 people.nice location & nice view of the room.you can see the swimming pool & the place under through the room window.staff very friendly

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 300maryannv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, March 19, 2014
Thank you very much for taking the time to write such a great review of our hotel! I appreciate all of the details you outlined, especially acknowledging the frienliness of our staff members. It is our primary goal to exceed our guests expections each and every time. We value your business and look forward to being of service to you in the near future when traveling and trust you will select The DoubleTree by Hilton Newark Airport as your home away from home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Rock, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 16, 2014

Great place to stay if you want to save some green and stay in Newark but take a train in to NYC. Take hotel shuttle (which runs 24/7) to station P4 at Newark Aiport. P4 station Airtram will take you to Newark Airport Rail Station. Then take that train straight to Penn Station. It was a cinch! <3 it!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Madi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, March 17, 2014
Thank you very much for taking the time to write such a great review of our hotel! I appreciate all of the details you outlined, especially those regarding our transportation services. It is our primary goal to exceed our guests expections each and every time. We value your business and look forward to being of service to you in the near future when traveling and trust you will select The DoubleTree by Hilton Newark Airport as your home away from home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Newark Airport

Property: DoubleTree by Hilton Hotel Newark Airport
Address: 128 Frontage Rd, Newark, NJ 07114-3721
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 16 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Official Description (provided by the hotel):
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton

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