I have found that when you book hotels through a third party website, the hotels give you the most crappiest room in the entire establishment. Case in point…my room here. Let’s start with the elevator. It took 20 minutes to reach our room. There was only one elevator working! The room we received was dirty, dirty, dirty. The sheets had suspect burn or dirt marks. There were hairs from other guests still in the bathroom. There was dried soap scum on the bathroom tile. There was caulking around the bathroom fixtures and drain. It looked as if they let a 10- year- old apprentice do the job. The sink had green scum around the handles and spout. There were huge, noticeable black spots on the rug. There wasn’t enough towels. The bed was unbearable. The first night we thought we were just exhausted, and that accounted for our back aches when we awakened. Night #2 we confirmed that it was the bed. Night #3 our cards to our filthy room were deactivated! Did they think that anyone would want to steal a stay in one of these grimy rooms? After a day of walking in Manhattan, this was the last thing I needed. I went to the manager with a vengeance! He changed our room happily with an “upgrade” to one with a view of the pool. This room was one level cleaner. There were a few differences: mouthwash was now available, there were two complimentary bottles of water near the ice bucket, we had a blanket on the bed, the black spots on the rug were fewer, and the mattress was a tad bit bearable. Is this the best that this hotel has to offer? Beware: If you want to park your car there you will pay $20./daily parking fee. No places to eat near the hotel, beside the Newark Airport. If you plan to take public transportation into the city, it will be very expensive to get there. ($12.50 per person one way via train; $6.50 per person with train/bus combo; see the concierge-they are very helpful). I will admit, the cookies are de-lish, and the staff is courteous.
- Official Description (provided by the hotel):
- With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more less
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- Also Known As:
- Sheraton Newark
- Sheraton Hotel Newark Nj
- Newark Sheraton