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“Not bad if you get an outside room!”

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DoubleTree by Hilton Hotel Newark Airport
Ranked #11 of 16 Hotels in Newark
Wheeling, West Virginia, United States
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Not bad if you get an outside room!”
Reviewed May 6, 2013 via mobile

The hotel itself is very nice. Wifi is fast and easy to connect to. The rooms are up to Hilton standards, and the beds are wonderful. The staff was very helpful and very nice. The only thing I didn't care for was the fact that the pool was in the lobby and half of the rooms have windows that face the inclosed pool area. So if there are a lot of loud people in the lobby good luck falling asleep. So if you stay here ask for a room that faces the parking lots.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dru H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, May 9, 2013
All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our TripAdvisor page after your recent stay at our hotel. The comments from our guests are very important to us. They let us know if we are achieving our goals in providing the type of service they've come to expect or occasionally on how we can improve upon our service. We realize that you have a choice in hotels when making your plans. Thank you for choosing our DoubleTree Hotel to be your home away from home and we look forward to being of service to you in the future.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Anchorage, United States
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 2, 2013

Great service by the hotel staff. Decent value for the price. They don't have a full on restaurant, but they do offer pub service in the bar (burgers, etc), and an excellent breakfast buffet in the Bistro. Renovation going on right now, so there are some areas to avoid, but overall an excellent facility.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Laurie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, May 17, 2013
All of us here at the DoubleTree By Hilton Newark Airport would like to thank you for writing on our tripadvisor page after your recent stay at our Hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. If you have any comments that you would like us know about, please feel free to contact us directly. We realize that you do have a choice of hotels and would like to thank you for choosing our DoubleTree to be your home away from home and hope you will continue to do so
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, United States
1 review
Reviewed April 29, 2013

A nice room though not as nice as other DoubleTrees I've experienced. Got the delicious, warm cookie. The amenities were nice and staff courteous and helpful. Good double-paned windows made for a quiet stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Felicidad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2013

overall experience eis good, except for the rooms that are dates , would need some upgrades .... door carpet..... washroom, althought all was clean and satisfactory , I believe that there are other Hilton hotels that offer better ( more updated facilitys)

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, May 2, 2013
Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 26, 2013

A nice hotel conveniently located near Newark Airport with free shuttle service to and from the airport. We only stayed for the night to be close to the airport for an early morning flight. Clean, good food in the bar for dinner. Nice staff.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Suellen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, May 9, 2013
All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our TripAdvisor page after your recent stay at our hotel. The comments from our guests are very important to us. They let us know if we are achieving our goals in providing the type of service they've come to expect or occasionally on how we can improve upon our service. We realize that you have a choice in hotels when making your plans. Thank you for choosing our DoubleTree Hotel to be your home away from home and we look forward to being of service to you in the future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 24, 2013

We used this hotel for the Park and Fly since we had an early flight out of Newark. I highly recommend this hotel. Easy check-in, room was spacious, hotel was beautiful, shuttle to and from AP was great, no waiting, driver very courteous, price was very reasonable, was the only hotel that offered leaving your car for up to 14 days. Next time we will check-in earlier to enjoy the amenities.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, May 9, 2013
All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our TripAdvisor page after your recent stay at our hotel. The comments from our guests are very important to us. They let us know if we are achieving our goals in providing the type of service they've come to expect or occasionally on how we can improve upon our service. We realize that you have a choice in hotels when making your plans. Thank you for choosing our DoubleTree Hotel to be your home away from home and we look forward to being of service to you in the future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2013

Airlines canceled the flight and book us at this hotel. Staff friendly. Had a room on the 1oth floor. Lobby area nice and clean. Room had that musky smell order. Beds average and bathroom good. Sleep fine since i was so tired. I don't think i found wash rags to bath with? View of window was not good since it was dirty, need cleaning. Made it difficult to take nice pictures from outside through windows. Room was a connecting room. Could hear sneezing next door when all was quiet. Housekeeping come knocking on door and open before you can answer back or get to the door.30 minutes later same thing again with housekeeping. Hard to say if I would recommend another stay. Depending on the cost.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sil76877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review, April 24, 2013
Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Dirty rooms are not typical at our hotel, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our rooms meet the highest housekeeping standards. Please give us a second chance if you visit our area in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Newark Airport

Property: DoubleTree by Hilton Hotel Newark Airport
Address: 128 Frontage Rd, Newark, NJ 07114-3721
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 16 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Official Description (provided by the hotel):
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton

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