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“Weekend get away”

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Wyndham Garden Newark Airport
Ranked #14 of 16 Hotels in Newark
Reviewed February 22, 2013

  • Stayed: February 2013, traveled as a couple
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Frank T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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1,302 - 1,308 of 1,886 reviews

Reviewed February 18, 2013

  • Stayed: February 2013, traveled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Matthew C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
managementewr, General Manager at Wyndham Garden Newark Airport, responded to this reviewResponded February 19, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 17, 2013

We stayed one night. We arrived at midnight, checked in OK and went to our room. When we opened the door, all we could feel is cold air. We checked the thermostat and it read 54 degrees. I immediately called and front desk and explained the room was freezing and asked if they had a room they could put us in that has the heat turned on. The lady a the front desk was rude and responded, "We are not responsible to turn the heat on in the rooms for our guests, it is your responsibility to do that." I could not believe the response I received. The room took over an hour to heat up. This was our first and last stay here.

  • Stayed: February 2013, traveled as a couple
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Thank Lisa_S237154976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managementewr, General Manager at Wyndham Garden Newark Airport, responded to this reviewResponded February 18, 2013

Dear Guest, thank you for your opinion and feedback. It is the hotel’s operating procedure to set the thermostats in the guestroom to heat and or air conditioning and to set it at an acceptable temperature. It is apparent that this was not done on you arrival, we do apologize for any inconvenience or mis-communication that may have occurred.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Phil G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
managementewr, General Manager at Wyndham Garden Newark Airport, responded to this reviewResponded February 18, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 13, 2013

Quoted different price than checkout. Tried to cancel online transaction. Saw charge come in on credit card anyway. Called hotel and cancelled reservation. They would not provide me a cancellation number, but said everything was fine. Charge was never credited back to card. Called hotel again and they called me a liar and said I never cancelled. Card company won't let me dispute charge because I have no cancellation number.

  • Stayed: November 2012, traveled on business
    • Value
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Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managementewr, General Manager at Wyndham Garden Newark Airport, responded to this reviewResponded February 18, 2013

Dear guest, thank you for your opinion. We do apologize for any mis-communication or confusion. As we explained to you, it is a standard operating procedure to give a confirmation number when you reserve and a cancellation number when you cancel. There is no benefit for our worldwide reservation team to not do so and to follow our standard procedures. As explained the reservation was not cancelled and carried a non-refundable advanced purchase. This is why your credit card company agreed with our position in this matter and closed the case. We again apologize and still extend our offer of a credit to be used at the hotel on your next possible stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank openallnight
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 6, 2013

About this hotel I just can say that it was a pleasant place to stay, for a quick trip! I went there for 3 days and the attention was good, 24hrs for anything you may want. Guys of the front desk were nice and also people from restaurant, were you can eat from seafood to a steak, breakfast to dinner up to 1am. There's also a snack bar were you can find ships hot coco salads or a sandwich 24hrs. My room was pretty nice, loved my bed, so confortable warm with a desk, water coffe or tea! And the most important thing is that it if just across the street of Newark Int Airport so you wound have to worry about getting up early to go to airport! Btw, it has a bus every 30mins going/coming to/from airport for free! I absolutely recommend this hotel!!

Stayed: February 2013, traveled on business
Thank anto1487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Newark Airport

Address: 550 550 Route 1 South, Newark, NJ 07114
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 16 Hotels in Newark
Price Range: $88 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Newark Airport 3*
Number of rooms: 349
Official Description (provided by the hotel):
Choose the Wyndham Garden Hotel Newark Airport Hotel for your next trip and enjoy the results of our $10 million renovation. Located directly across from Newark Liberty Int'l Airport, our convenient location is 15 miles from NYC, 5 minutes to Jersey Garden Outlet Mall, NJ Performing Arts Center, Downtown Newark, and 12 miles to Meadowlands/Giants Stadium. We offer 349 well appointed spacious guestrooms, 3 richly decorated suites and 10,000 square feet of meeting/banquet space. Enjoy our top-of-the-line services and amenities including a newly renovated state of the art fitness center, business center, complimentary 24 hour shuttle service, 24 hour grab and go and more. Treat yourself to accommodations at the Wyndham Garden Newark Airport Hotel where our staff consistently strives to make your stay as comfortable and pleasurable as possible. ... more   less 
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Also Known As:
Wyndham Newark
Newark Wyndham

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