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All reviews the concierge lounge next morning terminal c an early flight newark liberty international airport parking lot free shuttle runs every minutes rental car shuttle service fitness center air train business center new york city aviation lobby convenience
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Reviewed October 12, 2019

I was pleasantly surprised by this hotel. I stayed here because I had a flight out of Newark the next day. They picked me up from Newark airport and also dropped me off the next day. It was almost midnight when I check in so the guy at the front desk gave me complimentary late check out for an hour. I extended the late check out for 2 more hours. The room was very big and the bed was comfortable. I really can't say anything bad about this hotel as it more than exceeded my expectations.

Date of stay: July 2019
    • Value
    • Sleep Quality
    • Service
2  Thank wowisdah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TeamMarriott, Manager at Newark Liberty International Airport Marriott, responded to this reviewResponded October 13, 2019

Dear wowisdah,

We appreciate the fantastic review, and we thank you for choosing Newark Liberty International Airport Marriott. Your comments about our well-appointed accommodations and considerate service were a pleasure to read! Thanks for staying with us, and we hope to serve you again in the future.

Alaina C
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2019

The Marriott at Newark Airport is a great hotel to overnight before an early morning flight departure. The hotel is conveniently located on the airport grounds; only five to ten minutes from hotel to terminal front door. Marriott operates a free shuttle every 15 minutes 24 x 7. The rooms are clean and nicely appointed. The restaurant and bar are more than adequate. There is a good fitness room. The WiFi performed well. The staff were uniformly friendly and helpful. All things considered, we would positively return next time we are flying out of or through Newark.

Date of stay: October 2019
    • Location
    • Rooms
    • Service
1  Thank sweetolebill
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TeamMarriott, Manager at Newark Liberty International Airport Marriott, responded to this reviewResponded October 9, 2019

Dear sweetolebill,

Thank you for your glowing review of the Newark Liberty International Airport Marriott. We appreciate the kind remarks and are glad you loved our hotel. We understand the importance of details that make up a great stay and are happy knowing our well-kept accommodations, excellent staff, and great location on the airport grounds made your experience a memorable one. It is wonderful to know that you appreciated our on-site restaurant as well as our Gym and Wi-Fi service. We look forward to your return visit.

Alaina C
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2019

This Marriot hotel is right next to Newark International Airport. There is a free courtesy shuttle running every 15-20 minutes between the hotel and the airport. The rooms are super clean and nice. There is a restaurant across the check-in counter. The food at the restaurant is not bad at all with good variety as well. Hotel self-park parking is available with a gated lot that runs around the hotel property. Good insulation. I did not hear planes taking off or land. Highly recommended if you are picking up someone during awkward hours or if you have a flight leaving but you don't want to deal with the hassle of the traffic in the Newark and NYC area.

Date of stay: September 2019
1  Thank John P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TeamMarriott, Manager at Newark Liberty International Airport Marriott, responded to this reviewResponded October 9, 2019

Dear John P,

Thank you for the great review and your recommendation. We are delighted to know that you were able to reap the benefits of our excellent location on the grounds of Newark Airport and also relax in our updated, spotless rooms. We are also glad our complimentary shuttle worked out well for you and that you appreciated our two flexible dining options. It was our pleasure serving you at Newark Liberty International Airport Marriott, and we look forward to your return visit.

Alaina C
Executive Assistant

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Reviewed October 8, 2019

It is a really good location if you have to spend the night waiting for a connection. The room is clean, everything is in order. The maid changed the towels and bring me some ice. I asked for dinner and it took just 20 min.

Date of stay: September 2019
    • Value
    • Location
    • Service
1  Thank Ivette Cecilia R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TeamMarriott, Manager at Newark Liberty International Airport Marriott, responded to this reviewResponded October 11, 2019

Dear Ivette Cecilia R,

Thank you for choosing to stay at Newark Liberty International Airport Marriott. We understand the importance of details that make up a great stay and are happy knowing our spotless accommodations, exceptional service, and great location made your stay flawless. Thank you once more for being our guest, and we hope you will make us your home again.

Alaina C
Executive Assistant

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Reviewed October 5, 2019

It's nice, new, modern and very professional. The rooms are modern and adequate, not spacious. The iron and ironing board worked well. Nice TV. The bathroom is a bit of a tight fit compared to other Marriotts. The light in the bathroom was terrible, it cast heavy shadows on my face because of the offset sink, and bad location of the lighting. This made shaving cumbersome. There was a lot of door slamming noise easily heard in the rooms. One of the bathrooms in the Ballroom area flooded. It took 5 requests and 3 hours twenty minutes until someone finally came to address it or clean it.

The Concierge breakfast was good in the morning. They had a lot of food, and everything was well taken care of. My co worker walked in at 9:55 am(it closes at 10) and was told "we are almost closed." She felt insulted, no personal service or empathy.

The restaurant was energetic and a very nice place to have a meal. They had a lot of TV's and a good variety of seating options, from high top tables to comfy couches. Great place to unwind and chat with friends or associates.

Date of stay: October 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Urbane_Traveler_Bob
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TeamMarriott, Executive Assistant at Newark Liberty International Airport Marriott, responded to this reviewResponded October 6, 2019

Dear X6881ZPbobs,

Thank you for staying with us and posting a review of your experience. We are pleased that you thought our hotel was modern and professional and you enjoyed our energetic restaurant. Nevertheless, we are disappointed to read that the bathroom size and lightning were not to your liking and our staff was unresponsive and lacked empathy.

Please accept our apologies for not living up to the high standards that we hold ourselves to and for not meeting your expectations. What you describe is not our norm nor is it acceptable. Be assured that our leadership team will analyze the concerns that you have brought forth and take any needed corrective action. Please know that we are committed to providing each guest with a high-quality experience and we look forward to having another chance to provide you with the exceptional service and accommodations you should receive every time you stay with us.

Alaina C
Executive Assistant

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