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“Not likely to come back” 2 of 5 stars
Review of Hilton Newark Penn Station

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Hilton Newark Penn Station
3.5 of 5 Hotel   |   Gateway Center - Raymond Blvd, Newark, NJ 07102   |  
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Ranked #4 of 16 Hotels in Newark
Tel Aviv, Israel
Level Contributor
70 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Not likely to come back”
2 of 5 stars Reviewed November 27, 2012

Stayed here for meetings in the area, because of the Newark location. This is not a property I am going to come back to, unless all other options are sold out. Service is reasonable, but no one goes out of their way to please you, for example, small perks like a bottle of water to Hilton Honors guests are not given here. But the worst is not that they don't give you the small things, but the bigger things that you don't get. The small gym has two treadmill, out of which one doesn't work and on one of the two stepper machines the screen didn't work, so my workout went south waiting in line. Every time you access the parking lot you have to wait in line at the front desk to get your ticket validated, so if you drive in and out, you'll find yourself standing in line most of the day.
I'm a frequent Hilton guest, with silver status, but this stay has made me start thinking that I should broaden my horizons to other chains.

Room Tip: Look for another hotel
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,216 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
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Seattle, Washington
Level Contributor
319 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed November 26, 2012

Great location for this hotel. The staff is very welcoming and helpful however the rooms are getting to be a bit run down. In need of a remodel... but still nice! There was no luggage rack etc in my room which was a bummer and the rooms are not very soundproof. This hotel has a lot of traffic and parties going on it seems like. Tunnel connects you to the train into the city, which makes shopping very easy, and the hotel is a way better value then staying in Manhattan.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jarod M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed November 25, 2012

The Hilton is a lower standard hotel. It is old and dirty. In the floors and in the rooms there is additionally a bad smell. At night it is very loud because it is directly situated at a very large street.
There is only one benefit: you can easily access New York using the train that starts at Penn Station.
But is you have another choice, don't go there.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank kerhol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 20, 2012

I stayed at the Hilton, Newark, NJ right after Hurricane Sandy. However, I was fortunate enough to be there for a joyous occasion- a wedding. The accommodations were nice, but nothing special. I didn't get the door held for me (one of my favorite hotel perks that make me feel special). I was also utterly surprised (especially after the storm) that the Hilton charged for internet service in their rooms. I thought that they would have waived that fee, knowing how many people were displaced due to the storm. You also HAD to pay the $22/day parking rate. When I got to my hotel, there were some amenities missing in the bathroom and I had to find a maid in the hall to stock up. I just think there were some little touches that were lacking- the hotel did not go out of their way for me. I mean, it's the Hilton, I was expecting perfection. Doubtful that I will stay there again.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank penelope_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 12, 2012

I've stayed at many hotels so I know what to expect. First off the price is way too much for what you get. We were charged 160 + tax for one night. For that price I expect a pool and hot tub and access to a nice neighborhood with a lot of nice places to eat. I also expect an internet or wifi connection to be included with the price. We had none of this. There was a tunnel with nice stores and some places to eat, but on a mid Saturday afternoon everything was closed except the hotel's bar and Subway. We ended up eating at a nearby Dinasaur BBQ which was ok, but it was really the only other choice we found (except for fast food at the train station).
The hotel wanted an additional 12.95 per night for wifi service. Someone is making a lot of profit on that (AT&T or the hotel).
Taxes on the room was a crazy 20 dollars thanks to NJ and Federal taxes. Could have stayed in downtown NYC for not much more and had all the amenities including excellent location.
Someone left a pair of socks by the hair dryer in the bathroom. View was terrible. Curtains wouldn't close to keep the early morning light out. There was a vent, but no working fan in the bathroom. Remote control had visible scum on it between the buttons. Beds were nice and comfortable and TV was nice. Heard police sirens twice. Not sure how common that is.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jeffrey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 8, 2012

We arrived from a cruise ship two days after Hurricane Sandy went through. Thank goodness we had reservations here, staying for 3 nights. Great value, economical, and right across the street from Newark Penn train station. We took the train into NY city each day for only $5. Bell hops were great, storing our luggage securely until it was time to check in. Desk staff were always courteous and helpful. We used the lobby computer to print our boarding passes, free of charge. The only hiccup was at the hotel cafe, where they dropped our entire breakfast on the floor and took another 20 minutes to cook it again, rather than offering us the buffet instead. In the evening however, the appetizers and cocktails were a great way to end the day, and the evening wait staff was super. Street noise was at a minimum, with well insulated rooms even though we faced the street. We will definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank JOHN V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed November 6, 2012

My g/f and I were staying at the Hilton during the aftermath of Hurricane Sandy here in New Jersey. It was VERY difficult to find hotel rooms since thousands of people had no power. We stayed at the Hilton last Wednesday and Thursday. (Oct. 31 and Nov. 1) The hotel was very nice. But I especially want to compliment the staff and management. They extended our stay under particularly trying circumstances...when EVERYONE was desperate to find a place to stay. I appreciated VERY much the effort the hotel staff made for us. I live very close to this hotel...about an hour away. So, it's likely I won't be staying there again. But, if there ever is a need to stay in a hotel near me...I would DEFINITELY come back to this Hilton.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SKCYCLES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Newark Penn Station

Property: Hilton Newark Penn Station
Address: Gateway Center - Raymond Blvd, Newark, NJ 07102
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Newark
#4 Family Hotel in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Newark Penn Station 3.5*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, TripOnline SA, Odigeo, getaroom.com and Orbitz so you can book your Hilton Newark Penn Station reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Newark Penn Station Hotel Newark
Hilton Hotel Newark
Hilton Penn Station Newark
Newark Hilton

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