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“Newark Airport (yuk) free breakfast and comfortable room (yeah)”

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SpringHill Suites Newark Liberty International Airport
Ranked #5 of 16 Hotels in Newark
Reviewed August 5, 2014

Let's be clear - it's by Newark Airport so the location is what it is. There is a free shuttle, free breakfast, and a good night sleep. The bed and pillows were great - neither too soft. The breakfast is -eh-. Powdered eggs, hard croissants ... Stick with the fruit if they have any. Room are clean and comfortable which is the most important thing you need at this property.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 150hotelnightsayear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 - 437 of 895 reviews

Reviewed August 5, 2014

We spent at least 35 minutes trying to get to this hotel. When we finally checked in I told the desk person to give us directions to the Airport. She said, "I always tell people it's easy to leave, it's just hard to get here." So obviously, I was not the only one lost trying to get there.
The room was clean and pleasant. We were really hungry with no desire to hit the road to find a restaurant --- none close by at all. We opted to by two Ramen noodle soups and microwaved them in our room. Not great. Breakfast was fine in the AM. Price average for the stay. Super close to the airport (not that easy to get to as they had several entry lanes to the car rental return area closed). Would I stay there again? no.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Jacqueline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolt B, Director of Sales at SpringHill Suites Newark Liberty International Airport, responded to this reviewResponded August 6, 2014

Dear Jaqueline T,
Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty.
Thank you for making note of our proximity to Newark Liberty International Airport.
Due to our location, we work diligently with the Department of Transport to ensure proper signage is always visible to guests to guide them to the hotel. Upon request we also provide menus to local restaurants that deliver to the hotel.
I apologize sincerely for any inconvenience created by the issues that you encountered.

Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites, Newark Liberty.
Regards,
SHSDOS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2014

We were going on a trip of 2 weeks and found this place online. We were able to find this place online and it was one of the few that you could leave your car at for 2 weeks and no have to pay a daily extra rate. The room was average and unfortunately, because we had an early flight, could not take advantage of the free breakfast. It would have been nice to have coffee available all the time. When we returned we went to P4 to pick up the shuttle. As stated by another reviewer, the shuttle is supposed to come at 15 and 45 minutes after the hour. We waited around 30 minutes and must have just missed an earlier one. Several other hotel shuttles were there waiting for people. Ours arrived, picked up a bus load of passangers and left. Glad we made this one since it was already 1:45 AM.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank sweetsue13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolt B, Director of Sales at SpringHill Suites Newark Liberty International Airport, responded to this reviewResponded August 5, 2014

Dear sweetsue13,
Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty. Thank you for making note of our convenient Park & Fly package.
Please let us know the next time you stay with us if you will not be able to take advantage of our complimentary Breakfast and we will be more than happy to provide a Breakfast to Go bag for your convenience.
Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites, Newark Liberty.
Regards,
SHSDOS.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2014

Stayed here before a morning flight. We asked for a quiet room, but got one with noisy aircon/Ventilation. We asked for a room change, but was then placed next to an ice machine making sudden loud noises - Not nice when sleeping in before a long flight! The front desk was very helpful, and we received yet a new room: finally it was quiet! We did not hear any noise from planes.
Driving to the suits is not an easy task: Please pay close attention to the managers instructions and be prepared for difficult last minutes before reaching it: or you will get lost.

  • Stayed: June 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank carlhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

We stayed here the night before our early morning flights. THeir park and fly package is convenient and more affordable than parking in the economy lot. The room was average and served the purpose. Check your credit card statement because they charged me twice for parking (they corrected it promptly after bringing it to their attention).

  • Stayed: June 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Tom A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

We had an early flight so we called the night prior and got a pretty good deal: 1 night stay and 11 nights of parking. The room is very plain and old but clean. The front desk person was nice (though upon return to get our car, there was a huge line with only 1 front desk person---so I had to wait a while to get my car back). Complimentary breakfast was pretty good. The thing that I didn't like was I was told we just call for the shuttle when we would return. However, upon return last night, I was told the shuttle comes 15 and 45 min after the hour. I took the airtrain to P4 at 9:00pm and waited until 9:20 for the shuttle, though there were many other shuttles to other hotels there. I got to my car about 9:50pm. My brother on the other hand parked at something called Spot, and he was out by 9:05. I guess you win a little and lose a little.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mikolt B, Director of Sales at SpringHill Suites Newark Liberty International Airport, responded to this reviewResponded July 30, 2014

Dear Dr. Hong,

Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty. Thank you for making note of our convenient Park&Fly package and complimentary Breakfast.
I apologize that you were not given the correct information regarding our shuttle, which does in fact run on a schedule for our guests convenience. I apologize sincerely for any inconvenience created by the issues that you encountered. I can understand how frustrating it must have been.
Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites, Newark Liberty.
Regards,
SHSDOS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014 via mobile

Clean and spacious rooms. Enjoyed having Paul Mitchell toiletries. We had a nice coffee bar in our room. Welcoming front desk staff. Shuttle drivers were always happy and cheerful as well as helpful with planning transportation back and forth to New York city. Free breakfast buffet was tasty.

Stayed: December 2013, traveled with family
1  Thank Teresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Newark Liberty International Airport

Address: 652 US Highway 1 and 9, Newark, NJ 07114-2303
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Newark
#4 Romantic Hotel in Newark
#5 Business Hotel in Newark
Price Range: $99 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Newark Liberty International Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Travelers looking for Newark Airport hotels that are convenient, comfortable, and enjoyable choose SpringHill Suites by Marriott Newark Liberty International Airport. Our Newark International Airport hotel's accommodations and public spaces are thoughtfully appointed with a range of useful and beautiful amenities. We are an all-suite hotel that provides everything a business or leisure traveler needs for a pleasant stay in Newark, including spacious accommodations with free Wi-Fi, a flat-screen TV, a sofa bed, plush bedding, and a kitchenette. Our hotel's extra perks include a free daily breakfast buffet, a complimentary airport shuttle, and an indoor heated pool. Our location as a Newark International Airport hotel is ideal. We sit close to the airport, Prudential Center, NYC attractions, and Cape Liberty Cruise Port. ... more   less 
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Also Known As:
Springhill Suites Newark Liberty International Airport Hotel Newark
Newark Springhill Suites

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