Best customer service we have ever come across. We left something very valuable in our room during our stay on March 18, 2013, and the Lost and Found office kept it until we called to provide our mailing information. We like to especially thank Anna from Lost and found office for keeping the lost item for us. We have stayed in other hotels where we never got back an item we left behind. Honesty and integrity is what this hotel offers. This is above and beyond the customer service they provide. We wish other hotels have this kind of service. We will certainly stay here again in the near future.
Thank you to Anna and the hotel staff. Please extend our gratitude to all.
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- Also Known As:
- Springhill Suites Newark Liberty International Airport Hotel Newark
- Newark Springhill Suites