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“Now that's customer service”
Review of Balducci's

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Ranked #138 of 585 Restaurants in Newark
Cuisines: American
Restaurant details
Bethlehem, Pennsylvania
Level 4 Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Now that's customer service”
Reviewed September 4, 2013

Whenever I take a red eye to Europe I pack a peanut butter and jelly sandwich to eat after I arrive at my destination. This allows me to take a sleeping pill and try to sleep through the flight. It also helps with jet lag. Today I forgot my sandwich so I stopped in at Balducci's to see what I could find. Nothing they had on display seemed like it would last through the 9 hour flight. When the attendant saw me considering he asked if he could help so I asked if they had peanut butter and jelly. He looked and found they were sold out. I was obviously disappointed and he told me to wait a minute, went in the back to get what he needed and made me a fresh peanut butter and jelly sandwich. I don't expect this kind of service at the airport and I'll remember this every time I'm flying out of terminal C.

  • Visited September 2013
    • Value
    • Service
1 Thank mmM0M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
Date | Rating
  • English first
  • Any
English first

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