We had a 8-9 hour layover at the Newark Airport. We (family of 4) booked this hotel because there was a BW promotion for multiple stays during a specific timeframe. We paid $155 USD total.
First, at the airport there was a broken conveyor belt which delayed us retrieving our luggage (for some reason, we were unable to check out bags all the way through). We were exhausted and quite irritable, so it may be that things that I noticed were not nearly as big of a deal as they seemed to me at the time! At Newark Airport, we had to get on a train to P4, get out, call the shuttle using the courtesy phone. We did this. When we called, the desk said the shuttle would be there in 2 mins. We went outside and waited at least 20 mins. I called back to the BW desk and the guy told me that the shuttle was there and that he had just checked in 2 people from P4. I can read and I was very carefully checking the hotel name on each shuttle. The Best Western Shuttle had not been there since we were standing out there (my best guess is that the shuttle had just left before we got out there).
The shuttle driver drove extremely fast. I was okay with it, because we wanted to get to sleep!
We arrived in the lobby and checked in. Check in was quick and efficient. My family headed up to the room and I stayed back to get a bottle of water from the only vending machine in the building. I put my $2 in the machine and nothing happened. I asked at the front desk if I could get my $2 back and he made a call to someone who then came out with three bottles of water for me. I was grateful, but it was the only vending machine..and it was clearly broken.
When I got to our floor (it as an upper level floor...3rd..5th..? It was late, I can't remember), it smelled like marijuana. Again, I wanted to sleep, so I just headed to my room and ignored it.
The room was nice. Jacuzzi tub in room, shower/tub in bathroom. The Jacuzzi tub was positioned in a way that it was impossible to turn it on unless you were in it. I'm sure this is great for adults, but my daughter wanted to have a quick tub before heading to sleep, and I had to spider along the edge to turn it on. You should have been there, it was entertaining.
During check-in, we scheduled our shuttle for 6am. We got up, grabbed a cup of juice at the very limited continental breakfast and got on the shuttle.
Overall, this was an okay hotel. I wouldn't recommend it for those looking for something classy or full service. Value for the money was not good, but it was good enough to sleep at. Room were fairly clean.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN PLUS Newark Airport West!Stay at this conveniently located Newark hotel and enjoy full-service amenities and easy access to New York City!The BEST WESTERN PLUS Newark Airport West offers travelers the conveniences and services of any full-service hotel without inflated nightly rates normally found in the New York area. Unique hotel amenities include a daily complimentary hot buffet breakfast, and an exercise facility. A convenient 24-hour business center and a 24-hour snack shop are located on-site, perfect for travelers arriving and departing at irregular hours. A recently renovated, on-site cocktail lounge offers a wide array of spirits and allows weary travelers to unwind.Accommodation amenities include an in-room microwave, refrigerator and an iron/ironing board. The BEST WESTERN PLUS Newark Airport West also offers same day dry cleaning service.A complimentary shuttle service is available for guests to Newark International Airport. Hotel guests can also take advantage of a daily shuttle to the Jersey Garden Outlet Mall and Penn Station-offering easy access to the sights and attractions of New York City. Shuttle service is also available to the Cape Liberty Cruise Port, located in nearby Bayonne. A nominal fee is charged for Mall, Cruise Port and off peak Penn Station trips. ... more less
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- Also Known As:
- Best Western Plus Newark Airport West Hotel Newark
- Best Western Newark
- Newark Best Western