After a long flight, we just wanted to get to our hotel. Got to customs at Newark international airport at the time as five other flights and stood in a queue for over 90 minutes. We picked up our luggage and headed to P4 to wait on our pickup. There are 4 courtesy phones available to contact your hotel, along with some kind airport gentlemen offering their services too, easily identifiable with their red coats on. I called the hotel and was informed that the bus would be 10-15 minutes. After watching several of the same buses turn up 3 or 4 times I called the hotel back after 30 minutes. I was told he was just around the corner, to which he was. I spoke with the driver about the delay and he told us that he was helping a friend start their car. I admired his honesty but after been on the go for some 19 hours it wasn't what I wanted to here. The journey was less than five minutes to the hotel and check in was very easy. We went straight to bed and didn't here any aircraft considering we were only 5 minutes from the airport or people talking through the walls or in the hallway.
We were staying at best western for two nights. we were going on a cruise for 10 days and returning to the hotel for one night after the cruise. The room 412 was every thing we needed, large and spacious and spotlessly clean. Wifi in the room is great and super fast. I requested a room on a high floor away from the elevators and ice machines and that's what we got.
The next day we used the hotel shuttle to Newark penn station to get into NYC. This is a free service and took 15 mins due to traffic but the return journey that evening it only took 10 mins. The train ride into NYC is 15 mins long and costs a whopping $10 return. There is a free pick up from the train station on the hour up to 11pm. What a great service.
When I booked the shuttle for penn station I explained that we were going to cape liberty to cruise from New Jersey the next day. Pedro on reception explained that it's a $30 charge each way, he told me that if I changed my hotel tariff for our second night here to the stay and cruise deal I would save $30. I was very impressed with Pedro's service and knowledge of how to travel into NYC etc.
We didn't have time for dinner in the restaurant but we did have drinks tonight and the girl in the bar was very friendly and drinks were served immediately with a smile. Still here and leave in the morning and cannot fault the service or the people in this hotel. It's literally 5 minutes from the airport. If you want 5 star luxury then pay 5 star prices. Some of the comments on here are bordering on disgraceful, particularly from American guests.
The free shuttle service is great, it goes to the train station, the airport, the cruise port and the jersey mall, what more could you ask for. I even heard the reception girl tell another guest that the shuttle would take him to a liquor store and back. Now that's service.
The best western in my opinion is more of a more homely family friendly type hotel that I would return to again and again.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN PLUS Newark Airport West!Stay at this conveniently located Newark hotel and enjoy full-service amenities and easy access to New York City!The BEST WESTERN PLUS Newark Airport West offers travelers the conveniences and services of any full-service hotel without inflated nightly rates normally found in the New York area. Unique hotel amenities include a daily complimentary hot buffet breakfast, and an exercise facility. A convenient 24-hour business center and a 24-hour snack shop are located on-site, perfect for travelers arriving and departing at irregular hours. A recently renovated, on-site cocktail lounge offers a wide array of spirits and allows weary travelers to unwind.Accommodation amenities include an in-room microwave, refrigerator and an iron/ironing board. The BEST WESTERN PLUS Newark Airport West also offers same day dry cleaning service.A complimentary shuttle service is available for guests to Newark International Airport. Hotel guests can also take advantage of a daily shuttle to the Jersey Garden Outlet Mall and Penn Station-offering easy access to the sights and attractions of New York City. Shuttle service is also available to the Cape Liberty Cruise Port, located in nearby Bayonne. A nominal fee is charged for Mall, Cruise Port and off peak Penn Station trips. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Ctrip TA, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, Evoline ltd, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Plus Newark Airport West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus Newark Airport West Hotel Newark
- Best Western Newark
- Newark Best Western