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“Perfect place to stay”

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Best Western Plus Newark Airport West
Ranked #5 of 16 Hotels in Newark
Inverclyde, Scotland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Perfect place to stay”
Reviewed March 10, 2014 via mobile

After a long flight, we just wanted to get to our hotel. Got to customs at Newark international airport at the time as five other flights and stood in a queue for over 90 minutes. We picked up our luggage and headed to P4 to wait on our pickup. There are 4 courtesy phones available to contact your hotel, along with some kind airport gentlemen offering their services too, easily identifiable with their red coats on. I called the hotel and was informed that the bus would be 10-15 minutes. After watching several of the same buses turn up 3 or 4 times I called the hotel back after 30 minutes. I was told he was just around the corner, to which he was. I spoke with the driver about the delay and he told us that he was helping a friend start their car. I admired his honesty but after been on the go for some 19 hours it wasn't what I wanted to here. The journey was less than five minutes to the hotel and check in was very easy. We went straight to bed and didn't here any aircraft considering we were only 5 minutes from the airport or people talking through the walls or in the hallway.

We were staying at best western for two nights. we were going on a cruise for 10 days and returning to the hotel for one night after the cruise. The room 412 was every thing we needed, large and spacious and spotlessly clean. Wifi in the room is great and super fast. I requested a room on a high floor away from the elevators and ice machines and that's what we got.

The next day we used the hotel shuttle to Newark penn station to get into NYC. This is a free service and took 15 mins due to traffic but the return journey that evening it only took 10 mins. The train ride into NYC is 15 mins long and costs a whopping $10 return. There is a free pick up from the train station on the hour up to 11pm. What a great service.

When I booked the shuttle for penn station I explained that we were going to cape liberty to cruise from New Jersey the next day. Pedro on reception explained that it's a $30 charge each way, he told me that if I changed my hotel tariff for our second night here to the stay and cruise deal I would save $30. I was very impressed with Pedro's service and knowledge of how to travel into NYC etc.

We didn't have time for dinner in the restaurant but we did have drinks tonight and the girl in the bar was very friendly and drinks were served immediately with a smile. Still here and leave in the morning and cannot fault the service or the people in this hotel. It's literally 5 minutes from the airport. If you want 5 star luxury then pay 5 star prices. Some of the comments on here are bordering on disgraceful, particularly from American guests.

The free shuttle service is great, it goes to the train station, the airport, the cruise port and the jersey mall, what more could you ask for. I even heard the reception girl tell another guest that the shuttle would take him to a liquor store and back. Now that's service.

The best western in my opinion is more of a more homely family friendly type hotel that I would return to again and again.

Stayed March 2014, traveled as a couple
Helpful?
Thank Devol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Location
  • Rooms
  • Service
  • Value
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Salem NJ
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 6, 2014 via mobile

Stayed one nite and left our car for 10 days. Shuttle was fast picking us up and taking us right to our car. Good value for the room and parking package. Very close to airport but very congested and we were glad we didn't have to navigate the area.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank JerseySure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 1, 2014

stayed there for one night ,bed was comfy and room had a new tv , microwave and fridge .room was clean and quite large .the transport took alittle time but more to do with weather and traffic.had dinner there at night with my son including drinks cost $33 only problem $20 missing when I paid for it so handed over another $20 wonder if this has happened to anyone else or just a genuine misplaced. breakfast was ok, friends found a cockroach in there bathroom and got moved to another room.

Room Tip: keep away from the lifts and stairwell as it could be noisy .and take care when paying at bar and fo...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martingardner12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corning, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 26, 2014 via mobile

Stayed here on a Park &Stay package. Food service took a long time to get what was not very good meals. The rooms were just OK. The biggest issue was the ride to and from the airport. The ride to the airport was late. On the way back, the van broke down. The GM took a long time to pick me up from the broken down van, even though he said he was coming right away. AVOID.

Stayed February 2014, traveled with family
Helpful?
3 Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 23, 2014

Person next to us had music playing loudly until 3:30AM in the morning. After 5-6 calls to the front desk the music was finally turned down and the tv they were watching could be heard from our room but was quieter. Front desk staff insisted that there was no one in the room but we could hear everything from our room and the hallway. Terrible Service.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Kevin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loudon, Tennessee
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 22, 2014

I returned on business to the area and gave this hotel a second chance since I had a generous discount to compensate for the uncomfortable stay I had previously , alas this stay was no different, the noise is something one cant entertain when a good nights sleep is in order to refresh for the next days business, another inconvenience is that breakfast doesn't start till 7 a.m. A working coffee and maybe some Danish or rolls could be offered for those of us that are required to be out on the road before 7 a.m.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sandra3pa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops, Canada
Level Contributor
203 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed February 21, 2014

Stayed at the BW Plus Newark Airport West for one night for just a few hours of sleep for a quick layover. We had booked over a week in advance but due to being busy when we got there they were unable to give us our king-size bed that we had booked, but we still got a room but with two queen beds. Not the end of the world but a little disappointing when we booked so far in advance. They have free shuttle service and its close by the airport so very convenient when you have to fly. The hotel itself is just average but comfortable. The breakfast was really lacking though. It was the traditional free continental breakfast with beverages which were fine and the fruit offered were oranges and apples and then muffins but they were dry as straw.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Newark Airport West

Property: Best Western Plus Newark Airport West
Address: 101 International Way, Newark, NJ 07114-2314 (Formerly BEST WESTERN Plus Newark Airport West)
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 16 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Newark Airport West 3*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to BEST WESTERN PLUS Newark Airport West!Stay at this conveniently located Newark hotel and enjoy full-service amenities and easy access to New York City!The BEST WESTERN PLUS Newark Airport West offers travelers the conveniences and services of any full-service hotel without inflated nightly rates normally found in the New York area. Unique hotel amenities include a daily complimentary hot buffet breakfast, and an exercise facility. A convenient 24-hour business center and a 24-hour snack shop are located on-site, perfect for travelers arriving and departing at irregular hours. A recently renovated, on-site cocktail lounge offers a wide array of spirits and allows weary travelers to unwind.Accommodation amenities include an in-room microwave, refrigerator and an iron/ironing board. The BEST WESTERN PLUS Newark Airport West also offers same day dry cleaning service.A complimentary shuttle service is available for guests to Newark International Airport. Hotel guests can also take advantage of a daily shuttle to the Jersey Garden Outlet Mall and Penn Station-offering easy access to the sights and attractions of New York City. Shuttle service is also available to the Cape Liberty Cruise Port, located in nearby Bayonne. A nominal fee is charged for Mall, Cruise Port and off peak Penn Station trips. ... more   less 
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Also Known As:
Best Western Plus Newark Airport West Hotel Newark
Best Western Newark
Newark Best Western

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