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All reviews tops diner new york city room was clean decent breakfast a wonderful stay free breakfast broad street nice hotel penn station would stay here again convenient location into nyc highway train uber cruise path
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Reviewed November 6, 2018

The staff are really nice and the rooms are reasonably sized and clean. I stay here often just to get away for the weekend. Location close to one of the best diners in NJ. Complimentary breakfast is average but free none the less.

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Neemie5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded November 7, 2018

Dear Neemie5,

Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We are happy you liked our facility,amenities our staff service, standards of our housekeeping services and you enjoyed our breakfast.
We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2018 via mobile

We opted to stay in NJ for our visit to Manhattan. Not sure this is the best last cation but it was reasonably priced given other options.

The area is not good as other reviews have indicated. In fact I was put off by the area and concerned because of complaints of car break ins. For that reason we left nothing in the car and visible and had no problems.

I was cranky when we checked in and the fact that they made me do the check in (rather than my wife) because I made the reservation didn’t help. Even though I was surly the checkin clerk was courteous and professional.

The room was very nice and large. This made it an oasis from the urban bedlam that we dealt with on our trip into NYC each day.

The breakfast actually had hot items that varied each day and were well taken care of a lady who restocked, cleaned up and in general get the place appealing.

We used Uber to get to NJ Penn station that gave you two options for getting into the city. The “Path” was $2.75 and you could use and NY transit pass or card. This took you to the WTC and everything in lower Manhattan. The other option was NJ Transit which was $5.50 which dropped you at NY’s Penn station in Midtown.

One of our Uber drivers said Jersey City was a better option but hotels were more expensive. Uber to NJ station ranged from $7 to $9.

This place worked for us and in the end was a pleasant stay.

Date of stay: October 2018
Trip type: Traveled as a couple
2  Thank gilladj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded October 30, 2018

Dear gilladj,

Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We are happy you liked our facility,amenities our staff service, standards of our housekeeping services and you enjoyed our breakfast.
We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2018

We stayed here before an early morning flight. It was a very pleasant stay. The front desk staff was helpful in almost every other way. The area looks a little scary, but other than being slightly industrial I'm not sure why. We had an issue with really, really bad TV reception. The front desk claimed that it was because it was a rainy night and they used DirectTV. If you know how DirectTV works that makes no scientific sense. I expect better when staying at a property like this one. Also the clock in the room was not set anywhere close to the correct time. I know a minor thing, but how is that not a function of housekeeping to make sure that things like that are correct. Overall, I would stay here again.

Date of stay: October 2018
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank sportsinfoguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded October 30, 2018

Dear sportinfoguy,

Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We are happy you liked our facility,amenities and our service standards.
We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2018 via mobile

I had a wonderful stay in this hotel. Staff were very friendly and accommodating along with the manager. My room was super clean and comfortable despite it being on a highway. Many varieties during their breakfast which was exceptional. All in all this hotel is sure a diamond in the rough even when you look at the location.

Date of stay: October 2018
Trip type: Traveled solo
Thank cookie0116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded October 29, 2018

Dear Cookie0116,

Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We are happy you liked our facility,amenities our staff service, standards of our housekeeping services and you enjoyed our breakfast.
We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2018 via mobile

I am a diamond member with choice hotels and have stayed over a hundred nights in hotels this year. The room and hotel were very clean. The breakfast area was well maintained throughout the morning and the staff very helpful in choosing a restaurant. The location of the hotel is not in the most desirable of areas but I’m here on business, not to sightsee. This hotel is in my top five favorites.

Date of stay: October 2018
Trip type: Traveled on business
1  Thank 599jond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded October 22, 2018

Dear Jon,

Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We are happy you liked our facility and the amenities offered by our establishment.
We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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