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“Great Stay”

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Comfort Suites Newark
Ranked #13 of 16 Hotels in Newark
Mason, Ohio
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Stay”
Reviewed July 8, 2013

I stayed on business a few weeks ago and enjoyed my stay. The desk staff were professional and helpful.

I had a billing issue from a mistaken reservation that resulted in a charge on my credit card for a missed stay. Once I discussed this with the General Manager, Ash, he kindly credited my credit card for the missed stay. Now that is great customer relations.

I will stay here for all of my visits to the Newark area

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juanisback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review, July 10, 2013
Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accomodations the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
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English first
Niagara Falls, New York
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 2, 2013

I had to attend a quick business meeting. I booked this hotel through 3rd party website. Buy I ended-up paying more, than the walk-in price for the hotel.
Everything was at its best. And on top, the bus service, although expensive, but very convenient, between Newark and NYC.

Readers, you will certainly like this hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FallsViewNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review, July 5, 2013
Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accomodations the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 30, 2013

This is a basic hotel, our room was clean and spacious. The area around hotel not great, hardly anything around to walk too. We walked the 1.4 miles to Penn station to get into NYC on the Path train. That was fine but on the way back, it was late at night and the area is full of homeless men. We turned around and had to take a taxi to hotel which cost $15! Breakfast is decent, eggs, cereals, bagels/toast etc.... We slept in on the last day and missed breakfast, we asked if we could get a bagel for the kids and the lady working the area was extremely kind. She gave us whatever was left over and it was very good of her to do that!! I wish I had asked her name, as she went out of her way to help us. The front desk staff also very helpful. We figured out that driving our car to the Harrison Path stop was a much better idea. Street parking was easy around that station and free. We then hopped on the Path into the city. The Penn station area only had parking garages and were pricey.
While in Newark, don't forget to visit the Newark Museum which was $3 for adults and $1 kids. The kids enjoyed it very much! The Sacred Heart cathedral is also amazing to visit. It rivals any gothic European cathedral. Also, we loved the Ironbound area in Newark, great food, at great prices and it feels as you are in Portugal/Brazil. Great area! Of course, its only 30 min. on Path into nyc so we did all the sites there too! We spent 4 nights at this hotel and we will definitely come back and stay here.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracy o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review, July 2, 2013
Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our staff service and hot breakfast . We hope we are able to provide you with the same great accomodations the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Level Contributor
414 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed June 17, 2013

Concur with the last several reviewers in that the hotel is actually pretty decent and very convenient to PATH Trains into New York and to the Jersey Turnpike. The room was large and fairly nice. Wireless was far from robust, however. Front desk was helpful and had a quick check in. The hotel is not near any restaurants that most people would frequent or even a classic Jersey diner and the hotel kind of stuck out compared to the surrounding area.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rk821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this review, June 19, 2013
Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our staff servicer and we are happy to inform you that there are many restaurants in the vicinity and many who deliver to the hotel. Please ask the front desk agent for menus. We hope we are able to provide you with the same great accomodations the next time you are in the area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collingswood, New Jersey
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 8, 2013

I was attending a conference in downtown Newark and the Comfort Suites was both convenient and reasonably priced. I brought food in so there was not the issue of it being in a sort of no-man's land of light industry and businesses. The location, on one of the main north-south arteries in Newark was convenient (only a five minute drive from downtown), the facility was clean and pleasant and the staff were accommodating. The breakfast, a typical motel breakfast bar, was perfectly adequate.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this review, June 19, 2013
Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able to take advantage of the complimentary breakfast and enjoyed the level of service provided by our staff. We are happy to inform you that there are many restaurants in the vicinity and many who deliver to the hotel. Please ask the front desk agent for menus. We hope we are able to provide you with the same great accomodations the next time you are in the area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helena, Montana, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2013

After a disaster with Best Western, which mixed up my reservation, Comfort Suites offered me a suite for less money than the room at Best Western. The room was great and the people were friendly. Restaurants and bars are close by.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this review, June 19, 2013
Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. We are happy to inform you that there are many restaurants in the vicinity and many who deliver to the hotel. Please ask the front desk agent for menus. We hope we are able to provide you with the same great accomodations the next time you are in the area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Newark

Property: Comfort Suites Newark
Address: 1348 McCarter Hwy, Newark, NJ 07104-3822
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Newark 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Suites Newark Hotel Newark
Newark Comfort Suites

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