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Comfort Suites Newark
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Reviews (337)
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Reviewed January 16, 2013

We were in town visiting with family. Hotel was in a good location. Very clean. Front desk staff very pleasant, hotel was clean, rooms comfortable, Breakfast bar available. I would stay when in the area again.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank onthego54258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this reviewResponded May 13, 2013

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able to take advantage of the complimentary breakfast and found our staff service excellent. We hope we are able to provide you with the same great accomodations the next time you are in the area

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2013

My only disdain for this hotel was the fact that the floor under the sofa couch was filthy, and the bedspread had "grease" stains - as from pizza boxes or the like. It made me wonder about the cleanliness of the entire room. Bathroom did appear clean though.

  • Stayed: January 2013, traveled as a couple
    • Value
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Review collected in partnership with Easytobook.com
Thank Byron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, Manager at Comfort Suites Newark, responded to this reviewResponded May 13, 2013

We appreciate you taking the time to review our hotel. It’s a pleasure to hear you had an overall great experience and were able to enjoy our convenient location and staff service. Our goal is to provide the highest level of service to all guests, whether you are here for one night or many.
We hope we are able to provide you with the same great accomodations the next time you are in the area night or many.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

This hotel is only a mile and a half from NJ Transit's Newark Penn Station. The train ride from Newark's Penn Station to New York's Penn station is only 20 minutes and cost $5 off peak. I had read many bad reviews that the rooms were dirty, the hotel smelled, and they didn't feel safe. I did not find this to be the case at all. We had two rooms, and both were clean and smelled clean too; as did the rest of the hotel. The staff was helpful. The free, hot breakfast buffet (always a plus) was comparable to the one at Hampton Inn. This hotel was a great alternative to staying in Manhattan, which we just cannot afford to do anymore. Yes, it's in an industrial area. Well, IT IS Newark, New Jersey! Not the prettiest or safest of towns, but if you are a savy traveller, you'll have no problem. I wouldn't walk from the train station by myself late at night with a suitcase if you get what I mean. However, it certainly serves the purpose of a place to stay near Manhattan at a reasonable price.

  • Stayed: December 2012, traveled with friends
    • Value
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Thank cphershon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded May 27, 2015

Dear Valued Guest,

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area.

--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399
Email: csnj123@gmail.com
WebSite: comfortsuites.com/hotel/nj123

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012 via mobile

Comfort Suites delivered on a great stay, clean rooms, great service, always consistent and delicious Comfort Suites breakfast. Service was top notch, price was unbeatable and location as always very convenient. This could be the best brand based on quality, price and locations.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Hotel_Snob_reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded May 27, 2015

Dear Valued Guest,

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area.

--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399
Email: csnj123@gmail.com
WebSite: comfortsuites.com/hotel/nj123

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

My son (22yrs old) and 3 friends stayed at this hotel on 10/29 due to the fact they were running out of money since thier flights had been cancelled and they could not afford to stay at the Marriot any longer. From the moment they checked in they said staff was rude and not helpful with storm info. They ended up running through the storm from the hotel when they could feel the building shaking and things flying from the roof. And still the staff was not helpful with info., The ended up at the Crowne Plaza where they had to purchase another room and could not hear or better yet feel the storm. Mind you these kids are from so Cal and have NEVER been through anything like this before. I am very very dissapointed and will be taking this matter further.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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3  Thank angrymom1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this reviewResponded May 27, 2015

Dear Guest,

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that all the issues raised have been addressed and appropriate action has been taken. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon.

--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399
Email: csnj123@gmail.com
WebSite: comfortsuites.com/hotel/nj123

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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