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“Super Storm Sandy” 1 of 5 stars
Review of Comfort Suites Newark

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Comfort Suites Newark
Ranked #13 of 16 Hotels in Newark
Carson, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Super Storm Sandy”
1 of 5 stars Reviewed October 31, 2012

My son (22yrs old) and 3 friends stayed at this hotel on 10/29 due to the fact they were running out of money since thier flights had been cancelled and they could not afford to stay at the Marriot any longer. From the moment they checked in they said staff was rude and not helpful with storm info. They ended up running through the storm from the hotel when they could feel the building shaking and things flying from the roof. And still the staff was not helpful with info., The ended up at the Crowne Plaza where they had to purchase another room and could not hear or better yet feel the storm. Mind you these kids are from so Cal and have NEVER been through anything like this before. I am very very dissapointed and will be taking this matter further.

  • Stayed October 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank angrymom1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review, May 27, 2015
Dear Guest,

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that all the issues raised have been addressed and appropriate action has been taken. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon.

--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399
Email: csnj123@gmail.com
WebSite: comfortsuites.com/hotel/nj123
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
    66
    105
    54
    23
    27
See reviews for
85
62
11
52
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Ballarat, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 20, 2012

15 minutes.... That's the TOTAL time we spent in this hotel..... 5 minutes checking in, 5 minutes in the room and 5 minutes recovering out the front waiting for a cab!!!
The time we were in the building is an indicator of what we thought of this hotel. Walking into the room we were struck with an overpowering stench, that had me almost vomiting by the time we left again. My daughter and I both agree that the smell of the streets of Bangkok city was better than this room.
I'd like to rate this hotel in the negative.... Can I have a -5?!?!!!!!!

  • Stayed October 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
7 Thank Samantha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Newark hotels

West Harwich, Massachusetts
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 25, 2012

Although we prefer to stay in more luxurious hotels, this hotel provided a great option at a terrific price when we were going on a Royal Caribbean cruise out of Port Liberty. We stayed one night before the cruise. The hotel provided free internet, free breakfast, free transportation to the ship (one-way) and free parking for the time that we were on the cruise. The hotel was clean and the staff was terrific. Although the hotel was not in the greatest neighborhood, the parking was secure (14 foot fence - totally enclosed).

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Caroline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review, May 27, 2015
Dear Valued Guest,

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area.

--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399
Email: csnj123@gmail.com
WebSite: comfortsuites.com/hotel/nj123
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed September 23, 2012

Stayed with my fiancé for 4 nights. The hotel was clean, the staff was nice and friendly, large rooms, excellent value. Breakfast was good and free with fruits, juice, yogurts, omelets, breads, waffles, etc. I've rented a car, but we left the car at the hotel and went by train to Manhattan. The hotel has a good and safe parking. It's just 10 min walking from Newark Broad St. And by train 20 minutes to New York Penn Station. Returning from NYC we've walked by neighborhood after midnight, the place was pretty empty, we're feelig nervous, but we've had no problem on our way back to the hotel. During the week the traffic is very bad, better to avoid leaving car at peak times. The hotel is near from Jersey's Gardens Mall, Walmart Kearny, Newark Liberty Airport. Definitely would return to stay at this hotel.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Marciobokabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2012

Stayed at this hotel for 3 nights. The hotel was overall very clean but there was a weird candy-product-like smell in the corridors and room. Staff was very kind and welcoming. Breakfast was very good with great amount of options: variations of eggs every day, one side meat (bacon/sausages/ham), waffles, yogourt, bread, etc. Broad St. train station is only a 15 min walk away and leads you straight into NYC for $5. The neighborhood doesn't look safe at all at night even if it may be. Went on Broadway one night and came back pass midnight and we were feeling a bit nervous on our way back to the hotel.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Rock6kev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blakeslee, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 3, 2012

i stayed with my family for one night , the carpet was filthy and room was smelling that they have to keep the door open until i checked inn , i asked for another room the woman on the desk said no, every thing was falling apart and dirty found somebody scissors on sofa bed, can't find any pen or pad or any guest information material. they charge $149.00 for the room which don't worth $49.00

  • Stayed July 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank amyp101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review, May 27, 2015
Dear Guest,

We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that all the issues raised have been addressed and appropriate action has been taken. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon.

--
Ash Sardar
Manager
Comfort Suites Newark
1348 McCarter Hwy,
Newark, NJ 07104
Ph: (973) 481 5200
Fax: (973) 481 9399
Email: csnj123@gmail.com
WebSite: comfortsuites.com/hotel/nj123
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 3, 2012

I recently stayed at this hotel for business. My business partner had checked into the hotel earlier in the afternoon and I was arriving that night. Having years of experience in hospitality security I was quite shocked when I arrived at the front desk, gave the name of my colleague and was handed a key to the room. Never was my ID checked or was I asked for my name or the room number.

Room Tip: If you value safety and security do not stay here.
See more room tips
  • Stayed July 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Newark

Property: Comfort Suites Newark
Address: 1348 McCarter Hwy, Newark, NJ 07104-3822
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Newark 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Suites Newark Hotel Newark
Newark Comfort Suites

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