I would never stay or recommend staying in another Howard Johnson in the world
In this occasion I believe booking.com needs to take some action against the hotel group. We had secured accommodations through them and when we requested information from the hotel and never recieved any correspondence we should had taken warning it was a bad sign. The hotel itself was difficult to communicate with, and when we finally arrived at 1pm in the morning, all we wished to do was sleep after an arduous 28 hours of travelling. But guess what, they had no more accommodation.
Would you think a 6 week booking would make sound reason to hold a room for us. However the staff were of the poorest quality and made every intention on trying to shove us into a stinking smelly pithole of a room, when even one of the memebers told the manager you cannot put them in there, plus when staff speak their native language, hindi, you should really make sure, your guests cannot speak the language before insulting them.
The staff then tried to orgasine another hotel room for us, but as they rang around, they wanted to take payment from me before we left the hotel. Just as we were waiting another van load of people turned up who had been shuttled to 3 other hotels and they were in the same boat as us.
We ended up finally getting to another hotel 4 hours later, and 45 mintues away from where we meant meant to stay. Surprisingly the Howard Johnson in Newark still expected me to pop around int he morning to pay him.I ill never stay here and Booking.com should also check the conditions of these hotels, this is meant to be a 3 star but from what we saw, and the consitions of the hotel, this is very unlikely to reach a 2 star.
Disgruntled and very annoyed client.
- Official Description (provided by the hotel):
- 8 Miles from New York City, Manhattan.5 Miles from Met Life Stadium, SuperBowl 2014. ... more less
- Reservation Options:
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- Also Known As:
- Howard Johnson Newark
- Newark Howard Johnson