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Howard Johnson Hotel - Newark Airport
Ranked #15 of 16 Hotels in Newark
Reviewed March 23, 2014 via mobile

had a long wait at the airport so booked into Howard Jonson for the night
Staff were confused and creepy - we asked how much a taxi would be into the city and we are pretty sure he phoned one of his friends for the job - we declined.

Close to Newark airport
Free transfers to airport
Has a small gym
Not very exciting
Neither impressed nor unimpressed
2/5

Stayed: August 2013, traveled as a couple
Thank Craig-norn-iron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal G, General Manager at Howard Johnson Hotel - Newark Airport, responded to this reviewResponded March 24, 2014

Hello Craig-norn-iron,

Thank you for your time to write a review in regards to your recent stay at our hotel. It was a pleasure to have you as a guest since we enjoyed your company and time here at the hotel.

The cleanliness and the spaciousness of our rooms, our staff's service and the transportation to the New York City are the major factors of the hotel and our hospitality that we are continuously improving daily for no other than valuable guests like you. I want to thank you for your time in writing a review behalf your recent stay. Many times it is difficult to understand our hotel , even with our team, but when important and respectful guests like you, write a review we are able to better understand our situation and resolve the existing problems. We hope to see you again soon at our hotel as we appreciate your comments very much and we hope you give us a second chance at providing an even better experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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773 - 779 of 1,345 reviews

Reviewed March 22, 2014

  • Stayed: March 2014, traveled with family
    • Value
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Review collected in partnership with Howard Johnson
Thank Marie B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Neal G, General Manager at Howard Johnson Hotel - Newark Airport, responded to this reviewResponded March 24, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 12, 2014

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Howard Johnson
Thank Fabio R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Neal G, General Manager at Howard Johnson Hotel - Newark Airport, responded to this reviewResponded March 13, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 10, 2014

There are few alternatives when coming from Athens, Greece, your last leg out of Newark to Nashville has been cancelled and after 20 hrs you can barely stand on your feet. So when the the Welcome Desk at Newark advises you the Howard Johnson you're more than willing to follow that advice. So I phoned them from the airport and the lady said she had a room for me for $59,95 and free shuttle to the hotel. I agreed, but when I got to the hotel the lady had disappeared and the price went up $10,-

That being said, the staff was very friendly and when asked where I could get a decent meal and drink (the hotel restaurant is non-alcoholic) the advisede me to take a 7 minute walk ("Otherwise you pay 25 bucks for a cab") to the 'nearby' Ramada Plaza Hotel. Turned out to be at least a 15 minutes walk but worth every minute. Great wines & bar food.

The room at the Howard Johnson was okay - you get what you pay for - but the heating device was the noisiest I ever came accross. Kept me awake half the night. And turning the bloody thing off in February in Newark definitely wasn't an option.

  • Stayed: February 2014, traveled solo
    • Value
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1  Thank ruudkeulers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal G, General Manager at Howard Johnson Hotel - Newark Airport, responded to this reviewResponded March 13, 2014

Hello ruudkeulers,

Thank you for taking your time to write a review based on your most recent experience at our hotel. I apologize very much for the mistake we have made which made your stay unpleasant and distasteful. We are providing the best service daily and hope to get positive responses along the way.

You have mentioned that there was an issue with the customer service and accounting but I would like to apologize very much for this issue as we have retrained all our faculty staff on improving their customer confrontation.

My entire team is apologetic and hopes to make it up to you by your next stay with us by providing the best service, and hospitality. This not only applies to you but to all other guests as well who will stay with us soon. Thank you again for your time to write a review on your most recent stay at our hotel. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Howard Johnson
Thank Traceylt
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Neal G, General Manager at Howard Johnson Hotel - Newark Airport, responded to this reviewResponded March 8, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2014

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Lawrence J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Neal G, General Manager at Howard Johnson Hotel - Newark Airport, responded to this reviewResponded March 8, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2014

Stayed here for Super Bowl and prices were very high, as every where else. Room was clean and comfortable but worn. Did have some trouble with communications with front desk.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal G, General Manager at Howard Johnson Hotel - Newark Airport, responded to this reviewResponded March 8, 2014

Hello Carolyn B,

Thank you for your time to write a review in regards to your recent stay at our hotel. It was a pleasure to have you as a guest since we enjoyed your company and time here at the hotel.

The cleanliness and the spaciousness of our rooms, our staff's service and the transportation to the New York City are the major factors of the hotel and our hospitality that we are continuously improving daily for no other than valuable guests like you. I want to thank you for your time in writing a review behalf your recent stay. Many times it is difficult to understand our hotel , even with our team, but when important and respectful guests like you, write a review we are able to better understand our situation and resolve the existing problems. We hope to see you again soon at our hotel as we appreciate your comments very much and we hope you give us a second chance at providing an even better experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel - Newark Airport

Address: 20 Frontage Rd, Newark, NJ 07114-3718
Phone Number:
Location: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 16 Hotels in Newark
Price Range: $77 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Hotel - Newark Airport 2*
Number of rooms: 171
Official Description (provided by the hotel):
8 Miles from New York City, Manhattan.5 Miles from Met Life Stadium, SuperBowl 2014. ... more   less 
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Also Known As:
Howard Johnson Newark
Newark Howard Johnson

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