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“Not impressed” 2 of 5 bubbles
Review of Blue Willow Marketplace and Eatery - CLOSED

Blue Willow Marketplace and Eatery
Price range: $30 - $30
Cuisines: American, Italian, French
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Breakfast, Reservations, Seating, Waitstaff
Dining style: Casual Elegant
Cross street: Blue Mill Road
Bernardsville, New Jersey
1 review
“Not impressed”
2 of 5 bubbles Reviewed October 9, 2013

We have been here 4 times over the course of a year. Its a real shame that this place is as bad as it is because it is such a cute charming place and you can tell they use fresh ingredients. The service is HORRIBLE (all different servers). Tonight we were waited on by the chef for half of our meal because server was late and it was the best service we have ever received here. Once we finished our meal the server arrived and it took her 10 minutes to bring us the desert menu after we asked for them. The food is OK- hit or miss. We had a pot pie and it was fresh but had zero taste. We had to salt it after every bite... and we are not salt people, at all. I keep saying we will go back for brunch but tonight was the final straw. GET IT TOGETHER!! You have a beautiful space and alot of potential but the service has been horrible every single time we have went and whether or not the food is good I just cant look past horrible service and the fact that it usually takes over 30 minutes to actually leave once we are done eating.

  • Visited October 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank sara d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

22 reviews from our community

Visitor rating
    5
    7
    6
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
The Villages, Florida
Level Contributor
262 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
“Cozy Country-road find”
4 of 5 bubbles Reviewed October 3, 2013

Recently got together with two colleagues for lunch at this cozy marketplace and store. We had reservations that they couldn't seem to find but were seated anyway. You enter the dining area through small store with candles, soaps, towels and lots of great little gift finds along with a small bakery. The room was seasonally decorated with a very high ceiling that made it get a little tough acoustically hear your conversations. There is an extensive menu and we were barely seated when our waitress asked for our beverage order. When she returned with them we hadn't even flipped through the menu choices and she politely gave us her thoughts and waited as in "right there" for us to make our selection. Our food was great although the crab cakes should have been served with a sauce. There were salads, gluten free choices, soups and sandwiches. When we didn't want dessert, our check came and we felt a little rushed to pay as the waitress came back three times before we had sorted it out. We were probably asked 3-4 times if we wanted "more tea" and it did become a bit of an intrusion as we hadn't seen each other in a while and there were all these interruptions over tea refills and the check. We'll try again as is it a clean, attractive restaurant great for a lunch or dinner.

  • Visited October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Katherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Providence, NJ
Level Contributor
70 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Late Lunch at the Blue Willow”
4 of 5 bubbles Reviewed September 12, 2013

Suggest that you go for a "Late Lunch" - like after 1PM. The place was nearly full (seating) when we arrived and people were still waiting for their lunches.

Our meals were very good. We'll go back but maybe at 1:30PM next time. We also want to try this place for Dinner.

NOTE: Lunches are on the high side ($$)>

  • Visited September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, New Jersey
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Rude Staff and Poor Service--Avoid this establishment”
1 of 5 bubbles Reviewed September 7, 2013

I stopped by for the first time to Blue Willow today (9-7-13) at 12:30 for a quick lunch. It was anything but fast. We ordered two simple chicken salad sandwiches which took 25 minutes to complete. We had to ask twice where the food was--each time they said it was just about to arrive (which it did not). Each time we were treated rudely by the lady that runs the place. When the food finally arrived, the chicken salad portion on the sandwich was quite small and we couldn't wait to leave. Upon departing, I gave my final customer feedback and was told that "they were prepping for a party..." laced with a derogatory tone as if I was asking them to go out of their way to provide basic good service, timely food, and some measure of courtesy from the staff. I will never revisit this eatery again.

  • Visited September 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
2 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montville, New Jersey
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Excellence at the Blue Willow”
5 of 5 bubbles Reviewed August 14, 2013 via mobile

Food is excellent and there are wonderful choices! Owner Deborah is delightful as well as her staff! Great place for gifts and a girls day of shopping or to bring a delicious dinner home so you don't have to cook! I love to stay for the day and bask in the amazing energy as I write! I am here now sitting in a lovely outside table enjoying a traditional wedge salad with homemade blue cheese dressing! I can work from anywhere as a writer and I choose the Blue Willow where I am guaranteed delicious food,kind words, and good service!

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Lindsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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