My best friend got married in May and had selected this hotel for her guests to stay in due to its proximity to the reception hall.
This was the worst hotel experience I've ever had in 24 years of traveling. The shuttle that was supposed to transport us from the wedding to the hotel departed without the guests, leaving us in the dark, alone, after the reception hall closed. We had to have the least intoxicated of us drive everyone to the hotel in shifts.
The man at the front desk was no help whatsoever. When I called from the reception hall looking for the bus, I asked his name so I could tell the manager how he had refused to help us, and he said "When you get to the hotel, I will tell you my name," and hung up on me.
Upon arrival, we learned that the hotel had given the bride and groom's room away... ON THEIR WEDDING NIGHT. They had to kick the groom's brother out of his room just to have a place to stay.
The room was fine for a Best Western but the miserable experience is the only thing the wedding party, newlyweds, and I will ever remember about this terrible place.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Best Western, Hotwire, Agoda, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Murray Hill Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus Murray Hill Hotel New Providence
- Best Western New Providence
- New Providence Best Western