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“Great for the business traveler”

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Best Western Plus Murray Hill Hotel & Suites
Ranked #1 of 1 Hotels in New Providence
Certificate of Excellence
Reviewed February 19, 2013

I had some meetings at a client near the hotel. The hotel was not lacking in any way. The service was excellent, The hotel was very clean, and seemed to have been updated in the not too distant past. The room and bathroom were quite large. Free wifi internet worked fine. Quiet location, with a few restaurants within walking distance. Room service dinner was delivered quickly, with high quality, and priced very reasonably for a hotel even after delivery charges and gratuity. The hotel is not a luxury hotel, but luxury is not always required. I am happy to recommend it, and would stay there again.

  • Stayed: February 2013, traveled on business
    • Value
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Review collected in partnership with Best Western
Thank Eric L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, Director of Sales at Best Western Plus Murray Hill Hotel & Suites, responded to this reviewResponded March 27, 2013

Thank you for sharing your impressions from your recent stay, and for recognizing the high level of service provided by the staff. We are glad that you found our facilities to be large, clean and updated. We hope to have you back at the Murray Hill Inn & Suites soon.

Regards,
Mr. Kerry Lee
General Manager
Best Western Murray Hill Inn & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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267 - 273 of 322 reviews

Reviewed January 20, 2013

I am currently staying at the hotel and am already impressed by the lovely experience I am having.
The days starts with a on time wake up call.
Followed by a complimentary hot and cold breakfast.

Here below is the standard breakfast menu:


Breakfast menu.

Hard boiled eggs.
Steamed potato.
Scrambled eggs.
Sausage. 
Waffle with syrup
Water with ice
Orange juice
Apple juice
Bananas
Hot skim milk
Whole milk
Cornflakes with raisin
Cheerios
Another cornflakes
Bread toasted
Crossiant
Apple pie patties
Yogurt
Jam,strawberry jelly,blueberry jelly
Coffee all types

thereafter , a complimentary shuttle service is there ,waiting for me at the gate with Peter the driver on the wheels.

on my way out, I get to meet the lovely Jane who is always there to answer any queries and address any problem.

Stayed: January 2013, traveled on business
Thank shuvro4trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, Director of Sales at Best Western Plus Murray Hill Hotel & Suites, responded to this reviewResponded February 14, 2013

Thank you so much for taking the time to offer your impression of this hotel, and for recognizing the efforts of two members of our staff. We are glad to see that we have exceeded your expectations with our breakfast buffet, and welcome any suggestions you might have to make it even more satisfying. As an extended stay guest, we know how important it is to provide transportation to work each day, as well as relaxing accommodations at the end of a work day. Please let us know if there is anything else we can do to make your stay even more enjoyable over the coming weeks.

Mr. Kerry Lee
General Manager
Best Western Murray Hill Inn & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013 via mobile

The room was large with a sofa and desk in addition to the bed. Plenty of hanging and drawer space for clothes. There is no fridge in the room. The hotel decor is a bit dated and could do with an upgrade. The hotel restaurant is OK, but does not serve alcohol (you can bring your own). The free breakfast is also OK with juice, yoghurt, bread/bagels and a small selection of cereals and hot foods. There is very little within walking distance and so you definitely need a car.

  • Stayed: January 2013
    • Value
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Thank Mutiny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

We have family in Summit and have stayed here on at least five different visits. Our rooms have always been ready, clean with everything we need for an overnight stay - nothing more, nothing less. Free wifi. 24 hour coffee/tea station in lobby is nice touch rather than making in suite. Breakfast is nothing special; hot and cold buffet, mainly continental type offerings (not a lot of fresh fruit) plus the standard chafing dishes of lukewarm scrambled eggs and bacon. Rooms in vicnity of lobby where noisy when we stayed there one night when there was a wedding in the restaurant. Not great value, but better than pricier options in the area.

Room Tip: Ask if party or wedding in the restaurant, and if so, avoid rooms in vicinity of lobby (main and sec...
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
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Thank LakeONsailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Best Western Plus Murray Hill Hotel & Suites, responded to this reviewResponded January 7, 2013

We are pleased to see that the Murray Hill Inn & Suites is your hotel of choice when visiting your family in Summit. Thank you for taking the time to provide feedback from your previous stays, and we look forward to serving you again in the future.

Mr. Kerry Lee
General Manager
Best Western Murray Hill Inn & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

We stayed here over Christmas and were not disappointed. There are not a lot of hotel options in the immediate area and this turned out to be a good choice. We had two adults and two teenage children and the room was plenty large enough. Very clean and well maintained. Breakfast was more than adequate. We would definitely stay here again.

  • Stayed: December 2012, traveled with family
    • Value
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Thank Gregg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Best Western Plus Murray Hill Hotel & Suites, responded to this reviewResponded January 7, 2013

Thank you for giving us the opportunity to host your visit to our area during the holidays. I am delighted to see that you found our hotel to be clean and well maintained. We hope to be able to provide accommodations for your next visit to the New Providence area.

Mr. Kerry Lee
General Manager
Best Western Murray Hill Inn & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

This hotel was very nice and clean. I have stayed there twice. Our toilet was making a funny noise, we told somebody at the front desk and He himself went up to see what the issue was. It was fixed the next time we went up there. The restaurant food was delicious and the chef and servers were extremely nice.

  • Stayed: October 2012, traveled as a couple
    • Value
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Thank klh3912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Best Western Plus Murray Hill Hotel & Suites, responded to this reviewResponded January 7, 2013

Thank you for taking the time to provide feedback regarding your recent stay at the Murray Hill Inn & Suites. We are pleased that you found the hotel met your expectations and we hope to see you in the future.

Mr. Kerry Lee
General Manager
Best Western Murray Hill Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2012

My wife and I have traveled much of the United States during a long lifetime and have stayed in dozens of motels and hotels ranging from Maine to San Diego. I beg to differ with the negative reviews. We stayed here for two weeks during the storm labeled Sandy. The men and women at the front desk were most accomodating, helpful, indeed gracious. Our room was clean, quiet, and well furnished. This was a home away from home, reasonably priced, a true value.

  • Stayed: October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Thank rozzin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Best Western Plus Murray Hill Hotel & Suites, responded to this reviewResponded January 7, 2013

On behalf of the entire staff at the Murray Hill Inn & Suites, I want to thank you for the kind words regarding recent stay with us. For you to be able to refer to your experience as “home away from home” tells us that we succeeded in providing you with superior customer cares. We hope we have an opportunity to serve you in the future.

Mr. Kerry Lee
General Manager
Best Western Murray Hill Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Murray Hill Hotel & Suites

Address: 535 Central Ave, New Providence, NJ 07974-1561
Phone Number:
Location: United States > New Jersey > New Providence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in New Providence
Price Range: $135 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Murray Hill Hotel & Suites 2.5*
Number of rooms: 76
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Also Known As:
Best Western Plus Murray Hill Hotel New Providence
Best Western New Providence
New Providence Best Western

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