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“Very clean and nice”

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Best Western Plus Murray Hill Hotel & Suites
Ranked #1 of 1 Hotels in New Providence
Certificate of Excellence
Reviewed July 3, 2012

I stayed here a recent weeknight on business travel. This hotel was immaculately clean. Cleaner, in fact, than most similar hotels I've stayed in across the country. There was plenty of hot water and good water pressure, the room was spacious and well lit, and the wifi access was fast and strong. The room also had a Keurig single cup coffee maker that came in quite handy during a late night working. The complimentary breakfast was just okay - to be honest, I wouldn't bother to eat the hard bagels or room temperature eggs again.

My only complaints were that the compressor in the air conditioner in the room didn't come on at times when the temperature in the room rose and the bed was quite firm. I prefer a bed that is a bit softer.

I would stay here again if I need a hotel in the area, based largely on how clean the rooms are.

Stayed: July 2012, traveled on business
Thank uwsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

We thank you for helping us to spread the word about our services and amenities to other travelers by posting a review on Trip Advisor. We are very pleased that you found your room to be “immaculately clean” and that the work environment exceeded your expectations. We are disappointed to learn that the air conditioner compressor in your room operated erratically, and have since made adjustments to the unit. We are also sorry if your expectations were not met with our breakfast buffet, and have shared your comments with the restaurant staff.
Thank you again for taking the time to share your comments about the Murray Hill Inn & Suites and we look forward to your return.

Kerry Lee
General Manager
Best Western Plus Murray Hill Inn & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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274 - 280 of 316 reviews

Reviewed May 20, 2012

This hotel was an excellent surprise, and I will definitely be back. The location is great, as I was traveling to NYC from Summit, only a few miles away. It's close the great Short Hills, NJ mall, it's restaurants, and all surrounding, good areas. New Providence, like Summit, is a beautiful community.

This hotel was clean, the front desk staff was friendly, it was quiet, and it was definitely in keeping with the great Best Western reputation.

Thank you for a great stay!

Room Tip: Rooms can be a little pricey, so the earlier you book, the better.
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  • Stayed: May 2012, traveled solo
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Thank CaTravel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Thank you very much for taking the time to post your comments regarding your recent stay with us on Trip Advisor. Reviews like yours remind each member of the staff that providing superior customer care is recognized and appreciated by our guests. We were pleased that you found the location of the hotel to be convenient for your commute to NYC as well as close to shops and restaurants. We certainly hope your future travel plans bring you back to this area, and we look forward to the opportunity of hosting you again.

Kerry Lee
General Manager
Best Western Murray Hill Inn & Suites
535 Central Avenue
New Providence, NJ 07974
908-665-9200 ext 510

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2012

So indeed this is a nice hotel, 2 story, with free breakfast. Breakfast is OK, but nothing great, somewhat limited choices but a variety of hot and cold items

Room is fairly. Ice, beds good, and relatively quite. Layout of the bathroom is a little odd (non suite room), toilet too close to countertop so top cannot be opened without falling. Additionally, curtains are too short such the they are constantly blowing around whe the air system is on, annoying. Minor I suppose, but this puts it into the average category for attention to details.

Otherwise a nice room for a decent price. Nothing eating wise is really within reasonable walking distance, although the NJ Transit train is only about a 5 min walk,

  • Stayed: May 2012, traveled on business
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Thank MacJoeFQV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2012

Our first stay at the hotel was March 2012 when we visited our new grandchild. It's a wonderful place to stay and our expectations were greatly exceeded. Our room was immaculate (I am very fussy about this), bed was comfortable, service was excellent (we had requested extra towels and they were in the room when we arrived). Room was spacious, had a large flat-screen TV and there was plenty of hot water for showers. Hotel is located in a quiet woodsy area with a large well-lit parking lot. As guests, we received a complimentary buffet breakfast in the hotel restaurant. The food was delicious and the selections were amazing. Our favorite was the hot home-made waffles cooked in an waffle iron. Staff was friendly everywhere. Lobby was cozy and nice. For us, the best feature about this wonderful hotel is the close proximity to our new granddaughter -- about 1 mile. We will definitely be staying here again many, many times.

To Management: It would be nice if the hotel had a pool for guests to use. Any plans to build one soon?

  • Stayed: March 2012, traveled with family
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2  Thank paa9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

I was meeting with customers in our offices in the New Providence area, and once again, I booked a room at the Murray Hill Inn.

I have been staying here since the late 80s, and I am back to see the friendly folks at the Murray Hill Inn, again. But this time, I decided to submit a short review.

The rooms are up to date and comfortable. Mine had flat screen TV; speedy free Wifi; ethernet; and a bath/shower with good water pressure. I took advantage of the vending machine; the dining room was closed at 9pm. That was ok.

The community is a very pretty New Jersey suburb. There are only a few restaurants nearby, but that was ok.

Room Tip: From Newark airport, the hotel is a 30 minute drive west on I78 (exit 43).
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  • Stayed: April 2012, traveled on business
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Thank jkozik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

we stayed two nights in this fine hotel. friendly staff, spacious rooms, great bed. flat screen tv.
excellent breakfast, incl in price. the hotel is located in a quite , green area , very close to Short Hills mall ( great mall!!) and a 45min drive to NY.
it's a dry town, incl the hotel, although they sell bottle of wine at reception.

  • Stayed: April 2012, traveled with family
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Thank mhf1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2012

Stayed here 2 nights. Staff was very friendly and helpful..got us a refrig for our room at no charge. Room was clean and comfortable. Would definitely recommend to others!

  • Stayed: March 2012, traveled with family
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Thank cgl853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Murray Hill Hotel & Suites

Address: 535 Central Ave, New Providence, NJ 07974-1561
Phone Number:
Location: United States > New Jersey > New Providence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in New Providence
Price Range: $130 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Murray Hill Hotel & Suites 2.5*
Number of rooms: 76
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Also Known As:
Best Western Plus Murray Hill Hotel New Providence
Best Western New Providence
New Providence Best Western

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