I have been a fan of The Heldrich since my first visit here in 2007. I've been a guest of their's on three occasions: my first visit in 2007 when I stayed in the one bedroom suite with the living room, when I stayed overnight in their Standard Luxury guest room as part of a package deal, (2009), and most recently, when my husband and I hosted our Wedding Reception at Christopher's in September of 2012.
While New Brunswick is no NYC, it's a cool city with a small town vibe. The Heldrich has a great location in the "heart of the downtown" area, across the street from The State Theatre, George Street Playhouse, near many bars and restaurants, and a short drive away from Rutgers and the Healthcare Hotspots. The New Brunswick Parking Authority offers valet service in front of the hotel, whether you're going to The Heldrich or across the street. There is street parking (free in the evenings), the New Street Parking Deck, as well as The Wolfson Parking Deck on Neilson Street with occasional free parking. I lived in New Brunswick for the 3 1/2 years. The area might seem sketchy, but it's not the hood. As always, pay attention when you're by yourself, especially at night. I've never felt unsafe walking around that area, even at night, but if you're paranoid, just ask for an escort. There's a small gift shop that sells some toiletries and snacks, but if it's closed, just head to the 7 Eleven a few feet away.
This hotel has conference rooms, a large ballroom/banquet room downstairs, a Spa, Fitness Center, indoor pool, and a restaurant and bar, Christopher's. They offer a Shuttle Van service to/from the train station, or nearby restaurants/churches.
The front desk staff is helpful and friendly. They seem genuinely concerned with making you feel at home. Andrew Dale is The Heldrich's Director of Catering. We worked with him from 2010-2012 while planning our Wedding Reception.
Modern and contemporary. There are some nice art works painted by local New Brunswick artists. Some of the furniture could be updated, but everything is in good shape. The downstairs bathroom is clean and classy too.
It depends who's cooking, but the food is delicious for the most part. They offer in room dining or you can eat breakfast, lunch, or dinner in Christopher's Restaurant or at Christopher's Lounge. (Check out my review on Christopher's here.)
The standard luxury suites usually cost $100 per night. Though that doesn't include breakfast, at least they give you complimentary wireless internet. Oh, they have a pet floor! If you're traveling with a furry friend, he or she can stay with you in the room! For our wedding, they gave our guests a "Doggy bag", not sure if they do that regularly, but it was thoughtful of them. There are a few grassy areas around the hotel when you need to take your dog out. The standard rooms are modernly decorated, have a safe, windows, desk, armoire, comfortable queen or king bed with more than 2 pillows, a tube tv with cable (upgrade please!), and clean bathroom with organic or natural toiletries. The tub/shower has good water pressure, is clean, and has plenty of towels. Sure, the toilet paper isn't luxurious egyptian cotton, but I wouldn't say sandpaper. It's standard toilet paper. You use it to wipe your butt and lady parts.
On two occasions, I had the luxury of staying in one of their Bedroom Suites. The suite is pretty sweet! You have the option of requesting a one or two bedrooms, with the living room area separating the rooms. The living room is large! There are floor to ceiling windows with lovely views of "downtown", a full bathroom with shower and toiletries, tube tv, dining room table with seating for 8, coffee table with some magazines, arm chairs, a large pull-out sofa bed, plenty of storage, good lighting, a small kitchenette with a fridge, sink, microwave, and Keurig! Post wedding, we had a gathering with about 10-15 of our friends and there was plenty of room for them. I was too tired to party with them so I just went to bed. They ended up being a little loud for our neighbors so they eventually left to go to another Bar/Lounge. Our bedroom was large and had a huge King bed. The pillows were soft, comfortable, and I slept like a baby! The bathroom was clean with organic toiletries. While in the bathroom, I could definitely hear the elevator noise through the walls. But at least I didn't hear much while lying in bed. We were able to hang out wedding attire in the armoire, and carefully locked up valuables in the safe. Post wedding, we were given a plate of fresh fruit and champagne. I couldn't eat all the fruit, so I stored it in the fridge and brought it home! Our wedding coordinator and assistant brought up all of our Ceremony/Reception Decor and gifts and put them in the suite. Definitely helpful to have a big space for all those items! At the end of our stay, I tidied up the living room and bedroom area. I know I'm a guest, but I don't like to leave a mess behind. I forgot the bellman's name, but he was awesome. He loaded up all of our stuff and rolled it downstairs to load it into the cars. (Yeah, we needed another car!) Checkout was a breeze. We stayed here for two nights during our wedding weekend. Since so many of our friends stayed over, I don't think we paid too much for the first night. When you have a wedding at the Heldrich, the Bridal Suite is complimentary.
Upon our first meeting, Andrew was helpful and willing to work with our budget. I truly didn't think we could afford this venue. My husband and I didn't want a typical banquet venue. We were looking at restaurants that could accommodate at least 100 people with a dance floor. Their ballroom is large and lovely, has beautiful lighting, nice table settings, huge ceilings, great sound, and can accommodate 500 guests! It can be divided into three sections if you're having a smaller affair. We aren't ballroom people so we were intrigued by having our reception in their on site restaurant Christopher's. We had 111 guests, a vendor table, a dance floor, and plenty of room to move between tables and chairs. One of the biggest pluses about hosting our reception here was the hotel and valet service. If we had our reception at another restaurant in New Brunswick, our guests would have to worry about parking and finding a place to rest up. Andrew did a great job coordinating and and executing our wedding. He promptly answered emails, and made the planning process smooth. He wasn't intimidating to talk to or unapproachable, like some catering directors are. There were two misunderstandings with paying our final balance (thought we could pay with a credit card) and the valet parking for our guests, (wasn't included in our final balance and we were notified of the cost via email) but everything was taken care of in the end.
Overall, The Heldrich rocks. Whether you're staying overnight in Hub City, celebrating a special event, relaxing at their spa, have a conference to attend, or wining and dining at Christopher's, it's a great place to be. I totally recommend this hotel and hope you enjoy your stay as much as I did. (:
- Official Description (provided by the hotel):
- The Heldrich Hotel - where ordinary is obsolete. Located in the heart of New Brunswick, New Jersey, a place where elegance, opulence and ambiance go hand-in-hand with innovation. Where meetings are engineered for results, and your leisure experience is sure to be unforgettable. Located within a few steps of the cultural hub of the city, and a short walk to public transportation and Rutgers University, meet me at The Heldrich! ... more less
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- Also Known As:
- The Heldrich Hotel New Brunswick
- Heldrich New Brunswick
- Heldrich Hotel New Brunswick